Thanks Stars ur awesome
Dear WATnlos,
We frequently review our policies across all areas of the business including our currency exchange facilities. We, like any business, are subject to foreign exchange charges and do our best to reduce this cost to the bare minimum. We listen to customer feedback and closely monitor those rates and associated costs. For several years, we have applied foreign exchange margin at various times when our customers convert from one currency to another.
In the last few years, we have monitored foreign exchange closely and applied a small margin in a variety of currencies. To mitigate the risk associated with the volatility of certain currency conversions, beginning on 18th December, 2017, this margin will also apply to currency conversions in all gaming activities as well as intra-account transfers (between bankrolls). We are confident that the foreign exchange rate plus margin applied to your selected currency is very competitive with - and in most cases better than -- the exchange rate and margin that is offered by most banks, card issuers, and other payment providers.
Please note that as per our ‘Real Money Transaction Processing and Currency Conversion terms and conditions’, for deposits and withdrawals in most currencies, we will add a special margin to the mid-market exchange rate provided by XE (Source XE). Also, as detailed in our ‘Online Software End User License Agreement’, we charge a margin on currency exchanges effected via the Currency Exchange Facility which we may, at our discretion, waive for some types of transaction.
If you are frequently converting funds in your gaming activities, it may be favourable to consider maintaining your funds in the gaming currency in which you most often play.
For more information please visit the following links:
http://www.pokerstars.eu/poker/real-...xchange-terms/
http://www.pokerstars.eu/poker/room/tos/
If there is anything we can help you with, please do not hesitate to contact us.
StarsAccount
speechless on how much trouble this will cost and money !!!!!!!!!!