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PT2 Error

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07-27-2008 , 02:16 PM

relentless19

adept

Join Date: Mar 2008 Posts: 1,058

Every time I try to load up PT, I get the following error:

I've checked the PostSQL settings menu and it does seem to be all correct, i.e. 5432 on localhost.

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07-27-2008 , 02:45 PM

Kraada

See our Commercial Software thread

Join Date: May 2005 Posts: 6,489

These errors will occur if your PostgreSQL database is not running. Click Start --> Programs --> PostgreSQL --> Stop Service, then Start --> Programs --> PostgreSQL --> Start Service to restart the PostgreSQL server. If PostgreSQL does not start properly, click Start --> Find Files/Folders and search for a file named postmaster.pid on the partition where PostgreSQL is installed. Once you find that file, delete it, then restart PostgreSQL as above, and it will start properly.

07-27-2008 , 03:10 PM

relentless19

adept

Join Date: Mar 2008 Posts: 1,058

Quote:

Originally Posted by Kraada

Thanks, but I'm on Vista - how do I get to this on this OS?

07-27-2008 , 03:18 PM

ptrack pat

grinder

Join Date: Jan 2003 Posts: 482

On Vista it should be Start > All Programs > PostgreSQL > Stop Service/Start Service

If that doesn't work, go to the c:\program files\postgresql\8.2\data folder and look for the postmaster.pid file there.

If deleting/restarting doesn't work...

have you been using PT/PostgreSQL without problems before this?
when did you last backup your PostgreSQL db?
did you install something on your computer right before this started? Like any firewall/anti-virus programs or updates to any such programs?
are you sure you are running PT as administrator?

07-27-2008 , 03:21 PM

relentless19

adept

Join Date: Mar 2008 Posts: 1,058

Thanks, tried the Stop/Start one but it didn't work.

I found the postmaster.pid file but what do I do with it? Sorry for my pitiful lack of knowledge on this subject.

EDIT: Never had any problems prior to this.
No idea, oops :s
No.

07-27-2008 , 03:24 PM

Kraada

See our Commercial Software thread

Join Date: May 2005 Posts: 6,489

On Windows Vista just click "All Programs" where I say "Programs" and the rest should be accurate.

ETA: I should really refresh the thread before posting to make sure I didn't miss much

Delete the postmaster.pid file. If it exists it will prevent PostgreSQL from starting (because it's only supposed to exist normally while PostgreSQL is running).

Last edited by Kraada; 07-27-2008 at 03:30 PM.

07-27-2008 , 03:35 PM

relentless19

adept

Join Date: Mar 2008 Posts: 1,058

Ah. I thought that's what I was meant to do but I didn't want to start deleting stuff until I was sure

Deleted it, still getting the same error. Dammit.

07-27-2008 , 04:34 PM

ptrack pat

grinder

Join Date: Jan 2003 Posts: 482

When did you last backup the database?

Create a support ticket on the web site so I can verify you are a registered PT2 user and then I can provide more direction there
http://www.pokertracker.com/support/?cat_id=4

Please reference this 2+2 post so I know it's you.

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