Open Side Menu Go to the Top
Register
DriveHUD - Poker HUD & Database Software [-10% Discount] DriveHUD - Poker HUD & Database Software [-10% Discount]

05-06-2020 , 10:19 AM
Quote:
Originally Posted by FreakDaddy
You need to make sure you've selected the HUD you want the changes on, from the two drop down menus. Then make the opacity changes and save.
Thank you. I have done that, but it is not saving the changes. Please see the following IMGUR post for four pictures detailing the process I followed: https://imgur.com/a/zjaf3Dj.

1: Open opacity settings on desired hud. Click ok.
2: Verify opacity changed.
3: Click check mark in top right (opacity reverts to normal after clicking)
4: Click okay in dialog. Settings aren't saved
DriveHUD - Poker HUD & Database Software [-10% Discount] Quote
05-06-2020 , 12:06 PM
Quote:
Originally Posted by DannyRayburn
Support ignore this if you readed my email already.
Maybe some user knows the fix. I renewed my 1 year liscnece of drivehud,dowloaded the software again from the purhsace and serial key link, but when i register it tells me that my liscence has expired and renew,wich i did yesterday.
I havnt got any reply yet,and as i already missed my 1st session because of the issue, i tried to renew again but the same problem that liscence expired comes when i register it. So please fix this and let me know how we do the refund of this extra purchase i did.
DriveHUD - Poker HUD & Database Software [-10% Discount] Quote
05-06-2020 , 12:28 PM
Quote:
Originally Posted by moldman
I've been having this issue off and on since I started using DriveHUD. It's always the seat to my right. I have a custom HUD and the problem on that particular seat is that the 4-Stat DH Box is covered by the box I have above that containing the players name (and a couple other things).

Any ideas as to why this might be happening and how to fix it? The only way I've been able to fix it in the past is to basically recreate the HUD from scratch, which takes a bit of time away from playing.

https://ibb.co/x7rt1wJ
When at a real table right click on and drag the item you want to move to your desired position. After you have everything positioned to your liking right click the DriveHUD icon at the top of the table and left click Save HUD Position.
DriveHUD - Poker HUD & Database Software [-10% Discount] Quote
05-06-2020 , 12:29 PM
Quote:
Originally Posted by DannyRayburn
I havnt got any reply yet,and as i already missed my 1st session because of the issue, i tried to renew again but the same problem that liscence expired comes when i register it. So please fix this and let me know how we do the refund of this extra purchase i did.
Are you sure you contacted support? Sometimes people e-mail no-reply and think they are contacting support, because every ticket to support is answered, and usually within a few hours. We did have someone sick yesterday so a time shift was missed, but that's only a few hours. PM me your email address and I'll look it up.
DriveHUD - Poker HUD & Database Software [-10% Discount] Quote
05-06-2020 , 12:31 PM
Quote:
Originally Posted by FreakDaddy
Are you sure you contacted support? Sometimes people e-mail no-reply and think they are contacting support, because every ticket to support is answered, and usually within a few hours. We did have someone sick yesterday so a time shift was missed, but that's only a few hours. PM me your email address and I'll look it up.
I PMed my email. I contacted through the website form a few times. Thanks.
DriveHUD - Poker HUD & Database Software [-10% Discount] Quote
05-06-2020 , 12:41 PM
Quote:
Originally Posted by MCAChiTown
When at a real table right click on and drag the item you want to move to your desired position. After you have everything positioned to your liking right click the DriveHUD icon at the top of the table and left click Save HUD Position.
I understand this and did that to set their position relative to the seats. If you look at the image I linked to, the one seat has the two stat bars superimposed on top of each other. You can drag the overall HUD setup to different areas, but there's no way to unlink the two bars that are on top of each other (only in the seat to my right).
DriveHUD - Poker HUD & Database Software [-10% Discount] Quote
05-06-2020 , 12:43 PM
You should be able to move each item individually by dragging them with a right click. A left click on any part will move each item associated with a player. If right clicking and dragging is moving both items then it's definitely an issue that needs to be brought to the attention of support.
DriveHUD - Poker HUD & Database Software [-10% Discount] Quote
05-06-2020 , 12:46 PM
Quote:
Originally Posted by Cities
Thank you. I have done that, but it is not saving the changes. Please see the following IMGUR post for four pictures detailing the process I followed: https://imgur.com/a/zjaf3Dj.

1: Open opacity settings on desired hud. Click ok.
2: Verify opacity changed.
3: Click check mark in top right (opacity reverts to normal after clicking)
4: Click okay in dialog. Settings aren't saved
I couldn't re-produce that, but then realized you were changing it in a way I don't think most people do. it seems it doesn't save it if you change opacity in designer mode, just don't enter in designer mode, select HUD -> change opacity (from the config button at the bottom) -> save. I'll talk w/ the devs about addressing this. ty.
DriveHUD - Poker HUD & Database Software [-10% Discount] Quote
05-06-2020 , 12:53 PM
Quote:
Originally Posted by MCAChiTown
You should be able to move each item individually by dragging them with a right click. A left click on any part will move each item associated with a player. If right clicking and dragging is moving both items then it's definitely an issue that needs to be brought to the attention of support.
I just pulled up a table and of course everything is in the appropriate spot today. Last night, I spent two hours of messing with it and never got it to work. I'll try the right click and drag method when it happens again. Thanks for the help!
DriveHUD - Poker HUD & Database Software [-10% Discount] Quote
05-06-2020 , 12:54 PM
Quote:
Originally Posted by moldman
I understand this and did that to set their position relative to the seats. If you look at the image I linked to, the one seat has the two stat bars superimposed on top of each other. You can drag the overall HUD setup to different areas, but there's no way to unlink the two bars that are on top of each other (only in the seat to my right).
There's two drag options. Left click and drag, and move all the HUD elements together. Right click and drag, and move individual panels. So I'd recommend opening one table, positioning the HUD how you want it, and then saving the position from the drivehud icon at the top middle of the table. From that point on it will load where you want it.
DriveHUD - Poker HUD & Database Software [-10% Discount] Quote
05-06-2020 , 12:56 PM
Just fyi moldman, the knowledge base articles on our website are highly searchable. We had someone do a lot of custom coding to ensure that most things you enter in that search, you'll get a relevant article to help you. If you put, position HUD or move hud, you'd get an article explaining about how to drag and position your HUD properly. Just so you know if you get stuck on anything in the future, it's a handy resource.

https://drivehud.com/knowledgebase/h...-at-the-table/
DriveHUD - Poker HUD & Database Software [-10% Discount] Quote
05-06-2020 , 01:23 PM
Quote:
Originally Posted by huaw1ad
Is there a plan to add the ability to see mucked cards at the end of a hand on Ignition?
They don't provide this data in real time anymore. A cool feature of Drivehud is you can download your hands after you play on Ignition, and import those hands, and it will fill in all of the missing hole card data from your opponents to your current hands (no duplicates). But there's not a way to say flash what the mucked cards are after the fact. If there were, we'd definitely do it.
DriveHUD - Poker HUD & Database Software [-10% Discount] Quote
05-06-2020 , 08:16 PM
I had an error on my PC and after talking to Dell they concluded I had to re-set the computer and start it over as if I just got the computer. So after this I re-installed DriveHud and my emulator. I play on PokerBros. But now DriveHud is not popping up anymore. I did the same thing as I did before that made it work but I'm assuming it has something to do with the Asian Hand Converter. I put in the serial key for my subscription and it says I am good but my hud is no longer tracking hands on PokerBros. Please help
DriveHUD - Poker HUD & Database Software [-10% Discount] Quote
05-07-2020 , 12:04 PM
Quote:
Originally Posted by Onetime_10
I had an error on my PC and after talking to Dell they concluded I had to re-set the computer and start it over as if I just got the computer. So after this I re-installed DriveHud and my emulator. I play on PokerBros. But now DriveHud is not popping up anymore. I did the same thing as I did before that made it work but I'm assuming it has something to do with the Asian Hand Converter. I put in the serial key for my subscription and it says I am good but my hud is no longer tracking hands on PokerBros. Please help
You are using the asian hand converter that's integrated in Drivehud correct?

I'm also assuming by not popping up you mean the HUD isn't? Not that drivehud isn't loading? I need some more details, and you should probably send a log from the support icon in Drivehud. It's the easiest and fastest way to know what's going on.
DriveHUD - Poker HUD & Database Software [-10% Discount] Quote
05-07-2020 , 01:42 PM
Quote:
Originally Posted by FreakDaddy
You are using the asian hand converter that's integrated in Drivehud correct?

I'm also assuming by not popping up you mean the HUD isn't? Not that drivehud isn't loading? I need some more details, and you should probably send a log from the support icon in Drivehud. It's the easiest and fastest way to know what's going on.
I sent a log just now. But yes I am running the Asian Hand converter that's integrated in DriveHud and my HUD is not popping up at any tables.
DriveHUD - Poker HUD & Database Software [-10% Discount] Quote
05-08-2020 , 02:34 AM
i did something and now drive hud not working on pkoer bros tables

i dont see the icon at top of the table anymore

the hud is not showing up on poker bros

any ideas of what is going on? the hud is on .. square on top

hmm

i obviously did something .. to make it quit working

HUD IS ON THOUGH.. SQUARE ON TOP

Last edited by TonyBony824; 05-08-2020 at 02:46 AM.
DriveHUD - Poker HUD & Database Software [-10% Discount] Quote
05-08-2020 , 11:54 AM
Quote:
Originally Posted by Onetime_10
I sent a log just now. But yes I am running the Asian Hand converter that's integrated in DriveHud and my HUD is not popping up at any tables.
Ok, cool. Do you have it resolved now?
DriveHUD - Poker HUD & Database Software [-10% Discount] Quote
05-08-2020 , 11:56 AM
Quote:
Originally Posted by TonyBony824
i did something and now drive hud not working on pkoer bros tables

i dont see the icon at top of the table anymore

the hud is not showing up on poker bros

any ideas of what is going on? the hud is on .. square on top

hmm

i obviously did something .. to make it quit working

HUD IS ON THOUGH.. SQUARE ON TOP
Shut everything down. Make sure you have Drivehud open and running first before you load up your emulator and site. If all else fails, send a log to support from the support icon in drivehud and they can tell you what's wrong.
DriveHUD - Poker HUD & Database Software [-10% Discount] Quote
05-08-2020 , 06:07 PM
DriveHUD Beta update - v.1.6.6.3493

https://drivehud.com/poker-hud/Drive...1.6.6.3493.exe

- Fixed the issue when LDPlayer v.4 was constantly restarted if DH was running
- Fixed the issue when stats of players on Blitz Omaha table were 0 at the beginning of the session
DriveHUD - Poker HUD & Database Software [-10% Discount] Quote
05-08-2020 , 09:16 PM
FD, trial period has ended. Purchased Pro Version and downloaded. Cannot find where the serial key would be as there was no pop up window on no information under account/serial keys. Live Chat by LiveAgent no help at all as I have been waiting for a period of time of 1/2 half and longer.
DriveHUD - Poker HUD & Database Software [-10% Discount] Quote
05-09-2020 , 12:11 AM
Quote:
Originally Posted by FreakDaddy
Shut everything down. Make sure you have Drivehud open and running first before you load up your emulator and site. If all else fails, send a log to support from the support icon in drivehud and they can tell you what's wrong.
Could it be that my asian converter trial is over?
or is it built in?
dont have to worry about buying that also?
DriveHUD - Poker HUD & Database Software [-10% Discount] Quote
05-09-2020 , 07:08 AM
Is there a way to access the archive of hands that DH stores?

I'm trying to export some Chico hands so I can import them into HM3. HM3 is only importing the first 20 hands of each exported files and I have opened a support ticket with their team. Here is the latest message they sent me:

"Try importing the original hands to HM3 from the DriveHUD archive folder of original hands. I do not know the specific location of the DH archive folder. You will need to check the DH settings or ask the DH support where the original hands get archived.

If you continue to have problems importing the originally grabbed hands then zip/attach a sample of those hands that were originally grabbed by DH without having been exported from DH."
DriveHUD - Poker HUD & Database Software [-10% Discount] Quote
05-09-2020 , 12:30 PM
Quote:
Originally Posted by shale
FD, trial period has ended. Purchased Pro Version and downloaded. Cannot find where the serial key would be as there was no pop up window on no information under account/serial keys. Live Chat by LiveAgent no help at all as I have been waiting for a period of time of 1/2 half and longer.
After purchase you're sent to a screen with that info, and it's e-mailed to you. If you're not seeing it for some reason, check your junk / spam folder. You spoke to someone in live chat and didn't get your serial? Or you sent a message? I assume you have it now, but if you need help PM me your e-mail and I'll look it up.

Also there's on option on site to have your serial keys emailed to you again.
DriveHUD - Poker HUD & Database Software [-10% Discount] Quote
05-09-2020 , 12:38 PM
Quote:
Originally Posted by Cities
Is there a way to access the archive of hands that DH stores?
Yes, but not for chico network because they don't provide hand histories. They are created by Drivehud and formatted as ipoker. I don't know about latest hm3 import status beyond that they changed their ipoker format. PM me with the details of the versions you have, and I'll see what I can do.
DriveHUD - Poker HUD & Database Software [-10% Discount] Quote
05-09-2020 , 12:46 PM
Quote:
Originally Posted by TonyBony824
Could it be that my asian converter trial is over?
or is it built in?
dont have to worry about buying that also?
Could be... trial is 7 days for the converter. You can go to the apps tab -> installed apps and open it and you'll know for sure.
DriveHUD - Poker HUD & Database Software [-10% Discount] Quote

      
m