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Originally Posted by surftheiop
Just unlocked caustic today and have found him super fun. Been way easier for me to get kills as a beginner but assuming some reason I rarely see others play him
His abilities are mostly useful inside, and a lot of players don't like to spend a lot of time inside. His ult has a short range and a small cloud, and placing traps outside is (mostly) pointless with a few exceptions. If I need to heal in a fight I'll get into a nook, place 2 traps and set them off. I can see through the mist, my opponents can't, and it slows them. It also makes you a target for grenades.
The biggest problem with him is... he's big. I think he has the 2nd largest hitbox after Gibraltar. Gibraltar, btw, has a hitbox about 2.4x as large as Wraith's. Wraith has very useful abilities in combat and is very small, so you'll see her used a lot. Same with Bangalore, and Lifeline's abilities are very good for support. The 3 women characters are the smallest also.
People very rarely play Gibraltar, mostly to screw around or blow off steam, because he's huge.
I would say that the actual abilities of legends are reasonably well balanced, but since the big ones are much easier targets, their *relative* usability is worse.