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10-31-2009 , 08:06 AM
Hi,
I just installed the PokerTracker version 3.00 beta 29.1 and tried to import my hand histories. But I keep getting errors:
2009/10/31 13:00:09: Cake: Error: Invalid button specified: 0 (Hand #) (Hand #2035012284000840)
2009/10/31 13:00:11: Cake: Error: No players listed (Hand #2028011650000825) (Hand #2028011650000825)

What can I do that PT will import my hands?
Cake import problem
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Cake import problem
10-31-2009 , 08:38 AM
Attach that hand to a support ticket and we'll investigate for you.
10-31-2009 , 09:14 AM
Please attach the full original hand history file(s) that show these errors.
We've seen genuine errors of this kind in the hand history files where information is missing.
10-31-2009 , 12:18 PM
I get these errors with every single hand:


I wrote a ticket to the support with one hand history file attached.

The hands are all in this format:

Hand#2035011713000795 - Pebble Beach (6-Max) 11713 -- $0,25/$0,50 NL Hold'em -- 2009.10.31 - 10:43:54
Platz 1: zapp***1 ($55 an Chips)
Platz 2: Capt***2 ($40 an Chips) DEALER
Platz 3: Hans***3 ($50 an Chips)
Platz 8: Arwed ($50 an Chips)
Platz 9: JHal***9 ($102,12 an Chips)
Platz 10: pupp***10 ($43,70 an Chips)
Hans***3: setzt Small Blind $0,25
Arwed: setzt Big Blind $0,50
Ausgeteilt an Arwed [9d,7d]
JHal***9: passt
pupp***10: passt
zapp***1: passt
Capt***2: geht mit $0,50
Hans***3: erhöht auf $2,50
Arwed: passt
Capt***2: geht mit $2
*** FLOP *** [3h,Ks,Ac]
Hans***3: setzt $3,50
Capt***2: passt
Hans***3: nicht bezahlter Einsatz geht zurück $3,50
***SHOW DOWN***
Hans***3: legt ab
Hans***3: wins $5,25
10-31-2009 , 12:28 PM
Thanks, we will get back to you in your ticket.
10-31-2009 , 04:30 PM
You will need to have Cake installed in English for PT3 to be able to understand the hand histories.
10-31-2009 , 06:57 PM
Ok thank you. Is there any way of translating my old hand history files?
11-01-2009 , 05:43 AM
You could try requesting them again from Cake support.
Cake import problem
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Cake import problem

      
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