Quote:
Originally Posted by fissehans
Well, too me these is a bogus thread, cause it all depends on who you are and some one time experiences.
OK, as an example...
I would give huge praise to Callie at Purple Lounge.
She always answers emails promptly and efficiently, usually with 30 mins during normal office hours.
Any player problems have been dealt with as fast as I would expect and she is also available on MSN every day too.
If all affiliate managers operated this way, my job would be a lot easier.
I would praise Purple Lounge as a whole, as I am extremely pleased with the site, but I wanted to single out particularly good service from this individual.
On a negative side.
I recently joined RPM as an affiliate and have sent an email 3 times in the last 10 days to the affiliate support section.
The 3rd effort got a response, but only in as much that it was being passed to somebody else and THAT was only after I PM'd RPMSeth on their sponsored thread.
I'd also like to comment on Mansion Poker but i'll have to wait until one of the FIVE emails i've sent in the last 6 MONTHS ever even get a response!!!