I can confirm I am the only official Party Rep on 2+2 and I received no contact from you
The comment was likely from a player or possibly a member of the player panel - however, these guys would have no say in the matter of compensation
Which FYI was not offered as far as I am aware of the issue concerning the phased events
Regarding ignored PMS - I can assure you I answer 99% of all messages received unless they are overly abusive



On another note - the comments in the previous post concern me as we have neither Brazilian or Portuguese support
All our agents are based in either Gibraltar or Bulgaria and I can assure you they all speak English
If you care to share your username via PM I will look into the chat history and if it's found to be unsatisfactory I will follow up with customer service management

Thanks

Colette

+1, give some love to non-peak schedule as well

Add some turbos, 6-max, w/e really at :30 now that you have a single buy-in tournament per hour

Any chance of this happening in the near future? Can you at least share this idea with the team

I think 16 level late reg is the sweet spot for the PLO late reg period. 20 was def too long, 12 is def too short. Good job experimenting though, I would have guessed 12 was ideal but I would have been very wrong.

Turbo brawls at 10pm would be great as 6m

I love 12 levels late reg, two hours of reg is def enough.

Hey,

These kind of posts rile me quite a bit.

I am an ambassador, so when there is big changes etc of course I tell people close to me, thats part of my job as an ambassador. I'm not telling Brazilian people, Joao should be/is, I'm not telling Russian people Anatoly should be/is. Anything where you're effected people who are my friends, family, whatever is effected too.

If I help 100 people/month fixing accounts or whatever, this isn't against you, nothing is against anybody, as ambassador I try every day to help whoever I can.

There is the Spanish guys and French guys who have no ambassador and I help them all the time, its nothing to do with who is my friend or isn't my friend, nothing is personal against anybody.

Regarding this tournament, the exact same thing happened a week ago in the 5k (unfortunately) and the ruling was made, the same ruling was made here again.

Think of it in logical terms, lets say you played 15 minutes and you played 40 hands, if your win rate is amongst the best in the world at 10bb/100 and the big blind was 5k, you were supposed to make like 20k chips in this time or whatever. Some people will run over ev, some will run under ev, but the tournament you played never existed and never would exist. I know 100% and feel a lot of sympathy towards anybody who had a big stack and mentally I know it really sucks and it is inexcusable and shouldnt happen again, but logically nobody was ********** over, especially intentionally.

BTW, we have now made the title fight and main event 1 day tournaments again.

All - following player feedback we have reverted recent changes to our weekly highlight tourney - the Title Fight - and this will now run as a one day event on Sundays with a $250K GTD

Starting at 7pm UK / 20:00CET with a $215 buy in Late reg will be open until the end of Level 15
All players are permitted x2 re-entries

Good luck at the tables!

Some turbos for session finishing for Europeans .0:00,1:00 cet is dead for an European.We wont start a regular sturctured MTT at that time but we happily start some turbo.

+1 on some turbos in that 18-21 european timeframe

Hi Pads,

Any idea as to a time frame for when this will be fixed and also the buy-in filters being implemented?

Thanks.

The problem I had with the situation and what made me do the posts are exactly what both of you guys failed to give any type of mention to. Yeah, losing more than half my stack for day 2 sucks and yada yada, but what really bothered me was not receiving any type of notification, and I hope you guys notice that it is an error on your part. Just an email explaining what happened and an apology would go a long way. Having to find out out of the blue just before the session was really annoying.

The other thing that bothered me was that I know some players that were also affected that talked to the chat support and within minutes not only were offered an explanation but also some tickets/cash or whatever. The guy I've talked to didn't really knew much and couldn't/wouldn't transfer me to an english speaking support. I also haven't received any compensation for it and I couldn't care less but would be great if you guys were more consistent with that also.

And WRT to the chat, I talked to a guy in the live support chat in portuguese, are you sure there isn't a support in another languages? I'm pretty sure there is. He did what he could with what he knew. Would be great to have the option of talking to the chat support in english despite living in Brazil tho.

Just want to mention that I do want Party to thrive and do feel as all the points I've mentioned are beneficial for you guys.

why keep changing the morning schedule?,it was great the way it was a few weeks ago..loads of mtts and great structures,and why is there no mtts at 30 past ever bar plo,and still no sign of $11 or $33s..and all morning turbos gone?..so ye have halfed the number of games available just like that..at least add an $11 for every $1.10 mtt and bring back the mtts at 30 past the hr

Just a little feedback...

Hate to say it, but since you guys made the latest changes to the schedule eg: removed a number of the NLHE MTT's and also changed it so that the ones that are running, are only running on the hour mark (instead of every 1/2 hr), I have found myself playing less on PartyPoker and more on other sites where games are running more frequently.

It's not so bad during what you guys consider 'Peak' time because of the amount of games starting on each hour mark but, when it comes to what you guys consider 'off peak' (which I must add actually makes up 1/2 of my 'Peak' time because i'm not in Europe), only running 2 games per hr mark (under $11 buy-in) leaves me wanting for more.

Admittingly, having my filters set to only show NLHE games probably makes a small difference in terms of the games available (i'm aware there are a few PLO games) but having said that, I also have the same filters applied to other poker sites I play at and they all still offer schedules during those times that highlight just how much Partypoker's schedule pales in comparison.

I know there maybe some concerns with regards to having more games available due to getting the player numbers to fill them and overlays on GTD's etc...but, GTD's can be small (you could base each game on being able to get 100 players and set the GTD's according to the buy-in eg: $1.10 / $100gtd, $2.20 / $200gtd, $3.30 / $300gtd etc...) and the reality is that, your never going to see an increase in player numbers if you don't have the games available for players to want to log-in and play in the first place.

You guys have made some good positive changes recently but, IMO, these particular schedule changes feel like a negative step in the wrong direction...

I see Party turned the entire micro schedule into 6-min blind level flip-fests. 8 mins was already pushing it but just about bearable.

Is there anywhere a guy can play good structure <$6 MTTs thats not Stars these days?

If you would have looked a bit further you'd have seen it is actually a prog clock.

So what? 8 > 6

Tournaments paused at the moment. Whats happening?

Late-reg not showing up for many. Cancellation due to overlay coming?

edit: hardly doing that for multiple tournaments?

ugh the contender is running fine so not sure what the issue is.

Mine are back running, they were paused for around 10 minutes

None of mine we're paused or anything - have been playing fine. Isolated issue maybe?

It was the $22 contender

Really? Party pushing hard those guarantees for more than a year and lot of mtts overlaying constantly. Very unlikely they are going to "apply this strategy" on mtts with already reduced gtds

Yea false alarm just a weird technical glitch :P