I did not realize that pt3 was having problems with pstars until after playing today. I downloaded beta 17 which went smoothly but now I can't get the hands I played today to import. I think it is worth knowing that pt3 suggested I do database housecleaning when I opened it after the update, and during this process, I got a message saying "postgres has encountered a problem and needs to close." (the process was completed anyway)... As of now I am getting a message of an 'Unhandled Exception' when I try to filter for today's hands. In place of session results there is a red message that reads " trying to access an empty data array (Array: wxString) "

Any help would be greatly appreciated...thanks

Could you please enable logging (Configure --> Options --> Logging Enabled needs to be checked; if it isn't, check it and restart PT3) and then reproduce this error and then attach the C:\Program Files\PokerTracker 3\PokerTracker.log file to a support ticket so that we can look into this issue in greater detail?

We would appreciate it.

Thanks Kraada for addressing the problem.....I followed the steps you gave to the best of my ability (not so fantastic with computers in general) and I'm pretty sure the support ticket w/ attachment and log enabled all went smoothly...

Thanks, we appreciate it.