Postgres installation/password problem - PokerTracker

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Postgres installation/password problem

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07-18-2010 , 02:31 PM

cjay142

adept

Join Date: Feb 2009 Posts: 1,135

I'm trying to install Postgres through PT3 but everytime I get the message that my password is too short or not complex enough. I'm on a vista and have changed the password requirements to make it easier, I've also downloaded Service Pack 2, and I've also disabled UAC as per the notice.

Please help?

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07-18-2010 , 03:05 PM

WhiteRider

Pooh-Bah

Join Date: May 2008 Posts: 5,337

PT3 should set everything up for you, but if you're installing manually please follow the How to reinstall PostgreSQL guide.

07-18-2010 , 03:56 PM

cjay142

adept

Join Date: Feb 2009 Posts: 1,135

same result. "User 'postgres' could not be created. The password is too short or not complex enough.!".

the manual says that it will only fail due to 1 of 2 conditions; either I didn't properly remove postgres or I'm not the administrator. however i've never successfully installed postgres because of this recurring problem, and i am certainly the administrator ...

07-18-2010 , 04:52 PM

WhiteRider

Pooh-Bah

Join Date: May 2008 Posts: 5,337

Is there a reason that you need to install postgres manually? The PT3 installer should set everything up for you when you run it.
If that doesn't work please create a Support ticket and report your problem and one of our support techs will get you sorted.

07-18-2010 , 06:15 PM

cjay142

adept

Join Date: Feb 2009 Posts: 1,135

I originally tried installing Postgres through PT3 multiple times, however I get the same error message when it comes to the 'Creating User Account' of the Postgres installation process...

07-18-2010 , 06:22 PM

cjay142

adept

Join Date: Feb 2009 Posts: 1,135

I created a support ticket, thanks for your help though.

07-19-2010 , 02:57 AM

WhiteRider

Pooh-Bah

Join Date: May 2008 Posts: 5,337

Thanks - we'll get back to you via your ticket.

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