Quote:
Originally Posted by Scrillaaa
Man, HEM has me on mega tilt. HM1 went down one week ago and their support has been lackluster at best. The only way to contact them is by email, and it's been taking 1-2 days to even get a reply, let alone closure on my issue. It's to the point that I need a teamviewer session to fix the problem, yet yesterday they promised me a session today, and today I haven't heard from them. WTF? Horrible business practices, but I guess they have an oligopoly along with pokertracker... Suggestions other than wait it out?
Pokertracker was always way better in every aspect...
faster support, much faster upgrades when software changes, etc.
never understood the HEM-Hype in the first place...
Zoom now is just a fine example. PT has insta an available HUD... HEM is not able to come out with anything as it seems atm...