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09-13-2012 , 08:27 PM
Quote:
Originally Posted by Alex399
I have already tried this before but it brought up the error message about the formatting being incorrect

Are you sure there are no small changes I need to make to the hand history text taken straight from the "Instant Hand History" dialogue box?

I'll give this a go tomorrow again and see if it's working

Thanks
I am not aware of any. I can't play on stars to test it myself but my tester said he copied it straight from that window and din't have any problems.
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09-20-2012 , 12:02 PM
I press hand history converter, paste my hand, press convert hand history but nothing happens. Close the window and the hand isn't converted or even posted as pasted.

I use HM2... What can be happening?
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09-20-2012 , 12:55 PM
Quote:
Originally Posted by AFC
I press hand history converter, paste my hand, press convert hand history but nothing happens. Close the window and the hand isn't converted or even posted as pasted.

I use HM2... What can be happening?
What site are the hands from that you are trying to convert? How exactly are you copying the hands that you want to convert? Via the Right-Click > Copy menu in HM2? Have you tried to deselect the [x] Store Hands Publicly option when converting?

Please give detailed steps so we can try to duplicate the problem and paste a copy of the original hand here in [code] [/code] tags for us to test with.

Here is a Merge hand from one of my screen names that I had no problem converting.





    Merge, $3 Buy-in (75/150 blinds) No Limit Hold'em Tournament, 8 Players
    Poker Tools Powered By Holdem Manager - The Ultimate Poker Software Suite. View Hand #13966232

    Hero (MP2): 1,500 (10 bb)
    MP3: 7,080 (47.2 bb)
    CO: 4,060 (27.1 bb)
    BTN: 8,645 (57.6 bb)
    SB: 3,456 (23 bb)
    BB: 5,175 (34.5 bb)
    UTG+2: 3,787 (25.2 bb)
    MP1: 3,250 (21.7 bb)

    Preflop: Hero is MP2 with J J
    UTG+2 calls 150, MP1 folds, Hero raises to 1,500 and is all-in, 5 folds, UTG+2 calls 1,350

    Flop: (3,225) K 5 6 (2 players, 1 is all-in)
    Turn: (3,225) 3 (2 players, 1 is all-in)
    River: (3,225) 2 (2 players, 1 is all-in)

    Spoiler:
    Results: 3,225 pot
    Final Board: K 5 6 3 2
    Hero showed J J and won 3,225 (1,725 net)
    UTG+2 showed T T and lost (-1,500 net)



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    09-20-2012 , 01:09 PM
    -Pokerstars

    -right click on the hand -> copy/copy with stats. tried the both ways

    -tried to deselect the "store hands publicly"

    -Detailed steps: HM2 - reports - right click - copy - open thread in 2+2 - convert hand history - ctrl+v - convert hand history - (nothing happens) - close convert window - (nothing happens)

    a) im using Chrome
    b) doesn't work with any hand

    hand sample:
    Code:
    File: HH20120920 Donati #3 - $0.02-$0.05 - USD No Limit Hold'em.txt
    PokerStars Zoom Hand #86455204058:  Hold'em No Limit ($0.02/$0.05) - 2012/09/20 14:38:09 WET [2012/09/20 9:38:09 ET]
    Table 'Donati' 6-max Seat #1 is the button
    Seat 1: kleko91 ($10.78 in chips) 
    Seat 2: marten1710 ($4.66 in chips) 
    Seat 3: FeVeR_03 ($5.71 in chips) 
    Seat 4: HERO ($5.37 in chips) 
    Seat 5: vergez ($4.58 in chips) 
    Seat 6: Inzerei ($6.07 in chips) 
    marten1710: posts small blind $0.02
    FeVeR_03: posts big blind $0.05
    *** HOLE CARDS ***
    Dealt to HERO [Ad Ah]
    HERO: raises $0.15 to $0.20
    vergez: calls $0.20
    Inzerei: folds 
    kleko91: folds 
    marten1710: folds 
    FeVeR_03: calls $0.15
    *** FLOP *** [9h 3c 4s]
    FeVeR_03: checks 
    HERO: bets $0.44
    vergez: folds 
    FeVeR_03: calls $0.44
    *** TURN *** [9h 3c 4s] [7h]
    FeVeR_03: checks 
    NetForever: bets $0.80
    FeVeR_03: raises $1.70 to $2.50
    HERO: raises $2.23 to $4.73 and is all-in
    FeVeR_03: calls $2.23
    *** RIVER *** [9h 3c 4s 7h] [5c]
    *** SHOW DOWN ***
    FeVeR_03: shows [2h 3h] (a pair of Threes)
    HERO: shows [Ad Ah] (a pair of Aces)
    HERO collected $10.51 from pot
    *** SUMMARY ***
    Total pot $10.96 | Rake $0.45 
    Board [9h 3c 4s 7h 5c]
    Seat 1: kleko91 (button) folded before Flop (didn't bet)
    Seat 2: marten1710 (small blind) folded before Flop
    Seat 3: FeVeR_03 (big blind) showed [2h 3h] and lost with a pair of Threes
    Seat 4: HERO showed [Ad Ah] and won ($10.51) with a pair of Aces
    Seat 5: vergez folded on the Flop
    Seat 6: Inzerei folded before Flop (didn't bet)
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    09-20-2012 , 01:17 PM
    one more thing. i use AVG, in case it had anything to do with it
    **** Official Two Plus Two Hand Converter (Powered By Hold'em Manager) **** Quote
    09-20-2012 , 04:38 PM
    This is a known issue specific to Zoom hands that seems to have gotten over-looked because we weren't getting many complaints about it. I will bump the ticket in our system and try to get this resolved ASAP.

    The previously assigned internal ticket # on this issue is HM-5024: TwoPlusTwo (2+2) Hand History Converter: Add Zoom Support

    If you want to be notified when it is fixed please send an email to support@holdemmanager.com and include "Notify Me When HM-5024 Is Resolved" in the subject line and body of the email.
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    09-20-2012 , 04:56 PM
    Quote:
    Originally Posted by AFC
    -Pokerstars

    -right click on the hand -> copy/copy with stats. tried the both ways

    -tried to deselect the "store hands publicly"

    -Detailed steps: HM2 - reports - right click - copy - open thread in 2+2 - convert hand history - ctrl+v - convert hand history - (nothing happens) - close convert window - (nothing happens)

    a) im using Chrome
    b) doesn't work with any hand

    hand sample:
    Code:
    File: HH20120920 Donati #3 - $0.02-$0.05 - USD No Limit Hold'em.txt
    PokerStars Zoom Hand #86455204058:  Hold'em No Limit ($0.02/$0.05) - 2012/09/20 14:38:09 WET [2012/09/20 9:38:09 ET]
    Table 'Donati' 6-max Seat #1 is the button
    Seat 1: kleko91 ($10.78 in chips) 
    Seat 2: marten1710 ($4.66 in chips) 
    Seat 3: FeVeR_03 ($5.71 in chips) 
    Seat 4: HERO ($5.37 in chips) 
    Seat 5: vergez ($4.58 in chips) 
    Seat 6: Inzerei ($6.07 in chips) 
    marten1710: posts small blind $0.02
    FeVeR_03: posts big blind $0.05
    *** HOLE CARDS ***
    Dealt to HERO [Ad Ah]
    HERO: raises $0.15 to $0.20
    vergez: calls $0.20
    Inzerei: folds 
    kleko91: folds 
    marten1710: folds 
    FeVeR_03: calls $0.15
    *** FLOP *** [9h 3c 4s]
    FeVeR_03: checks 
    HERO: bets $0.44
    vergez: folds 
    FeVeR_03: calls $0.44
    *** TURN *** [9h 3c 4s] [7h]
    FeVeR_03: checks 
    NetForever: bets $0.80
    FeVeR_03: raises $1.70 to $2.50
    HERO: raises $2.23 to $4.73 and is all-in
    FeVeR_03: calls $2.23
    *** RIVER *** [9h 3c 4s 7h] [5c]
    *** SHOW DOWN ***
    FeVeR_03: shows [2h 3h] (a pair of Threes)
    HERO: shows [Ad Ah] (a pair of Aces)
    HERO collected $10.51 from pot
    *** SUMMARY ***
    Total pot $10.96 | Rake $0.45 
    Board [9h 3c 4s 7h 5c]
    Seat 1: kleko91 (button) folded before Flop (didn't bet)
    Seat 2: marten1710 (small blind) folded before Flop
    Seat 3: FeVeR_03 (big blind) showed [2h 3h] and lost with a pair of Threes
    Seat 4: HERO showed [Ad Ah] and won ($10.51) with a pair of Aces
    Seat 5: vergez folded on the Flop
    Seat 6: Inzerei folded before Flop (didn't bet)
    Apparently if you delete the word 'zoom' from the hand it will convert. Your hand is failing for me and I assume it is because you manually edited it to remove your hero name. Here is a hand we have attached to our bug ticket for this issue:

    Code:
    PokerStars Zoom Hand #81085133599:  Hold'em No Limit ($0.01/$0.02) - 2012/05/27 11:53:36 ET
    Table 'Hercynia' 6-max
    Seat 1: QQQ7563 ($2.75 in chips) 
    Seat 2: aztricky1337 ($2.03 in chips) 
    Seat 3: randomps ($2 in chips) 
    Seat 4: danielreku ($0.64 in chips) 
    Seat 5: wild-eva1991 ($7.37 in chips) 
    Seat 6: mk_love ($2.18 in chips) 
    aztricky1337: posts small blind $0.01
    randomps: posts big blind $0.02
    *** HOLE CARDS ***
    Dealt to randomps [Jc 6s]
    danielreku: folds 
    wild-eva1991: raises $0.06 to $0.08
    mk_love: folds 
    QQQ7563: folds 
    aztricky1337: folds 
    randomps: folds 
    Uncalled bet ($0.06) returned to wild-eva1991
    wild-eva1991 collected $0.05 from pot
    wild-eva1991: doesn't show hand 
    *** SUMMARY ***
    Total pot $0.05 | Rake $0 
    Seat 1: QQQ7563 folded before Flop (didn't bet)
    Seat 2: aztricky1337 (small blind) folded before Flop
    Seat 3: randomps (big blind) folded before Flop
    Seat 4: danielreku folded before Flop (didn't bet)
    Seat 5: wild-eva1991 collected ($0.05)
    Seat 6: mk_love folded before Flop (didn't bet)
    Removing the 'Zoom ' from the hand makes it work.


      Poker Stars, $0.01/$0.02 No Limit Hold'em Cash, 6 Players
      Poker Tools Powered By Holdem Manager - The Ultimate Poker Software Suite. View Hand #13969102

      CO: $2.75 (137.5 bb)
      SB: $2.03 (101.5 bb)
      Hero (BB): $2 (100 bb)
      UTG: $0.64 (32 bb)
      MP1: $7.37 (368.5 bb)
      MP2: $2.18 (109 bb)

      Preflop: Hero is BB with J 6
      UTG folds, MP1 raises to $0.08, 4 folds

      Spoiler:
      Results: $0.05 pot
      MP1 mucked and won $0.05 ($0.03 net)



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      09-21-2012 , 01:20 PM
      thanks, i love u
      **** Official Two Plus Two Hand Converter (Powered By Hold'em Manager) **** Quote
      09-21-2012 , 02:01 PM
      Quote:
      Originally Posted by AFC
      thanks, i love u
      Problem still not solved... removed zoom, didn't change anything else and still doesn't work ;/
      **** Official Two Plus Two Hand Converter (Powered By Hold'em Manager) **** Quote
      09-21-2012 , 05:56 PM
      Quote:
      Originally Posted by AFC
      Problem still not solved... removed zoom, didn't change anything else and still doesn't work ;/
      Please zip and email the problem hand histories, with a link to this thread and your forum name, to support@holdemmanager.com

      Make sure you send us the original hands from the archive folder. All original hands that are auto-imported get moved to an archive for performance reasons. Your \HM2Archive is in C:\HM2Archive by default, but you may have put it anywhere. The archive should be organized by \Month\DayOfMonth (example: D:\HM2Archive\2009\07\31) or if it was auto-imported with 7283+ it would be in \HM2Archive\SiteName\YYYY\DD\MM.
      **** Official Two Plus Two Hand Converter (Powered By Hold'em Manager) **** Quote
      09-22-2012 , 09:10 AM
        Poker Stars, $0.02/$0.05 No Limit Hold'em Cash, 6 Players
        Poker Tools Powered By Holdem Manager - The Ultimate Poker Software Suite. View Hand #13985482

        BTN: $2.54 (50.8 bb)
        SB: $10.50 (210 bb)
        BB: $5.78 (115.6 bb)
        Hero (UTG): $9.10 (182 bb)
        MP: $10.54 (210.8 bb)
        CO: $1.75 (35 bb)

        Preflop: Hero is UTG with 9 9
        Hero raises to $0.15, 3 folds, SB calls $0.13, BB folds

        Flop: ($0.35) 3 7 T (2 players)
        SB checks, Hero bets $0.25, SB calls $0.25

        Turn: ($0.85) 8 (2 players)
        SB checks, Hero bets $0.60, SB raises to $1.60, Hero calls $1

        River: ($4.05) 2 (2 players)
        SB bets $2.90, Hero calls $2.90

        Spoiler:
        Results: $9.85 pot ($0.41 rake)
        Final Board: 3 7 T 8 2
        SB showed J Q and lost (-$4.90 net)
        Hero showed 9 9 and won $9.44 ($4.54 net)



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        Went to firefox. guess this is a problem with chrome...
        **** Official Two Plus Two Hand Converter (Powered By Hold'em Manager) **** Quote
        09-22-2012 , 11:00 AM
        Quote:
        Originally Posted by AFC
        .....


        Went to firefox. guess this is a problem with chrome...
        My post was using Chrome. The conversion would fail for me if/when I kept forgetting to delete the 'zoom ' text from the hand. I just tested the hand I posted previously with Chrome and it works fine as long as I manually delete the zoom text. I will try to get a developer to look at this sometime soon as it is a lingering annoyance but they are all pretty busy right now trying to get our next HM2 release ready.


          Poker Stars, $0.01/$0.02 No Limit Hold'em Cash, 6 Players
          Poker Tools Powered By Holdem Manager - The Ultimate Poker Software Suite. View Hand #13986102

          CO: $2.75 (137.5 bb)
          SB: $2.03 (101.5 bb)
          Hero (BB): $2 (100 bb)
          UTG: $0.64 (32 bb)
          MP1: $7.37 (368.5 bb)
          MP2: $2.18 (109 bb)

          Preflop: Hero is BB with J 6
          UTG folds, MP1 raises to $0.08, 4 folds

          Spoiler:
          Results: $0.05 pot
          MP1 mucked and won $0.05 ($0.03 net)



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          **** Official Two Plus Two Hand Converter (Powered By Hold'em Manager) **** Quote
          10-03-2012 , 05:04 PM
          Trying to convert a merge PLO hand and failing miserably....any ideas???
          **** Official Two Plus Two Hand Converter (Powered By Hold'em Manager) **** Quote
          10-03-2012 , 07:54 PM
          Quote:
          Originally Posted by jefkve
          Trying to convert a merge PLO hand and failing miserably....any ideas???
          This is a known issue and it has been documented in detail and provided to the developers to resolve. I am not sure why it is taking so long to get this fixed so I will try to bump the ticket on this again.

          The previously assigned internal ticket # on this issue is HM-5333: 2+2 Converter: New Merge hands fail to convert

          If you want to be notified when it is fixed please send an email to support@holdemmanager.com and include "Notify Me When HM-5333 Is Resolved" in the subject line and body of the email.
          **** Official Two Plus Two Hand Converter (Powered By Hold'em Manager) **** Quote
          10-08-2012 , 12:47 PM
          New Merge hands format, and Stars Zoom hands, now properly supported.


            Merge, $0.02/$0.04 No Limit Hold'em Cash, 5 Players
            Poker Tools Powered By Holdem Manager - The Ultimate Poker Software Suite. View Hand #14096851

            Hero (BTN): $4 (100 bb)
            SB: $4.83 (120.8 bb)
            BB: $3.03 (75.8 bb)
            MP: $5.88 (147 bb)
            CO: $4.29 (107.3 bb)

            Preflop: Hero is BTN with A A
            MP raises to $0.10, CO folds, Hero raises to $0.29, 2 folds, MP calls $0.19

            Flop: ($0.64) 5 T K (2 players)
            MP checks, Hero bets $0.42, MP folds

            Spoiler:
            Results: $0.64 pot ($0.03 rake)
            Final Board: 5 T K
            Hero mucked A A and won $0.61 ($0.32 net)
            MP mucked and lost (-$0.29 net)



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              Poker Stars, $0.01/$0.02 No Limit Hold'em Cash, 6 Players
              Poker Tools Powered By Holdem Manager - The Ultimate Poker Software Suite. View Hand #14096841

              BTN: $2.75 (137.5 bb)
              SB: $2.03 (101.5 bb)
              Hero (BB): $2 (100 bb)
              UTG: $0.64 (32 bb)
              MP: $7.37 (368.5 bb)
              CO: $2.18 (109 bb)

              Preflop: Hero is BB with J 6
              UTG folds, MP raises to $0.08, 4 folds

              Spoiler:
              Results: $0.05 pot
              MP mucked and won $0.05 ($0.03 net)



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              01-07-2013 , 06:17 PM
              Hi

              I am having trouble converting hands everytime i paste then press convert a red error message comes up I am using hm2 and google chrome?? It was working fine a few weeks ago but isnt now any help would be much appreciated.

              Thanks
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              01-07-2013 , 08:59 PM
              Quote:
              Originally Posted by dogsonacid11
              Hi

              I am having trouble converting hands everytime i paste then press convert a red error message comes up I am using hm2 and google chrome?? It was working fine a few weeks ago but isnt now any help would be much appreciated.

              Thanks
              Which site/games are you playing? What exactly does the error message say?

              Cake and Stars tourney hands both seem to work fine for me with HM2/Chrome.


                Cake Poker, $2 Buy-in (150/300 blinds, 40 ante) No Limit Hold'em Tournament, 6 Players
                Poker Tools Powered By Holdem Manager - The Ultimate Poker Software Suite. View Hand #15287601

                BTN: 2,189 (7.3 bb)
                SB: 260 (0.9 bb)
                Hero (BB): 4,477 (14.9 bb)
                UTG: 2,385 (8 bb)
                MP: 1,680 (5.6 bb)
                CO: 4,009 (13.4 bb)

                Preflop: Hero is BB with 3 T
                4 folds, SB calls 70 and is all-in

                Flop: (680) 5 7 2 (2 players, 1 is all-in)
                Turn: (680) Q (2 players, 1 is all-in)
                River: (680) 3 (2 players, 1 is all-in)

                Spoiler:
                Results: 680 pot
                Final Board: 5 7 2 Q 3
                SB showed 2 6 and lost (-260 net)
                Hero showed 3 T and won 680 (420 net)



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                  Poker Stars, $3.16 Buy-in (200/400 blinds, 25 ante) No Limit Hold'em Tournament, 4 Players
                  Poker Tools Powered By Holdem Manager - The Ultimate Poker Software Suite. View Hand #15287611

                  BTN: 5,765 (14.4 bb)
                  SB: 6,876 (17.2 bb)
                  Hero (BB): 5,773 (14.4 bb)
                  CO: 8,586 (21.5 bb)

                  Preflop: Hero is BB with 6 A
                  CO raises to 800, 2 folds, Hero calls 400

                  Flop: (1,900) 2 J A (2 players)
                  Hero bets 4,948 and is all-in, CO calls 4,948

                  Turn: (11,796) K (2 players, 1 is all-in)
                  River: (11,796) 9 (2 players, 1 is all-in)

                  Spoiler:
                  Results: 11,796 pot
                  Final Board: 2 J A K 9
                  Hero showed 6 A and lost (-5,773 net)
                  CO showed T A and won 11,796 (6,023 net)



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                  01-07-2013 , 09:02 PM
                  FOZZY!!!!!!
                  **** Official Two Plus Two Hand Converter (Powered By Hold'em Manager) **** Quote
                  01-09-2013 , 04:01 AM
                  I go into the hands section of HEM2, click copy to clipboard. I paste it into the Hand History Converter, it loads for about 2 seconds and then nothing happens.
                  **** Official Two Plus Two Hand Converter (Powered By Hold'em Manager) **** Quote
                  01-09-2013 , 11:38 AM
                  I'm going to move this to About The Forums and see if anyone there can give you technical help. If the HH converter is broken, people there can help more than we can. It might help if you posted the raw HH, maybe? I don't know. If someone there says that is a micro stakes limit issue, I'm sure they'll move it back.

                  Good luck.
                  **** Official Two Plus Two Hand Converter (Powered By Hold'em Manager) **** Quote
                  01-09-2013 , 10:29 PM
                  Does the hand copy? Does it paste into anything else, like notepad?

                  Do you get an error message?

                  Please zip and email the original hand history and tournament summaries (for Stars, FTP, and Pacific) files from c:/hmarchive and/or c:\hm2archive

                  files are zipped by right clicking - send to - compressed folder

                  For multiple files, copy to a folder, then zip them.

                  to support@holdemmanager.com with a link to this post.
                  **** Official Two Plus Two Hand Converter (Powered By Hold'em Manager) **** Quote
                  01-22-2013 , 06:49 PM
                  01-22-2013 , 07:14 PM
                  Quote:
                  Originally Posted by eh777
                  I don't think that it doesn't work for specific posters. It just has a problem with certain hands.
                  The hand from the thread you linked works fine for me as well. However another hand that Mark posted didn't work right away. I had to change the title of the tournament to get it to work:

                  Spoiler:
                    Full Tilt, 3,000/6,000 blinds, 750 ante No Limit Hold'em Tournament, 5 Players
                    Poker Tools Powered By Holdem Manager - The Ultimate Poker Software Suite. View Hand #15648391

                    BB: 19,868 (3.3 bb)
                    Hero (MP): 173,940 (29 bb)
                    CO: 72,524 (12.1 bb)
                    BTN: 110,820 (18.5 bb)
                    SB: 116,348 (19.4 bb)

                    Preflop: Hero is MP with 2 K
                    Hero raises to 13,200, 2 folds, SB calls 10,200, BB calls 7,200

                    Flop: (43,350) 3 4 5 (3 players)
                    SB bets 24,000, BB folds, Hero calls 24,000

                    Turn: (91,350) 6 (2 players)
                    SB bets 78,398 and is all-in, Hero calls 78,398

                    River: (248,146) J (2 players, 1 is all-in)

                    Spoiler:
                    Results: 248,146 pot
                    Final Board: 3 4 5 6 J
                    Hero showed 2 K and lost (-116,348 net)
                    SB showed 7 7 and won 248,146 (131,798 net)



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                    I think the converter has a problem with "$1 + $0.10 Multi-Rush OD" as a tournament title. Maybe Mark just assumed that the converter would not work, because it did not work in the past.
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                    01-22-2013 , 08:16 PM
                    Quote:
                    Originally Posted by jh1711
                    I don't think that it doesn't work for specific posters. It just has a problem with certain hands.
                    The hand from the thread you linked works fine for me as well. However another hand that Mark posted didn't work right away. I had to change the title of the tournament to get it to work:

                    .....

                    I think the converter has a problem with "$1 + $0.10 Multi-Rush OD" as a tournament title. Maybe Mark just assumed that the converter would not work, because it did not work in the past.
                    Thank you for the report and legwork debugging it. I will write up a ticket for the problem with these multi-rush od hands for the developers to look at.

                    HM-6360
                    Two Plus Two Hand Converter: Full Tilt Multi-Rush OD hands don't convert

                    If you want to be notified when it is fixed please send an email to support@holdemmanager.com and include "Notify Me When HM-6360 Is Resolved" in the subject line and body of the email.
                    **** Official Two Plus Two Hand Converter (Powered By Hold'em Manager) **** Quote
                    01-22-2013 , 09:07 PM
                    Quote:
                    Originally Posted by fozzy71
                    Thank you for the report and legwork debugging it. I will write up a ticket for the problem with these multi-rush od hands for the developers to look at.

                    HM-6360
                    Two Plus Two Hand Converter: Full Tilt Multi-Rush OD hands don't convert

                    If you want to be notified when it is fixed please send an email to support@holdemmanager.com and include "Notify Me When HM-6360 Is Resolved" in the subject line and body of the email.
                    Thanks. I clicked a few more buttons, and it seems like the converter doesn't like the word "Rush", for a reason, that I can't comprehend. The primary suspects "$" and "4 spaces" (aka long title) seem to work just fine. In case you can still edit/add to the ticket, I'd appreciate it, if you would include that.
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