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Old 01-23-2014, 09:59 PM   #1
riverrunsred
stranger
 
Join Date: Feb 2011
Posts: 4
Banned from Carbon Poker

I logged into Carbon today and got that "Account has been suspended for security reasons" message. Emailed support and got the following response:

Quote:
Dear XXXX,

Thank you for contacting us.

In regards to your inquiry, I would like to inform that your account has been banned as per restrictions set in your state. We do apologize for any inconvenience.

We are always here to help you. Please feel free to reply to this email if you have any additional questions in relation to this or any other matter. Your reference ID for this email is LTK1713406647238X; please quote this number in any further communication on this subject.

Kind regards,
Daniel Gordon
Replied asking when I would receive a refund but have not gotten a response yet. I'm in NJ and had no idea - wish they would have notified me sooner. Anyone get banned because of this?
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