Quote:
Originally Posted by DrDanimal
I got matched back to Diamond today after submitting on 2/1 via Wyndham.
Says I'm diamond til jan 31 2021. Went down to the Rio to try to get my monthly show tickets and they said I'm gold. App say diamond. Website says diamond. If I put my card in a machine at the Rio it says I'm diamond. But apparently the rewards desk doesn't see that. I didn't have time to stick around and raise a stink so I've sent an email to Rewards support to see what they say. And I'll check back in at the rewards desk when I have more time.
Update to this, went back around 6pm. Saw one of the new the machine that you put your license in and it prints you a new total rewards card. Figured that would be a good test, put in my license and it printed out a diamond card lol. Went up to the line at the rewards desk again. I told the person what happened earlier as she was swiping me in, and still initially the first page it took her to said I was gold. She said "hang on theres two places to check it" and she checked the other one and whatever this "other page" is had me properly at diamond. She said the system has been having some weird problems the last few days. But anyway she printed out my 2 free show tickets and I went and grabbed a couple tickets for Matt Franco.
Asked her if she could see the Diamond 100$ Dinner on there. She said not yet but that usually takes like a week after being matched to Diamond. I'll probably check back at the desk next time I find myself at a Caesars joint.