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Old 05-12-2012, 07:51 PM   #176
SGT RJ
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Re: What should users do if they don't have their account email?

Quote:
Originally Posted by ncboilerPartDeux View Post
What is definitive proof? I don't know anyone on here in real life.
That's up for TPTB to decide. If another feels comfortable vouching for you, and a mod feels comfortable with that vouch...

It's really early yet, and there's a lot of people who seem to expect this to be resolved immediately. Doesn't seem like that's going to happen.

And in response to the above diatribe, I don't think anyone is blaming the posters. But I LOLed when you said that you change emails for security, but never changed your 2p2 email, even though you make your living on 2p2.

Um...yeah. Not your fault the forums went down. But screaming about how unfair it is that some posters make their livelihood on here but didn't take the basic precaution of ensuring their email address on here was up to date is a little LOL.
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Old 05-12-2012, 07:52 PM   #177
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Re: What should users do if they don't have their account email?

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Originally Posted by SGT RJ View Post
It sounds like the head people are going to get to everyone who has definitive proof of who they are and their 2p2 account name is very likely to get their original account restored, but I think some people need to calm down.

I have no idea how many people are trying to handle this right now, but I'm going to guess that there are hundreds if not thousands of people trying to get their accounts restored, and probably no more than a handful of people trying to help them resolve it.

If you have proof and have sent it in, there's not much else you can do accept wait. I know that sucks, we've all been waiting two weeks for 2p2 to come back up, but another day or two isn't going to kill anyone.
and for some more perspective, there's exactly ONE person answering emails.

i know we have a lot of customers, which is awesome and humbling, but there ain't too many of us "admins".

i have a few ideas about dealing with future verifications and i have no doubt that others will come forward with even better ways to make that happen, but some people will have to wait a few days before we can even look. in the meantime you can make a new account and participate if you like. no restrictions in that area.
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Old 05-12-2012, 07:58 PM   #178
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Re: What should users do if they don't have their account email?

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Originally Posted by caseycjc View Post
Have to ask, why are you using this account if you received your reset info?
A) Why not?
B) This is the userid I originally reported "AOL users aren't getting email" so I figured I should reply from the same place to report "fixed".
C) The shame of admitting from my "real" 2+2 userid that I still use an aol.com userid would be too much to bear.

But the mods can use IP addresses to figure out who I am if they care since I've now rather openly logged on from this userid and my "real" one. But a corollary to (A) above is "who cares?"

Now I shall put my quad kings ID to rest. Sleep well, young prince.
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Old 05-12-2012, 08:01 PM   #179
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Re: What should users do if they don't have their account email? (SEE OP!)

I think the response from 2+2 has been adequate and don't expect things to be resolved overnight. I just really hope that you all will work to (eventually) find a workable solution for us to verify and restore our accounts.
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Old 05-12-2012, 08:03 PM   #180
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Re: What should users do if they don't have their account email?

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Originally Posted by SGT RJ View Post

And in response to the above diatribe, I don't think anyone is blaming the posters. But I LOLed when you said that you change emails for security, but never changed your 2p2 email, even though you make your living on 2p2.
I think you have me confused with someone else. I didn't go on a diatribe about anything. I'm not even sure what you are talking about.

That being said I'm in no real hurry to get my ncboiler sn back. It's all good. However it would be nice to get it back sometime.
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Old 05-12-2012, 08:03 PM   #181
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Re: What should users do if they don't have their account email?

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Originally Posted by Mat Sklansky View Post
and for some more perspective, there's exactly ONE person answering emails.

i know we have a lot of customers, which is awesome and humbling, but there ain't too many of us "admins".

i have a few ideas about dealing with future verifications and i have no doubt that others will come forward with even better ways to make that happen, but some people will have to wait a few days before we can even look. in the meantime you can make a new account and participate if you like. no restrictions in that area.
I appreciate your effort in answering probably a ton of emails, but please read my post above and look at the points. I forgot to mention another problem with asking people to make a new ID - this opens door to people faking others by making new names with numbers and other things to impersonate. It is crucial for people to get their original names back. If people don't remember what email address they used to register, you should be able to simply tell them what that email address is. If they are not owners of such email they can't access it anyway. If people just want subscribed threads moved to a new ID, they should be able to do that.

It seems to me that the real problem here is 2p2 never had enough staff to deal with the back-end side of running a forum(security, software, account issues, etc) and that's why the shutdown lasted so long and people can't get back in their accounts.
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Old 05-12-2012, 08:12 PM   #182
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Re: What should users do if they don't have their account email?

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Originally Posted by ncboilerPartDeux View Post
I think you have me confused with someone else. I didn't go on a diatribe about anything. I'm not even sure what you are talking about.

That being said I'm in no real hurry to get my ncboiler sn back. It's all good. However it would be nice to get it back sometime.
Sorry, was referring to the 66 diatribe.
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Old 05-12-2012, 08:12 PM   #183
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Re: What should users do if they don't have their account email? (SEE OP!)

while i do understand that people want to know what the hell happened, i don't understand how that helps you get your account back any quicker.

this seems like a case for bobo.
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Old 05-12-2012, 08:13 PM   #184
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Re: What should users do if they don't have their account email? (SEE OP!)

i created this account using my last account email (i have the other account activation and greeting email) is it possible to get my other account associated email? or at least erase my last account completely?

it was _Koby_
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Old 05-12-2012, 08:14 PM   #185
Rolando Blackman
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Re: What should users do if they don't have their account email? (SEE OP!)

I am Henry17, can I have my account back?
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Old 05-12-2012, 08:18 PM   #186
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Re: What should users do if they don't have their account email? (SEE OP!)

Start a new one.
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Old 05-12-2012, 08:19 PM   #187
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Re: What should users do if they don't have their account email?

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Originally Posted by SGT RJ View Post
That's up for TPTB to decide. If another feels comfortable vouching for you, and a mod feels comfortable with that vouch...

It's really early yet, and there's a lot of people who seem to expect this to be resolved immediately. Doesn't seem like that's going to happen.

And in response to the above diatribe, I don't think anyone is blaming the posters. But I LOLed when you said that you change emails for security, but never changed your 2p2 email, even though you make your living on 2p2.

Um...yeah. Not your fault the forums went down. But screaming about how unfair it is that some posters make their livelihood on here but didn't take the basic precaution of ensuring their email address on here was up to date is a little LOL.
The fact that a mod would 'LOL' at someone who can't get in their account when this is happening to a huge number of people disgusts me quite frankly. Let me explain to you why some players don't use their current active email for 2p2:

1- we don't get/want any communication from forums outside the forum itself(most most people don't)
2- if you're a winning MS/HS player your priority is to make sure people don't hack into your account on Pokerstars, or your email account, IM, etc etc. Scams are posted almost daily on 2p2 where people's accounts have been hacked. The safest way to make sure this is the case is to not let any randoms know which is your current active email, current active IM, skype, etc.

The fact that 2p2's data was accessed by outsider PROVES THE POINT about not storing whatever information you consider as private on 2p2's server. To a lot of us, our active email address IS part of that private information, because we use that to communicate with Pokerstars etc and make transactions etc. If that email address is made public then scammers could try to hack into the account. But they can't hack into an email address if they didn't know what it was. And email addresses and passwords = the exact breach that's occurred here with 2p2. I bet you through this 2p2 shutdown out of the people who have a lot of money online, those that used a separate set of passwords and email addresses are more relieved than someone who played online as say durrrr123 and registered with 2p2 as durrrr123 with durrrr123@hotmail.com and same password on 2p2 as PS. At least I'm glad that my online accounts are not at risk here, just the 2p2 original account. I personally know people who immediately worried about their online account being hacked on Apr 26 because they used the same email address and password with 2p2.

I should not have to explain this but apparently that was necessary.
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Old 05-12-2012, 08:26 PM   #188
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Re: What should users do if they don't have their account email?

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Originally Posted by 663366a View Post
The fact that a mod would 'LOL' at someone who can't get in their account when this is happening to a huge number of people disgusts me quite frankly. Let me explain to you why some players don't use their current active email for 2p2:
Apparently you just want to rampage and feel all high and mighty.

I wasn't laughing at you or anyone who can't access their primary account. I feel badly for anyone in that spot and hope they can get their account back (even pompous sounding people like you).

I was LOLing at your logic fail, where you blamed 2p2 because:

a) some people rely on 2p2 for their livelihood
b) some of those people change their emails for security purposes.

If you make your living doing something and don't take the simple precaution of making sure your livelihood is as secure as possible, including making sure your accounts you need to access match up with valid email accounts, then you aren't to blame for 2p2s breach, but you are to blame for your own security misstep that is now causing a lag (not necessarily a complete disaster) in getting your primary account back. When you change your accounts for security, you could make a new, completely otherwise unknown email account for your 2p2, which you use for a living, too, right? Or did you just want to start shouting again?

Sorry if that offends you in some way. Continue ranting about how badly 2p2 has treated everyone.
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Old 05-12-2012, 08:29 PM   #189
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Re: What should users do if they don't have their account email? (SEE OP!)

i'm not trying to be disrespectful. i'm perfectly capable of making the same mistakes in this area. But when you say "Let me explain to you why some players don't use their current active email for 2p2" nobody has any issue with that.

They have an issue with you not writing it down somewhere and being able to reference it in a case like this. But as far as getting everything straightened out, please be a little patient. I will do my darnedest to make sure people are reunited with their accounts.

It's going to be a few days.
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Old 05-12-2012, 08:31 PM   #190
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Re: What should users do if they don't have their account email?

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Originally Posted by SGT RJ View Post
Apparently you just want to rampage and feel all high and mighty.

I wasn't laughing at you or anyone who can't access their primary account. I feel badly for anyone in that spot and hope they can get their account back (even pompous sounding people like you).

I was LOLing at your logic fail, where you blamed 2p2 because:

a) some people rely on 2p2 for their livelihood
b) some of those people change their emails for security purposes.

If you make your living doing something and don't take the simple precaution of making sure your livelihood is as secure as possible, including making sure your accounts you need to access match up with valid email accounts, then you aren't to blame for 2p2s breach, but you are to blame for your own security misstep that is now causing a lag (not necessarily a complete disaster) in getting your primary account back. When you change your accounts for security, you could make a new, completely otherwise unknown email account for your 2p2, which you use for a living, too, right? Or did you just want to start shouting again?

Sorry if that offends you in some way. Continue ranting about how badly 2p2 has treated everyone.
i think you're being gratuitously mean, now. seriously.
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Old 05-12-2012, 08:31 PM   #191
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Re: What should users do if they don't have their account email? (SEE OP!)

SGT RJ,

Shouldn't you, as a mod, try to solve people's problems right now instead of putting words in their mouths?

Saying 2p2 should be more transparent about a security breach that affected the livelihood of a lot of people that supported this website/publishing company over a long time is not a 'rant'. I can understand if they want to wait a little longer, all they need to do is say a little more than they have. I have been very respectful towards 2p2 in all my posts in this thread btw.

You sound like someone that blamed people after Black Friday for leaving too much of their net worth on Full Tilt.
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Old 05-12-2012, 08:35 PM   #192
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Re: What should users do if they don't have their account email? (SEE OP!)

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Originally Posted by Mat Sklansky View Post
i'm not trying to be disrespectful. i'm perfectly capable of making the same mistakes in this area. But when you say "Let me explain to you why some players don't use their current active email for 2p2" nobody has any issue with that.

They have an issue with you not writing it down somewhere and being able to reference it in a case like this. But as far as getting everything straightened out, please be a little patient. I will do my darnedest to make sure people are reunited with their accounts.

It's going to be a few days.
Thank you I will be patient.
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Old 05-12-2012, 08:38 PM   #193
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Re: What should users do if they don't have their account email? (SEE OP!)



I apologize if I stepped over on the sarcasm meter.

Again, I didn't intend to laugh at you. I was simply trying to say that people should be patient, and it is a little silly to lay the blame on 2p2s feet for people not knowing their email addresses IF they were using 2p2 for something as important as their livelihood.

As Mat has said, it's going to take time for people to get access if they don't remember their primary account email, but it's very early to be jumping on 2p2 for denying people access when TPTB are working as quickly as possible to help a ton of people.

I guess I'll just shut up now since other than "be patient, I'm sure you will get responded to as quickly as possible" I can't really help.

Sorry if I came off too harshly, 66. I really wasn't laughing at you, but I probably didn't phrase it well.

And I never blamed anyone with money stuck on FTP. I don't blame any of the users who are stuck without access. I just think it's harsh to jump down 2p2s throat when they've been up less than 24 hours and are obviously trying to get to tons of people with only ONE person responding to this specific issue.
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Old 05-12-2012, 08:39 PM   #194
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Re: What should users do if they don't have their account email? (SEE OP!)

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Originally Posted by Mat Sklansky View Post
while i do understand that people want to know what the hell happened, i don't understand how that helps you get your account back any quicker.

this seems like a case for bobo.
The 66 one? Feel free to forward the email over to me if you like.

Oh wait, that was nbajam that emailed you the screenshot. Anyway, LMK what it is you need.
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Old 05-12-2012, 08:40 PM   #195
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Re: What should users do if they don't have their account email? (SEE OP!)

Very important! Can Mets have those 10 posts he was forced to make without his account be added to his official post count?

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Old 05-12-2012, 08:47 PM   #196
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Re: What should users do if they don't have their account email? (SEE OP!)

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Originally Posted by MNtr77 View Post
I think the response from 2+2 has been adequate and don't expect things to be resolved overnight. I just really hope that you all will work to (eventually) find a workable solution for us to verify and restore our accounts.
pretty much agree but lolol at not anticipating this.

ya i think most everyone will get their account back.
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Old 05-12-2012, 08:49 PM   #197
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Re: What should users do if they don't have their account email? (SEE OP!)

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Originally Posted by 663366a View Post
Thank you I will be patient.
Who do you know in the HSNL community that will vouch for you? I'm connected with alot of folks and if we have a mutual acquintance, that's the easiest way for you to get this resolved quickly.

As far as your questions, there's a ton of good reasons for 2p2 to not be transparent at this point, particularly if they are going to be or are already talking to law enforcement. Being quiet is pretty standard procedure in the immediate term with details of a breach.

Anyway, if I can help you out, I'll be happy to.
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Old 05-12-2012, 09:10 PM   #198
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Re: What should users do if they don't have their account email? (SEE OP!)

Hi,

i have not received an email with a new password although i still have access to the email account connected to 2p2.

I do receive all other emails from 2p2. Could someone please send me a new password manually? I guess that i would be able to receive that. (?)

My username is pokerbot_v7.
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Old 05-12-2012, 09:25 PM   #199
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Re: What should users do if they don't have their account email?

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Originally Posted by Bobo Fett View Post
That very well may be something we end up using in some cases, but being a manual process, it's not going to happen overnight if we do this.
Well since I'm the genius that proposed the idea, you could beta test this process with me.

ID:ludacris
you can just associate the email with this account to that account and send password reset form. as far as this account, I never planned on using it ever again, so...
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Old 05-12-2012, 09:38 PM   #200
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Re: This is jman220, please help

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Originally Posted by New York View Post
There is no way I created a gimmick account named New York 6 years ago, and then posted with it once....
I stand corrected:

http://archives1.twoplustwo.com/show...ue#Post6363257

What a weird gimmick account. What was I thinking?
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