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Page 50 of 76

First

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Last

11-17-2021 , 03:59 PM

#1226

FreakDaddy

Carpal \'Tunnel

Join Date: Jan 2005 Posts: 18,217

Quote:

Originally Posted by jcubolet

Ok... thanks for answering.

Yw. The data from BOL is encrypted in a database, so it's not readily accessible.

Quote

11-18-2021 , 06:07 AM

#1227

jcubolet

enthusiast

Join Date: Sep 2021 Posts: 92

Quote:

Originally Posted by FreakDaddy

Yw. The data from BOL is encrypted in a database, so it's not readily accessible.

I see... TY for the info.

Quote

11-19-2021 , 01:47 PM

#1228

FreakDaddy

Carpal \'Tunnel

Join Date: Jan 2005 Posts: 18,217

Quote:

Originally Posted by jcubolet

I see... TY for the info.

Np, yw.

Quote

11-19-2021 , 09:42 PM

#1229

leeasia95

centurion

Join Date: Aug 2019 Posts: 186

We just got a new PC. Is it still possible to buy another activation or do we have to purchase a new license?

Quote

11-20-2021 , 01:37 PM

#1230

FreakDaddy

Carpal \'Tunnel

Join Date: Jan 2005 Posts: 18,217

Quote:

Originally Posted by leeasia95

We just got a new PC. Is it still possible to buy another activation or do we have to purchase a new license?

One license is good for activation on 2 pc's. If you need a third you'd have to get another license.

Quote

11-20-2021 , 11:10 PM

#1231

leeasia95

centurion

Join Date: Aug 2019 Posts: 186

Quote:

Originally Posted by FreakDaddy

One license is good for activation on 2 pc's. If you need a third you'd have to get another license.

Ok, will do that.

Quote

11-22-2021 , 06:50 AM

#1232

aprogle

grinder

Join Date: Nov 2017 Posts: 565

Quote:

Originally Posted by leeasia95

Ok, will do that.

Are you still using your old system? if your are not, why not just reset the serial key so you can register it on your new system?

Quote

11-23-2021 , 06:14 AM

#1233

leeasia95

centurion

Join Date: Aug 2019 Posts: 186

Quote:

Originally Posted by aprogle

Are you still using your old system? if your are not, why not just reset the serial key so you can register it on your new system?

Hi aprogle,

We are still using the other computers, I asked FD if its possible to just get an additional activation but they do not have that anymore. We just purchased a new license.

Quote

11-23-2021 , 09:31 PM

#1234

aprogle

grinder

Join Date: Nov 2017 Posts: 565

Quote:

Originally Posted by leeasia95

Hi aprogle,

We are still using the other computers, I asked FD if its possible to just get an additional activation but they do not have that anymore. We just purchased a new license.

I see, thanks for answering

Quote

11-28-2021 , 11:44 AM

#1235

leeasia95

centurion

Join Date: Aug 2019 Posts: 186

Quote:

Originally Posted by aprogle

I see, thanks for answering

Quote

12-01-2021 , 07:40 AM

#1236

jcubolet

enthusiast

Join Date: Sep 2021 Posts: 92

I some how deleted the APS confirmation email.. How to recover the serial key?

Quote

12-01-2021 , 11:02 PM

#1237

jcubolet

enthusiast

Join Date: Sep 2021 Posts: 92

Quote:

Originally Posted by jcubolet

I some how deleted the APS confirmation email.. How to recover the serial key?

I just emailed support and got my license. I bought the card catcher and LB2 as guest, if i make an account will it automatically attach my purchases or do i need to contact support for this?

Quote

12-02-2021 , 03:27 PM

#1238

FreakDaddy

Carpal \'Tunnel

Join Date: Jan 2005 Posts: 18,217

Quote:

Originally Posted by jcubolet

I just emailed support and got my license. I bought the card catcher and LB2 as guest, if i make an account will it automatically attach my purchases or do i need to contact support for this?

Create an account and use the same email address you used to checkout as guest and it will create an account for you.

Quote

12-03-2021 , 09:23 PM

#1239

jcubolet

enthusiast

Join Date: Sep 2021 Posts: 92

Quote:

Originally Posted by FreakDaddy

Create an account and use the same email address you used to checkout as guest and it will create an account for you.

registered and i see my license in my account. ty.

Quote

12-05-2021 , 01:48 PM

#1240

lavender40

enthusiast

Join Date: Jan 2020 Posts: 80

Quote:

Originally Posted by FreakDaddy

Sorry, missed this. It will just add to your existing license.

That's good to know. I have around 2 months left and knowing renewing will add time to my license and not reset the time count, i can renew in advance.

Quote

12-05-2021 , 08:58 PM

#1241

FreakDaddy

Carpal \'Tunnel

Join Date: Jan 2005 Posts: 18,217

Quote:

Originally Posted by lavender40

That's good to know. I have around 2 months left and knowing renewing will add time to my license and not reset the time count, i can renew in advance.

Yes, not a problem.

Quote

12-06-2021 , 08:35 PM

#1242

lavender40

enthusiast

Join Date: Jan 2020 Posts: 80

Quote:

Originally Posted by FreakDaddy

Yes, not a problem.

Just renewed. thanks for the confirmation.

Quote

12-07-2021 , 10:40 PM

#1243

akimentos

stranger

Join Date: Jul 2021 Posts: 5

Is there a way i can try the free trial again?

Quote

12-08-2021 , 07:57 PM

#1244

FreakDaddy

Carpal \'Tunnel

Join Date: Jan 2005 Posts: 18,217

Quote:

Originally Posted by akimentos

Is there a way i can try the free trial again?

For this specific product, unfortunately no... but it works as stated, and is 100% accurate w/ data. The only limitation is on MTT's, and that's just because the site doesn't provide tournament summaries, but you'll get all hands and information minus the won amount, which you can easily edit / add in your database.

Quote

12-09-2021 , 10:43 AM

#1245

isaacaroo

centurion

Join Date: Feb 2017 Posts: 112

Tigergaming keeps crashing when I load cardcatcher today

Quote

12-09-2021 , 11:25 AM

#1246

mac9

stranger

Join Date: Apr 2021 Posts: 5

Quote:

Originally Posted by isaacaroo

Tigergaming keeps crashing when I load cardcatcher today

+ After BetOnline updated, I hope Cardcatcher will be update and fixed it soon

Quote

12-09-2021 , 12:51 PM

#1247

FreakDaddy

Carpal \'Tunnel

Join Date: Jan 2005 Posts: 18,217

Quote:

Originally Posted by mac9

+ After BetOnline updated, I hope Cardcatcher will be update and fixed it soon

Yes, we're aware that they updated this morning. I don't think this is going to be a quick fix fyi. But I won't know more until the team looks at it deeper.

Quote

12-09-2021 , 10:08 PM

#1248

leeasia95

centurion

Join Date: Aug 2019 Posts: 186

Quote:

Originally Posted by FreakDaddy

Yes, we're aware that they updated this morning. I don't think this is going to be a quick fix fyi. But I won't know more until the team looks at it deeper.

Thanks for the update, hope you get the fix out soon.