Not sure if it has been covered, but I filed a petition and had heard nothing so I sent an email asking for and update/what's my status etc. Basically, I had already been assigned a different control and petition number and nobody notified me. Logged on with the new numbers and confirmed balance, see what happens. Here's a copy of the email.
Dear Mr. XXXXX:
Thank you for your email. Our records indicate that you filed a new petition through the administration website however; you were previously assigned with login credentials based on data supplied to us by Full Tilt Poker (“FTP). Please use the following login credentials to file your petition at
www.fulltiltpokerclaims.com:
Petition number: XXXXXXXX
Control number: XXXXXXXXX
Once you login, you will have the opportunity to view your account balance, which was supplied to us by FTP. If you agree with the balance provided, you will not be required to submit any supporting documentation.
Regards,
Claims Administrator
Info@FullTiltPokerClaims.com
(866) 250-2640