I attempted a buddy transfer through their homepage. Got the following email:
...
I have received your Money Transfer Request today, However, it
> has not been possible to carry this out for you at this time. This is
> because, I need to temporary close your account in order to remove the
> required amount.
So I shut down the software and attempted again:
...
> Thank you for your email and providing us with the relevant
> documentation to make a transfer to your friends account with Username
> "*****". I can confirm as per your request $1000 has been
> transferred from your account to your friends.
>
> Therefore *****, you will notice that the aforementioned amount has now
> been deducted from your bankroll.
>
> Thank you for your time and cooperation in this matter. I wish you the
> best of luck at the tables.
Ok fine, now lets go play.. trying to login:
"Your account is currently disabled. For further details please check your email or contact our Operations Department at
operations@cassava.net".
Sigh... talked 30 minutes with this stupid support customer agent at 888 (They`re all pretty dumb, I`m sure if any of them show any sign of smartness they are promoted).. he said he had passed it on to his supervisor, still nothing.
Anyone else experienced something like this? This sucks big time