Quote:
Originally Posted by Colin_Piddle
There is a big difference between ranting on the table every now and then and sending abusive emails to pokerstars staff for over a decade.
Support deals with rants all day, it's part of their job. Rejecting a customer cause of it is just a bad business decision imho.
Also I kinda understanding ranting at dull answers which support often gives. While it's -ev anyway, I read a copy/paste answer like "Have u tried method X? Here is how to:..." with a lot of anger if I wrote exactly "I have already tried method X, here are the details of what I did, awaiting a solution" in the request. Happened to me more than once.
Also "for future issues please attach the logfile" as answer to a bolded "I included the log file in the appendix" felt quite ridiculous.
Granted they always solved my issues when there were some, but since Amaya takeover I feel u need to write 3 mails before anyone actually takes the time to read them instead of copy/pasting a bull**** answer by some buzzword. Under Scheinbergs answers took minutes instead of days and I felt like I was talking to an actual human being instead of a corporate-bull**** bingo bot.
Last edited by LeaksSuck; 09-21-2017 at 02:59 PM.