Quote:
Originally Posted by vidos46
Any explanation what’s been going on?
Hello,
Winamax was subject to multiple cyberattacks this weekend, which overcharged our servers and forced us to stop the running games.
Some important points:
1/ These malicious acts (called DDoS in computer jargon) are unfortunately common on the Internet and are completely out of our control. These only affect a very small amount of players: the majority of players stay connected and can continue to play as normal. However, in order to keep proceedings fair, and in order for the disconnected players to not be put in an unfavourable position compared to the players who can continue playing, Winamax voluntarily interrupts all tournaments.
2/ Neither the quality of the Winamax servers nor the quality of our cyber security are called into question because of these attacks. They have no impact on the players’ data or funds, which are completely secure.
3/ Players who have been affected by the stoppage will be fully reimbursed according to article 3.2 or our Poker Terms and Conditions. Reimbursement will be automatic: you will not need to take any further action.
Preventing this kind of situation from ever recurring is our technical team’s number 1 priority.
We apologise for the issues caused throughout the weekend, and thank you for your patience and understanding.
Winamax