Mostly about the brand new dealers. (I had one who mentioned it was his very first day dealing anywhere - couldn't they have at least brought him in a week earlier?). I don't think I have played anywhere this week that someone hasn't mentioned it. I suspect PH will have the highest percentage of players that play one tournament and do not return.

Such a waste of an incredible schedule. The best advice might be to scale down to what can be handled professionally.

I played two events in 2016 but skipped this year due to all of the negative feedback.


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They have some good floor (shout out to Roz) and good dealers (shout out to Kermit), but the bad dealers and lack of internal communication/cohesion make it so much less than it could be.

My biggest complaints this year:

* Near the end of day 1A of $600 event there are 18 left at like 11 pm. They make us play 6 to a table on 3 tables "in case someone else registers." So having their late reg. open crazy late until midnight or w/e is compounded by a "just in case" mentality that defers to a potential new entrant, not the 18 current entrants.

* Dealer exposes one of my cards (an Ace, would have had AA58)... then next hand deals me one literally on the rail (even though I'm right next to him). I asked dealer to pay attention and he had a bit of an attitude about it.

* Get down to two tables in the private back room. They decide to move us out to the main area, where it's dark and noisy. On top of that, the tables they put us at had a raised rail, almost like a craps table, which made it awkward to look at and protect cards, etc. Before they moved us, several of us expressed that we preferred to stay in the back area, and I didn't hear anyone who agreed/wanted to move to main area.

* When we were down to 3 and then 2 tables, they redrew for tables/seats, but didn't redraw for the game (it was half PLO, half PLO8). They just started with PLO, "because the event started with PLO." Seriously, WTF?

I played in the first iteration of the Goliath series. At that time I was enthused that PH was on it's way to being a good tournament destination. However, initial problems such as lighting, chairs and dealers have not been addressed. Each of the last two years the annoyance factor has gone up and everything else has been stagnant or gone down. I will be going elsewhere.

THREE YEARS? Holy ****, I thought this was some kind of scheduling glitch that put these 2 events together, but apparently they do it on purpose. LOL @ the dumb dancemom going all Helen Lovejoy; do your Little Miss Sunshine bull**** in Oklahoma next year, like you should be doing anyway.

Reading this thread makes me realize how much the average poker player bitches about everything. While constructive criticism is needed to fix some issues most of this is petty bull**** because you probably ran bad at this venue.

I've played multiple tournaments here the last few years, played a few this year including a PLO tournament. The dealers were fine, some obviously better then others. Everyone was working hard, if the make mistakes nicely correct them. The floors were very good from my experience.

Honestly, it makes me happy that I'm not a miserable **** like 90% of the people who ***** about these small issue and I still enjoy playing the game.

Thanks Chris for putting on a big series with a lot of great guarantees.

Where can I find results for these events? Specifically looking for event 90 a $700Nl event.

How many entries did they get today for their "Low Roller" 250k guarantee?

Was going to play the last flight on the 4th but after reading all the comments might pass if its that bad...

First flight had 134 entrants with 17 hitting the 12% ITM level and 10 advancing. 100 so far for flight B, hope you decide to play at Ph today!

Thanks for posting this. I know you've been around for a while so you probably aren't shilling. I planned on playing the 125k plo8 Wednesday for my first time at PH but was getting pretty discouraged reading this thread

My general view is the PH series is pretty good. Chris usually goes to great lengths to address player feedback. However, some things just don't seem to get addressed at all and they lead to player frustration. I'd be interested which you think are constructive complaints and which are just poker player b!tching, as they are wont to do.

I can promise you I'm not shilling. I would bet you will have a good time playing that event, hard to find 125K guarantees on a PLO8 tournament anywhere.

I do everything from restarts to the 2PM Deepstack at the WSOP. Seems like a lot of the incredibly bad dealers from the first 2 weeks got weeded out for the most part [Yeah, still some awful ones but not as populated now]. However, many of us experienced dealers hear the stories all the time about how badly organized and ran PH is. One of the few dealers I know that is really good who works there does only cash and avoids the poorly ran zoo. I have refused numerous offers to go there part time because of its reputation. Sad, since I'm a hardcore workaholic and would love a little extra money but I can't justify killing myself physically and also dealing with management headaches. Hope they can turn it around one day.





I wouldn't sweat it too much. As long as the dealer can competently gives you 4 cards, you may just need additional player involvement to keep it running smoothly. O8 is still one of my weaker games but it can be overwhelming for new dealers, especially if you have more than 2 players flipping over their hands and expect the dealer to be able to instantly read the winners at first glance. Don't be afraid to table captain it a little if you sense the dealer is new. When players showdown their hand, try to emphasize the cards you are using. Hopefully, like the WSOP, PH will try to use their more experienced dealers for these type of tournaments but the worst thing a player can do in this spot is jump down the dealer's throat.





Playing 3 tables of 6 players because of late reg is just incompetent and lazy management. Realistically, considering how late it is in the tournament, forcing players to play shorthanded is completely unnecessary. They should combine the tables to 9-handed [I'm assuming it's a 9 handed tournament at this point] and keep one table with a dealer open in case they need to start it back up due to a late registrant and move players from those two tables to balance it out.

Wow, I came here to comment on one of the worst tournaments I ever played in. I read the last page and see it is a complete pattern.

- Dealers were awful. Friendly, but very very very very slow. Mistakes were common. One all in pot, the floor had to come over and figure the chips. The table members were telling the dealer how to distribute the chips, but she seems clueless. The floor comes over and tries to settle the matter (correctly) and the dealer starts covering the pot stopping the floor ???

-This was a 130 turbo with 15 minute levels. I can recall at least 4 times a dealer stalled the game (I'm sorry guys) to resolve simplistic matters. That is over an entire level wasted due to dealers.

-I made it 14 levels. Our first dealer dealt the first 2 levels. He was very very slow. He admitted to us he was "very new to this". Out of the 13 dealers that dealt to me, I would say that 3 had a clue. Not a single dealer announced the raise size unless you asked. None of the dealers pulled in the pot after a raise. It all accounted for players asking over and over about raises.

-Dark dungeon play. Could not see very well and a gloomy ora.

-The 100 and 500 chips like close to identical. It did not make the early levels easy.

-Never playing a PH event again

Dealers are not suppose to announced the raise size unless asked since it is a visual game. Same with pulling in the pot after a raise. I don't know where you play but that is SOP in most tournaments to just announce raise/reraise.


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Apparently you are as new to tournament poker as the dealers. Dealers aren't supposed to announce bet/raise sizes [Excluding those that are first verbalized by the bettor] until asked by a player during their turn. They are also not supposed to pull in bets until all action is complete during a round of betting unless specifically told to by a player. I'll just assume you are a cash game player or have never played a major tournament series because this is all very standard tournament procedure.

Chris

Had an enjoyable experience in the low roller event. I didn't run into any noticable issue.

Only suggestion I have is communicating the day two's payout percentages, assuming the guaranteed prize pool. Would be very helpful for the day one min cashers. We hand no idea if it was as high as double the day one cash, 1500. Or starting as low as 500, and more based on the prize pool, as was the case

Chris,
Can we look at changing the limit structures for next year? Many venues have this problem and I understand not wanting to make it take forever, however at one point we were a good distance away from the money. Average stack at 3k/6k betting limits was just over 38k, so 6 big bets,i think there was 50 left out of 127.
I see this often in limit tournaments.
We had 30 minute levels and level 1 was 100/200 limits(50/100 blinds) so we start with 75 big bets and at level 17 we are at 6 big bets. I would prefer 40 minute levels and start the limits at 150/300 or 200/400. Starting stacks would be relatively smaller but would allow for longer meaningful levels as an example.

ETA:This was in reference to the Limit O/8 event i played.

My cash in one of the phamous tournaments this year was given to the wrong person on hendonmob. Anyone know how to fix this? Do I have to message TD?

Email me please cgawlik@caesars.com

Chris, the convention being held in the Mezz currently has a temporary wall separating it from the walkway between the convention center/escalators. I would recommend something similar for next year's goliath.

The dealers were pretty bad but the chairs are the nut low! I didn't want to make day two as my back could not take another 12 hours in those chairs!

New, not quite. While not standard or required, pulling in the pot seems to be common practice at tournaments I have played at my home casino. Calling out bet sizing however is pretty standard. Maybe not in LV, but it happens where I live.

Regardless, the dealers were sub par, the lighting sucked, the chairs were bad and the chips were so bad the floor actually announced that players should call out bet sizing to avoid confusion. It did not help. 8/10 people did not do this and just threw out chips. Dealers were frustrated and confused all night. My buddy was also in the tournament and texted me twice saying he was just gonna shove whenever he could open the pot to either build or go home because the vibe was so bad.

Play there if you like it. My preference is to not play there again.

I deal tournaments with WSOP, WPT, and HPT all over the country and none of them want us to pull in the call amount or announce bet sizes unless we're repeating what someone said, correcting an amount, or if someone bets pot in a PL game. Actually in some places we aren't even allowed to pull the call amount into the pot if the player asks us to.

I'm not saying either way is better, just that your local casino seems to be doing it in a non-standard way.

In any case, they want to advertise low rake which means low dealer pay which means trouble finding good dealers. Even if the pay did match what we could get elsewhere they'd still have trouble that time of year, though, so what do I know.

Any place or tournament series that uses WSOP or TDA rules should definitely not be calling out bets or pulling in chips early unless requested by players. I can see smaller casinos that deal small tournaments every night would mostly not have dealers trained for tournament poker or don't care since those type of tournaments are just to get players in for the cash games.



I don't play or deal there because I've heard of the stories of how the place is ran, the lighting, and the dealers. I don't want to work with and around mostly incompetent individuals.