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Replayer Problem

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03-16-2009 , 11:09 AM

Kevin J

veteran

Join Date: Sep 2002 Posts: 2,013

When I click on show HUD in the replayer, PT3 freezes and needs to be re-started. Am I doing something wrong?

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03-16-2009 , 01:41 PM

Kraada

See our Commercial Software thread

Join Date: May 2005 Posts: 6,489

That shouldn't be happening.

Please enable logging (Configure --> Options --> Logging Enabled and restart PT3) and reproduce this crash then attach the C:\Program Files\PokerTracker 3\PokerTracker.log and C:\Program Files\PokerTracker 3\PokerTrackerHud.log files to a support ticket and we'll look into what could be causing this for you.

03-16-2009 , 07:47 PM

Kevin J

veteran

Join Date: Sep 2002 Posts: 2,013

Quote:

Originally Posted by Kraada

Weird... I tried it twice this morning and it froze both times. After reading your response I enabled logging, tried to duplicate it, and it didn't freeze. Could it have been something else I had running? It seems to work now. But thanks for letting me know about the service ticket.

03-18-2009 , 12:46 PM