PT3 + filtering = Freeze - PokerTracker

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PT3 + filtering = Freeze

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10-28-2008 , 06:32 AM

slowcheetah1

old hand

Join Date: Jan 2007 Posts: 1,841

I tried to filter my cash games to a certain limit/site and it froze up. When restarting I can navigate the import tab, however when I click on the texas holdem tab it immediately freezes. Tried restarting, tried uninstalling, tried running the non-beta version. The problem originally started using beta 19.

Any ideas?

10-28-2008 , 10:17 AM

WhiteRider

Pooh-Bah

Join Date: May 2008 Posts: 5,337

Please enable logging, reproduce the problem and submit your PokerTracker.log file to the Support system , and link to this thread in the reference field of the ticket so that we can investigate.

I'm not sure how to remove the filter if you can't get to the tab and click Clear, but I'll find out for you.

10-28-2008 , 10:56 PM

APerfect10

old hand

Join Date: Jan 2005 Posts: 1,273

We are aware of this issue and it actually is not due to filters. Beta 20 will hopefully be released by the end of the week which will resolve this issue.

Best regards,

Derek

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