Sometimes while playing the HUD stops updating stats although the HUD functions and looks normal, the stats doesn't change even after an hour of playing. Although the main PT3 window shows that it is still importing the specific hands im playing at the moment. If this problem happens im forced to restart PT3 and start the whole importing process again which takes almost an hour. If pressing Stop Hud is the easiest and fastest way to restart the HUD then that doesn't work. Pressing Stop Hud instantly crashes PT3 all the time.
Please enable logging (Configure -> Options -> Logging enabled), reproduce the problem and then shut down PT3 and attach the PokerTracker.log file and PokerTrackerHUD.log file found at C:/Program Files/PokerTracker 3, (not in the logs sub-directory), to a Support Ticket.
