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Missing Hands?

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04-07-2010 , 07:01 AM

Gravity69

centurion

Join Date: Dec 2009 Posts: 196

I 2-3 table and after i lose a big hand ill want to look back at it after the session is done. I know ive lost a buyin but Pokertracker only shows me losing 1/2 buyin. So i check the hands in amount lost and one of my big losing hands isnt there. This has happened before and i was wondering why?

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04-07-2010 , 08:59 AM

Kraada

See our Commercial Software thread

Join Date: May 2005 Posts: 6,489

What version of PT3 are you using and what poker site is this at?

04-07-2010 , 09:11 AM

Gravity69

centurion

Join Date: Dec 2009 Posts: 196

It is PokerTracker v3.00 build 5.2 and im playing on Pokerstars.

04-07-2010 , 09:53 AM

Kraada

See our Commercial Software thread

Join Date: May 2005 Posts: 6,489

There are known problems with that version and PokerStars, please upgrade to Beta 30.9, available on our download page and that should fix things for you.

04-07-2010 , 10:23 AM

Gravity69

centurion

Join Date: Dec 2009 Posts: 196

Thanks ill see if this works.

Let me ask you something, I tried to install the new version and it didnt work so i uninstalled my older one. Then right after i did that i read the note that said "DO NOT UNINSTALL PokerTracker or PostgreSQL prior to upgrading as it is not necessary and can potentially cause problems." in bold letters. So yeah is something bad going to happen in the future or am i good if everything seems alright?

04-07-2010 , 03:04 PM

Kraada

See our Commercial Software thread

Join Date: May 2005 Posts: 6,489

If everything is working for you now you should still be good. You still shouldn't need to uninstall in the future - just make sure PT3 and your poker clients are closed before attempting to upgrade.

04-07-2010 , 09:02 PM

Gravity69

centurion

Join Date: Dec 2009 Posts: 196

Actually things seem to be working really weird. I added a amount won for session stat in a new group and it seems to appear very rarely. And im playing right now and hands dont seem to be updating. What do i do now?

04-08-2010 , 04:24 AM

WhiteRider

Pooh-Bah

Join Date: May 2008 Posts: 5,337

Doing full Database > Housekeeping, including the ReIndex and REBUILD Cache options (on all databases used in the HUD) should fix that, although how have you built "amount won for session"? Unless this is for hero, all HUD stats are lifetime for your opponents.

04-08-2010 , 06:18 PM

Gravity69

centurion

Join Date: Dec 2009 Posts: 196

Thanks it seems like its working great now.

What i meant by session thing was that i just made a new group and just added the "amount won" stat for Hero only. Then i just put it in the corner to keep track of the session.

04-09-2010 , 03:00 AM

#10

WhiteRider

Pooh-Bah

Join Date: May 2008 Posts: 5,337

OK, that's good, thanks for letting us know.

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