PokerStars support are awesome! (The Daleroxxu Code)

Daleroxxu · 07-30-2010, 02:47 AM

I sent an email to stars about a bug and they replied:

Quote:

From: "PokerStars Support" <support@pokerstars.com>
To: dale**********
Subject: Servizio Clienti PokerStars - Problemi di Visualizzazione

Hello Dale,

Thank you for your email <snip>

Kind Regards,

Vincent C
PokerStars Support Team

I noticed the subject was in Italian. Luckily I was able to translate it no problem - it's just english words with a bunch of i's and o's stuck on the end - but thought I'd have some fun with them.

I replied:

Quote:

From: Dale**********
To: PokerStars Support <support@pokerstars.com>

Hi Vincent,

Thanks for your very detailed explanation, it was much appreciated.

It was interesting that you chose to write the subject of the email in
Italian, perhaps showing off your cunning linguistic skills. However it did
upset me a little because it reminded me that I can no longer play against
Italian players on PokerStars.com

I have written you a question in base64. Please feel free to respond in any
language that you chose.

V2hvIGlzIHRoZSBiZXN0IHBva2VyIGJsb2dnZXIgaW4gdGhlIH dvcmxkPw==

regards,
Dale

Translation

Spoiler:

Who is the best poker blogger in the world?

They relpied:

Quote:

From: "PokerStars Support" <support@pokerstars.com>
To: dale**********
Subject: Servizio Clienti PokerStars - The Best Poker Blogger

Hello Dale,

Thank you for your email.

I am sorry that you get a bit upset to receive the subject line of our
previous email in Italian, but this happened due a clerical error.

Vincent has just finished his shift for today, so if you do not mind I will
be more than happy to reply to your query in.... Base64

QWN0dWFsbHksIEkgYW0gbm90IHJlYWxseSBjb25maWRlbnQgdG 8gcmVwbHkgdG8geW91ciBxdWVyeSBiZWNhdXNlIEkgYmVsaWV2 ZSB0aGF0IGV2ZXJ5IHNpbmdsZSBwb2tlciBwbGF5ZXIgd291bG QgaGF2ZSBoaXMgcGVyc29uYWwgb3Bpbmlvbiwgc28gSSBjYW4g c3VnZ2VzdCB5b3UgdG8gcG9zdCB0aGUgc2FtZSBxdWVyeSBvbi Bzb21lIHBva2VyIGJsb2cuIEkgYW0gc3VyZSB0aGF0IHdpdGgg YWxsIHRoZSByZXNwb25zZSB0aGF0IHlvdSB3aWxsIGdldCB5b3 Ugd2lsbCBiZSBhYmxlIHRvIGNvbWUgdXAgd2l0aCB5b3VyIG93 biBpZGVhLgoKSWYgeW91IGxpa2UsIHlvdSBjYW4gdHJ5IHRvIH Bvc3QgeW91ciBxdWVzdGlvbiBvbiBQb2tlclN0YXJzIGJsb2cg YW5kIHNlZSB3aGF0IG90aGVyIGN1c3RvbWVyIHRoaW5rLgoKIC AgaHR0cDovL3d3dy5wb2tlcnN0YXJzYmxvZy5jb20v

I trust this email has answered you query and made you laugh.

If you require further assistance please contact us again.

Regards,

Giuseppe G
P♠kerStars Support Team

Translation

Spoiler:

Actually, I am not really confident to reply to your query because I believe that every single poker player would have his personal opinion, so I can suggest you to post the same query on some poker blog. I am sure that with all the response that you will get you will be able to come up with your own idea.

If you like, you can try to post your question on PokerStars blog and see what other customer think.

http://www.pokerstarsblog.com/

I replied:

Quote:

From: Dale**********
To: PokerStars Support <support@pokerstars.com>

Ciao Giuseppe,

It is daytime here in the UK therefore Dale is fast asleep, so if you do not
mind I will respond to your email, I am Dale's assistant.

However, I am a monkey and my grasp of the English language is unequivocally bad.
For that reason I will reply to your email using the method of flag semaphore.

Best Bananas,
Monkey

Translation

Spoiler:

Sorry but I want to know who is officially the best blogger in the world

They replied:

Quote:

From: "PokerStars Support" <support@pokerstars.com>
To: dale**********
Subject: Servizio Clienti PokerStars - The Best Poker Blogger

Hello Dale and Monkey

,

Thank you for your interesting email.

I am sorry if I am replying after so long time, but I have been off for a
few days.

After a research on internet I have probably found the answer to your query.

As I have already said in my last email, I believe that internet is a source
of many information, some are useful some useless. I have been googleing
and then after a while the answer pop-up to my attention, it was there, on
www.pokerstarsblog.com.

I will give to you the link where read the answer, it is written in the article.

http://www.pokerstarsblog.com/2010/q...ur-071649.html

The follow numbers will help you to read through the lines.... with my own code:

1001 - 299 - 677 - 7 - 718 – 836 – 159 – 636 - 222 - 453 - 1 – 194 - 658 -
59 - 426 - 444 - 836 – 1072 – 453 – 993 – 836 - 428

I trust this email has answered you query and if you require further
assistance please contact us again.

Best Bananas,

Giuseppe G
P♠kerStars Support Team

Translation:

Spoiler:

Q29vbCBzdG9yeSBicm8h

TomfooleryU · 07-30-2010, 02:50 AM

first

epic

dbizzle · 07-30-2010, 02:52 AM

Holy f ****. cant beat starts support

WP sir

Malfunction · 07-30-2010, 02:53 AM

I love the monkey.

Jubes · 07-30-2010, 02:55 AM

Wow, that was really funny and creative. GJ

Xsv Luchey · 07-30-2010, 02:56 AM

Itz ight

SneakyLimper · 07-30-2010, 03:09 AM

lol wp OP

**EvanWilliams** · 07-30-2010, 03:18 AM

someone needs a friend

Daleroxxu · 07-30-2010, 03:26 AM

Quote:

Originally Posted by EvanWilliams

someone needs a friend

reply from my friend

Quote:

Hello Dale,

Thank you for your reply and congratulations on cracking the code so
quickly, I will need to try harder to confuse you in future!

I really appreciate your compliments and thank you for the fun conversation.
It has been good fun to work in another few languages

All of this has
been possible thanks to you and your great inventiveness, so I want to thank
you for making my day different.

I will keep an eye on the blog and keep my decoders on standby!

Hope to assist you again in the future.

I wish you all the best.

Ciao,

Giuseppe G
P♠kerStars Support Team

ShortShorts · 07-30-2010, 03:32 AM

the flag monkey had me laughing.

BurnleyMik · 07-30-2010, 03:44 AM

Quality work dale! Lol. Kudos to stars.

szakee · 07-30-2010, 03:48 AM

yeah, again, because of *******s like you has PS support less time to solve normal issues and problems of normal users.

thank you.

roggo · 07-30-2010, 03:48 AM

Very nice. =)

TeddyKGB45 · 07-30-2010, 03:56 AM

Every thread should be more like this one

CCuster_911 · 07-30-2010, 04:00 AM

insta 5 stars ainec

JustinZee · 07-30-2010, 04:00 AM

haha awesome

LolDonkamentz · 07-30-2010, 04:01 AM

<3

rckyu · 07-30-2010, 04:01 AM

WP

immadeadbird · 07-30-2010, 04:06 AM

haha sick

The Apt Pupil · 07-30-2010, 04:08 AM

posting in historic thread.

IGRINDRAZZFML · 07-30-2010, 04:31 AM

So people like you are the reasons why PokerStars takes long to answer my emails.....

nibnedal · 07-30-2010, 04:43 AM

Quote:

Originally Posted by szakee

yeah, again, because of *******s like you has PS support less time to solve normal issues and problems of normal users.

thank you.

Quote:

Originally Posted by IGRINDRAZZFML

So people like you are the reasons why PokerStars takes long to answer my emails.....

lol @ haters
go away and be boring and egoistic elsewhere

Daleroxxu · 07-30-2010, 04:53 AM

Quote:

Originally Posted by szakee

yeah, again, because of *******s like you has PS support less time to solve normal issues and problems of normal users.

thank you.

Quote:

Originally Posted by IGRINDRAZZFML

So people like you are the reasons why PokerStars takes long to answer my emails.....

50 year old life nits are not welcome in BBV.

Sorry that stars took more than 2 minutes to reply to your email about getting 3-outered on the river in 2 sit n gos in a row.

Bulletproof Monk · 07-30-2010, 05:01 AM

whats amazing here is that this entire exchange took less time than it would take a ftp support person to respond to a single one question email with an otherwise empty inbox =/

DJDiaper · 07-30-2010, 05:01 AM

Brilliant, I love it 5* should be 6