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Paid but no code?

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07-22-2008 , 04:05 PM

younggun777

banned

Join Date: Mar 2008 Posts: 446

Hello. I had a PayPal invoice sent to my e-mail @ptd.net because the discount wasn't setting up properly and paid and sent an e-mail notifying support (Derek I believe) yesterday. I sent a few more e-mails and 30 hours later still nothing. Maybe you aren't there yet or something? Thanks!!

07-22-2008 , 05:07 PM

Peligroso

grinder

Join Date: Oct 2007 Posts: 505

Hello,

Derek who handles these issues is on his honeymoon at the moment so these cases might be handled a bit slower than usual.

07-22-2008 , 05:26 PM

younggun777

banned

Join Date: Mar 2008 Posts: 446

Quote:

Originally Posted by Peligroso

Hello,

Derek who handles these issues is on his honeymoon at the moment so these cases might be handled a bit slower than usual.

Fair enough, what day should I expect my code? Thanks!!

07-23-2008 , 04:43 AM

WhiteRider

Pooh-Bah

Join Date: May 2008 Posts: 5,337

Please create a ticket on the Support system so we can get this sorted out ASAP.

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