Diamond in a Day - CET Total Rewards - Page 109 - Las Vegas Lifestyle Forum - Las Vegas Entertainment and Living Information

"Regretfully, we cannot expedite the process," from the polite person at totalrewards@custhelp.com for the second request.

I have also fired off a third request via https://totalrewards.custhelp.com/app/ask/list as I have colleagues coming to Vegas on Sunday.

I have no patience. LOL

And the person replying must be getting tired and/or annoyed. But, like its been said earlier, the worse that can happen is they say no, again.

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02-09-2020 , 05:33 AM

#2702

jzpiano

Flip King

Join Date: Oct 2004 Posts: 5,832

I requested my match on Feb 1 just after midnight and got mine completed Feb. 6th.

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02-09-2020 , 09:43 AM

#2703

borg23

Carpal \'Tunnel

Join Date: Nov 2012 Posts: 15,358

It really makes no sense that these requests are processed randomly rather than in order of submission

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02-09-2020 , 03:22 PM

#2704

PenelopeCruz

Carpal \'Tunnel

Join Date: Apr 2008 Posts: 9,365

My wife is still waiting on her Wyndham match from ~5 biz days ago. No response after initial e-mail a week ago, and follow up 3 days later, from my inquiry relating to not getting diamond despite earning enough prorated TC after matching mid year last year.

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02-09-2020 , 05:49 PM

#2705

noxor

enthusiast

Join Date: Nov 2016 Posts: 61

radio silence after 4 days requesting the wyndham match. also have a stay coming up so may fire an email if another few days go by.

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02-09-2020 , 09:21 PM

#2706

triplej2688

old hand

Join Date: Aug 2008 Posts: 1,778

So ive never used the Diamond Tier match before on Caesars. I currently have MGM Gold and can obtain Wynham Diamond status if needed (Highest tier with other matching hotels (hilton - wyndham - caesars).

One of the fine print in the bottom says you have to be a new Caesars member. Does that mean it wont work for me since ive had my Caesars accounts for years now?

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02-10-2020 , 01:04 AM

#2707

noxor

enthusiast

Join Date: Nov 2016 Posts: 61

Quote:

Originally Posted by triplej2688

I status matched last year after having a rewards account for several years, so you shouldn't have any issues!

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02-10-2020 , 12:05 PM

#2708

2013

centurion

Join Date: Oct 2012 Posts: 125

Still waiting as well. Request submitted 2/1 (early am).

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02-10-2020 , 01:07 PM

#2709

DrDanimal

old hand

Join Date: Nov 2011 Posts: 1,532

Quote:

Originally Posted by noxor

I status matched last year after having a rewards account for several years, so you shouldn't have any issues!

They changed the verbage of the status matching this year. All previous years it didn't say new signups only. Anyone could status match. This year it says its only new members. Not sure how strict it is though, haven't heard of anyone trying it yet.

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02-10-2020 , 10:49 PM

#2710

stumbras

adept

Join Date: Dec 2009 Posts: 1,173

If I would get Diamond - I can go to special registration line at WSOP; can I take my wife with me to that line( we usually play the same events during WSOP)?

PS - requested Wyndham status match today( will update ).

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02-10-2020 , 10:49 PM

#2711

Villian1

Carpal \'Tunnel

Join Date: Jun 2010 Posts: 8,176

Quote:

Originally Posted by 2013

Still waiting as well. Request submitted 2/1 (early am).

Still waiting on a 2/2 submission.

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02-10-2020 , 11:50 PM

#2712

pig4bill

Carpal \'Tunnel

Join Date: Dec 2005 Posts: 34,212

Quote:

Originally Posted by stumbras

Probably not, but you might be able to combine the accounts. I know people that do that, but I don't know what the card looks like, name, etc.

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02-11-2020 , 03:53 PM

#2713

suckerbluff

enthusiast

Join Date: Nov 2016 Posts: 89

Submitted my Wyndham match on 2/4 and it’s 2/11 with no update at all.

Sent from my iPhone using Tapatalk

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02-12-2020 , 03:18 AM

#2714

DrDanimal

old hand

Join Date: Nov 2011 Posts: 1,532

Took my Dad whos in town visiting to go see Mat Franco with my 2 monthly free show ticket. Oh my god. Unreal, what a great show, best show I've seen in Vegas. He is unbelievable.

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02-12-2020 , 09:08 AM

#2715

triplej2688

old hand

Join Date: Aug 2008 Posts: 1,778

Quote:

Originally Posted by DrDanimal

Damn, thats not good. Has anyone had any luck this year on status match whos been a Caesars member for a few years atleast?

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02-12-2020 , 04:00 PM

#2716

LordRiverRat

Pooh-Bah

Join Date: Mar 2014 Posts: 3,696

Quote:

Originally Posted by triplej2688

Damn, thats not good. Has anyone had any luck this year on status match whos been a Caesars member for a few years atleast?

Been a member since 2017 and platinum since NYE 2017. In December I matched with m life gold. On February 1st I was downgraded back to platinum despite having earned 1250 tcs after matching. I talked to the guys at the rewards desk in PH. They found my tcs and gave me a card that said "diamond privilege" so I don't get charged for valet. A few days later I was officially diamond on the site and I was able to print a new diamond card that says exp 2021

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02-12-2020 , 04:10 PM

#2717

Mother Mucker

old hand

Join Date: Jan 2005 Posts: 1,748

So let's say I'm a Diamond member now and earn Diamond this month through gambling (getting the 15k tier credits in February).

Does my new "earned" Diamond status last until January 2022?

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02-12-2020 , 04:10 PM

#2718

PenelopeCruz

Carpal \'Tunnel

Join Date: Apr 2008 Posts: 9,365

yes

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02-13-2020 , 04:11 AM

#2719

DrDanimal

old hand

Join Date: Nov 2011 Posts: 1,532

Quote:

Originally Posted by Mother Mucker

So let's say I'm a Diamond member now and earn Diamond this month through gambling (getting the 15k tier credits in February).

Does my new "earned" Diamond status last until January 2022?

I know you already got one yes, but just to doubly confirm for you, yes this is correct, you would be set for diamond through all of 2021.

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02-13-2020 , 12:09 PM

#2720

PenelopeCruz

Carpal \'Tunnel

Join Date: Apr 2008 Posts: 9,365

wife's status match wyndham---->CET just came through (~10 days total). My account is still stuck in platinum despite 4 non returned e-mails requesting a review (earned enough TC last year for the prorated qualification for mid-year matches), and a FC request that's about 10 days old.

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02-13-2020 , 09:36 PM

#2721

triplej2688

old hand

Join Date: Aug 2008 Posts: 1,778

If you do a wyndham match to Diamond, can you do this only once?

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02-13-2020 , 10:05 PM

#2722

NTellier85

grinder

Join Date: Feb 2017 Posts: 450

Quote:

Originally Posted by triplej2688

If you do a wyndham match to Diamond, can you do this only once?

That was the assumption but many people including myself were able to do it again this year after doing it last year.

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02-14-2020 , 08:20 PM

#2723

dw44

newbie

Join Date: Oct 2018 Posts: 37

Finally got my match to Wyndham, took 13 days.

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02-15-2020 , 01:09 AM

#2724

noxor

enthusiast

Join Date: Nov 2016 Posts: 61

**** yeah mine went through finally, took 9 days.

sent an email asking about it and not sure if that helped.

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02-15-2020 , 09:55 AM

#2725

Villian1

Carpal \'Tunnel

Join Date: Jun 2010 Posts: 8,176

Put the request in 2/2, still waiting...

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