Quote:
Originally Posted by Cassim
Stars has some serious issues at the moment. Not sure if i should start a new thread about this. I played some 500z like 3 days ago and after i left the tables the balance didn't got credited back to the available money in my cashier and was still shown as in play a few hours later. I contacted support about this and they told me I am one of the players that got this issue and their programmers try to fix it. When i logged in today something about my cashier was weird and i realized that money was gone. I contacted support again and they wrote back they still try to fix this and will credit my money back tomorrow. Just thought its worth sharing... if you had similar issues make sure to contact support and make sure you'll get your money back.
If anyone's interested in the Email's i could share them but they are in german.
Same, won $850 or so at 500z, then noticed cashier hadn't updated. Emailed them and received no reply, decided I was losing my mind and got on with life. Today noticed lots of weird cashouts/ purchases that left me with a net of $~800, so still $50 or so short, with an email from them talking about 'stuck funds' (lol what).
Obviously have to wonder if people who don't email them still get their balances checked. I'm scared of giving Amaya any excuse to ban me at this moment in time, so I'd just like to say that I love Amaya and indeed celebrate the day they bought Pokerstars.