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04-27-2020 , 05:13 PM
Quote:
Originally Posted by Team_Josh122
CC says V1.04.5
PT4 says V4.15.20
PT4 doesn't support incomplete hand histories. So it can't officially support boost atm.
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04-27-2020 , 10:33 PM
HM2 Notecaddy does not seem to want to write notes for the new Chico-Asian HHs. Anyone else?
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04-28-2020 , 04:19 PM
Quote:
Originally Posted by Hoopster81
HM2 Notecaddy does not seem to want to write notes for the new Chico-Asian HHs. Anyone else?
It does for all other asian HH sites. I'd contact HM2 about that. The catcher only writes hands, and that data is put into HM2.
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04-29-2020 , 10:25 PM
export and import from PT4's latest version now works after the card catcher update. thanks
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04-30-2020 , 01:56 PM
Quote:
Originally Posted by leeasia95
export and import from PT4's latest version now works after the card catcher update. thanks
Cool... thanks for the feedback. I appreciate it.
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05-01-2020 , 10:53 PM
Quote:
Originally Posted by FreakDaddy
Cool... thanks for the feedback. I appreciate it.
Yw, if we find anything we'll let you know but for now everything is working well.
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05-03-2020 , 12:43 PM
Quote:
Originally Posted by leeasia95
Yw, if we find anything we'll let you know but for now everything is working well.
Great... awesome. Good luck at the tables.
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05-03-2020 , 05:12 PM
Hello, I'm trying to use both ignition card catcher and bet online card catcher at the same time. However, hand histories for bet online are not being created in the chicohandhistories folder, they are in the handhistories folder.

PT4 is setup for chico properly as far as i can tell. Right now both sites are importing under ipoker.

PT4 v4.15.20 and bol catcher v.1.04.6

I'm sure I'm missing something, if you could help me out?
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05-04-2020 , 12:59 PM
Quote:
Originally Posted by Leiferman
Hello, I'm trying to use both ignition card catcher and bet online card catcher at the same time. However, hand histories for bet online are not being created in the chicohandhistories folder, they are in the handhistories folder.

PT4 is setup for chico properly as far as i can tell. Right now both sites are importing under ipoker.

PT4 v4.15.20 and bol catcher v.1.04.6

I'm sure I'm missing something, if you could help me out?
Doh, while i haven't tested it yet, I see the setting in the database setup now. Interestingly enough, I'd checked the online manual from my pc at first and there wasn't a section on this. On my phone just now though, there is lol. Probably should have just watched the damn tutorial video. Sorry for the bother!

Getting back to online games, between table tamer and catchers and databases and site updates (and site instabilities)... Ugh, missing live games (not really) BetOnline Poker Card Catcher HUD
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05-05-2020 , 12:22 PM
Quote:
Originally Posted by Leiferman
Doh, while i haven't tested it yet, I see the setting in the database setup now. Interestingly enough, I'd checked the online manual from my pc at first and there wasn't a section on this. On my phone just now though, there is lol. Probably should have just watched the damn tutorial video. Sorry for the bother!

Getting back to online games, between table tamer and catchers and databases and site updates (and site instabilities)... Ugh, missing live games (not really) BetOnline Poker Card Catcher HUD
No worries. Glad you figured it out. You're at the easy part now, once everything is configured you'll be good. And yes, I think we're all missing live games... among other things.
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05-09-2020 , 07:01 PM
We are loving the card catcher, it been working well. Just want to ask what happens when our license expires. does it renew automatically?
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05-11-2020 , 01:09 PM
Quote:
Originally Posted by leeasia95
We are loving the card catcher, it been working well. Just want to ask what happens when our license expires. does it renew automatically?
There's no automatic renewal. I hate those, even if they make more business sense. You'll know when you're close to renewal and then you send payment from the app if you want to renew.
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05-11-2020 , 09:37 PM
Quote:
Originally Posted by FreakDaddy
There's no automatic renewal. I hate those, even if they make more business sense. You'll know when you're close to renewal and then you send payment from the app if you want to renew.
Thanks for telling us that. I guess we don't have to worry about unknown charges
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05-12-2020 , 01:32 PM
Quote:
Originally Posted by leeasia95
Thanks for telling us that. I guess we don't have to worry about unknown charges
Yeah, I'm not a fan of it as a customer. I know it makes more business sense to do, and some people even prefer it. We may offer it as an option at some point.
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05-12-2020 , 09:53 PM
I'm using the trial version for Betonline and thinking about buying at the end of the test, but you are or with a mistake, when I open an MTT the stats appear and everything goes well but when I change tables, the same stats as the previous table are frozen if you want having stats for the new table again I have to close and open the table and sometimes it doesn't work with this method. I'm using the HM3
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05-12-2020 , 09:55 PM
Aren't they working on anything to convert from $ to BB on the stacks now?
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05-13-2020 , 12:16 PM
Quote:
Originally Posted by DaDDy_
Aren't they working on anything to convert from $ to BB on the stacks now?
What version of HM3 are you using? Can you click on settings in the catcher, click create log, and send that .zip file to support please? We just added hm3 support recently, so w/ new MTT's there could be an issue.
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05-13-2020 , 09:36 PM
I am using version v3.1.9.5853, I will send the email then.
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05-14-2020 , 03:36 PM
PT4 v4.15.21 and BOCC v1.04.6

Just started playing on BO, just bought BOCC, and haven't changed any settings in PT4 or CC. Have been using ICC with Iggy for a while with no issues.

All BO hands are being tracked but the HUD isn't working properly. It will only display six of nine players' stats and stats don't update from previous table when there's a table change. Also in PT4 under Chico settings it says "Chico does not appear to be installed" under Directories Configuration.
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05-15-2020 , 05:28 PM
Quote:
Originally Posted by kwawds
PT4 v4.15.21 and BOCC v1.04.6

Just started playing on BO, just bought BOCC, and haven't changed any settings in PT4 or CC. Have been using ICC with Iggy for a while with no issues.

All BO hands are being tracked but the HUD isn't working properly. It will only display six of nine players' stats and stats don't update from previous table when there's a table change. Also in PT4 under Chico settings it says "Chico does not appear to be installed" under Directories Configuration.
It sounds like some setting in the PT4 hud isn't correct. Do you have force table as 6-max set in site settings config in PT4? I'd check that first. Don't worry about the chico warning.

If all else fails you can send a log to support to look at your config. Click settings, create log and it will create a zip file you can send to support.
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05-17-2020 , 02:48 PM
Quote:
Originally Posted by FreakDaddy
It sounds like some setting in the PT4 hud isn't correct. Do you have force table as 6-max set in site settings config in PT4? I'd check that first. Don't worry about the chico warning.

If all else fails you can send a log to support to look at your config. Click settings, create log and it will create a zip file you can send to support.
It's really strange, on my BO tables under the PT4 icon there's no option for "Treat As" but it appears under the PT4 icon on my Ignition tables.
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05-18-2020 , 02:27 PM
Quote:
Originally Posted by kwawds
It's really strange, on my BO tables under the PT4 icon there's no option for "Treat As" but it appears under the PT4 icon on my Ignition tables.
It might also be in site settings. If you're still stuck send a log and we can check it out for you.
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05-21-2020 , 07:08 AM
Hi, for some reason after we updated PT4 most of the time the HUD does not show, but it still track the hands. Just want to ask if you have the download link of the the pt4 version before the latest? I also asked PT4 support here but no reply yet. It still works for HM3 without a problem though. thanks
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05-21-2020 , 05:37 PM
Quote:
Originally Posted by leeasia95
Hi, for some reason after we updated PT4 most of the time the HUD does not show, but it still track the hands. Just want to ask if you have the download link of the the pt4 version before the latest? I also asked PT4 support here but no reply yet. It still works for HM3 without a problem though. thanks
I do, but if you update to the latest catcher and PT4 (links above) it will work 100%. I'd recommend just doing that instead of downgrading PT4. But let me know if you need more assistance.
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05-23-2020 , 07:47 PM
Quote:
Originally Posted by FreakDaddy
I do, but if you update to the latest catcher and PT4 (links above) it will work 100%. I'd recommend just doing that instead of downgrading PT4. But let me know if you need more assistance.
We reinstalled both PT4 and the card catcher with a new installer and that seems to fix it. it working now. Is there a way to get the hands that wasn't captured by the card catcher?
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