Hello there

I have tried a number of ways to get in touch I have sent a company form to Playtech its now in its 4th day trying to tell them there is something that needs to be discussed still no reply. 4 th day of trying to speak to someone other than a bot, I did manage to talk to one guy on the Ipoker customer service I told him

how important it was, he gave me alist of things he wanted me to do before he could go any higher, I told him I wanted to speak to someone on the phone fom the company before I hand any details over, I am doing this for security reasons, and that was a big no on his part, again I made it clear that it was in the companys interest that they see this.

I have a video of the replayer, and a picture, and hand number, that you should be interested in.

The only reason I have persisted in this is I read somewhere that people are encouraged to come forward and report things like this to the poker sites, I have not shared this video, or picture. So anyone from Playtech/ Ipoker/ Betfair if this is of interest to you please get in touch