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i think its a bigger mistake than you realize and i believe if anyone else made that kind of mistake, they would be fired.
we're not talking about being buddies here.. we're talking about running a business. i would be embarrassed to employ whoever did this, were i howard.
Actually no. At the one professional and properly-run company I worked for, something very similar happened, and while the employee in question (not me) got a very severe bollocking, no one was fired.
Actually, yes. I told you so..