Quote:
Originally Posted by chillrob
Actually economics theory suggests that a business should seek out all customers that make them any profit whatsoever, down to covering the bare margin, not that they should only seek out the most profitable opportunities.
Yes, basic economics says this but there are 2 points that I would argue. First, practical business studies says that if you have a customer who you are breaking even on or making a minimal profit on without a hope for that customer to become a more profitable one in the future, then you should dump them and focus your resources on maintaining your profitable customers and acquiring new customers who will be profitable.
Second, I argue that players like me are not profitable at all to casinos. It doesn't even matter if I tip $1 or $2 for my 2 Fiji's because the casino isn't getting the tip. If I only play poker, they lose money on me overall plus I take up space (both in the parking garage and on the casino floor) that could be better used on a more profitable customer.
So a $10 parking tax tries to weed me off their property.
Plus, casinos have this amazing analytical tool called a players card that they can use to find the profitable locals/car parkers and send them parking comps to make sure they are not scared off by the parking fee.
As much as I hate this, it's a good business move probably.