Hi all,
For the past month I've been battling Windows 10 freezes on a new desktop tower. I purchased it refurbished so returning it is not an option. I've tried updating all drivers, removing applications that I don't need, unplugging USB devices, and more. All to no avail.
Below are all Critical, Warning, and Error messages from the EventViewer from yesterday and today. I'm assuming that the freeze occurred on 10/1 around 12:39 pm because the last message before a flurry of messages that come from me hardbooting the system was the following:
Quote:
Error 10/1/2016 12:39:13 PM Microsoft-Windows-CAPI2 513 None "Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.
Help?
Quote:
Level Date and Time Source Event ID Task Category
Error 10/2/2016 7:44:56 PM Application Error 1000 (100) "Faulting application name: pdiSdkHelperx64.exe, version: 2.2.40.12, time stamp: 0x52e00a00
Faulting module name: pdiSdkHelperx64.exe, version: 2.2.40.12, time stamp: 0x52e00a00
Exception code: 0xc0000005
Fault offset: 0x00000000000059f4
Faulting process id: 0x1dfc
Faulting application start time: 0x01d21d0679899f26
Faulting application path: C:\Program Files (x86)\Common Files\Portrait Displays\Drivers\pdiSdkHelperx64.exe
Faulting module path: C:\Program Files (x86)\Common Files\Portrait Displays\Drivers\pdiSdkHelperx64.exe
Report Id: 961bacd1-a8f3-4015-8f20-cc862ba1dd53
Faulting package full name:
Faulting package-relative application ID: "
Error 10/2/2016 7:44:52 PM Application Error 1000 (100) "Faulting application name: igfxext.exe, version: 6.15.10.3682, time stamp: 0x573356e0
Faulting module name: igfxext.exe, version: 6.15.10.3682, time stamp: 0x573356e0
Exception code: 0xc0000005
Fault offset: 0x0000000000009848
Faulting process id: 0x2b6c
Faulting application start time: 0x01d21d06f7ab16d9
Faulting application path: C:\WINDOWS\system32\igfxext.exe
Faulting module path: C:\WINDOWS\system32\igfxext.exe
Report Id: dc563ed5-ad76-4cd5-a501-e8976d8bb35c
Faulting package full name:
Faulting package-relative application ID: "
Warning 10/2/2016 7:43:17 PM Microsoft-Windows-Perflib 2003 None "The configuration information of the performance library ""C:\Windows\System32\perfts.dll"" for the ""TermService"" service does not match the trusted performance library information stored in the registry. The functions in this library will not be treated as trusted."
Warning 10/2/2016 7:43:14 PM HP Active Health 3 None Error running a Casl GET EmbeddedController.AuditLog.JSON command: Exception has been thrown by the target of an invocation.
Warning 10/2/2016 7:41:35 PM ESENT 508 Performance "SettingSyncHost (1144) {5F8F286D-A790-4059-8FEA-D10DF717FCFC}: A request to write to the file ""C:\Users\andre.DESKTOP-1TQC65F\AppData\Local\Microsoft\Windows\SettingSyn c\metastore\meta.edb"" at offset 0 (0x0000000000000000) for 16384 (0x00004000) bytes succeeded, but took an abnormally long time (16 seconds) to be serviced by the OS. This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem."
Error 10/2/2016 7:41:33 PM Application Error 1000 (100) "Faulting application name: igfxext.exe, version: 6.15.10.3682, time stamp: 0x573356e0
Faulting module name: igfxext.exe, version: 6.15.10.3682, time stamp: 0x573356e0
Exception code: 0xc0000005
Fault offset: 0x0000000000009848
Faulting process id: 0x168c
Faulting application start time: 0x01d21d067f9cfcc4
Faulting application path: C:\WINDOWS\system32\igfxext.exe
Faulting module path: C:\WINDOWS\system32\igfxext.exe
Report Id: 3dff2468-6334-478c-8db7-1cc9b68c64ca
Faulting package full name:
Faulting package-relative application ID: "
Error 10/2/2016 7:41:20 PM Application Error 1000 (100) "Faulting application name: PowerDVD14Agent.exe, version: 14.0.1.5418, time stamp: 0x55826aab
Faulting module name: BoomerangLib.dll_unloaded, version: 3.0.0.3818, time stamp: 0x5302d454
Exception code: 0xc0000005
Fault offset: 0x00001000
Faulting process id: 0xad0
Faulting application start time: 0x01d21d066cd3975b
Faulting application path: C:\Program Files (x86)\Cyberlink\PowerDVD14\PowerDVD14Agent.exe
Faulting module path: BoomerangLib.dll
Report Id: 1c91390b-aca7-489c-b523-69117eef9d63
Faulting package full name:
Faulting package-relative application ID: "
Warning 10/2/2016 7:41:18 PM ESENT 508 Performance "SettingSyncHost (1144) {5F8F286D-A790-4059-8FEA-D10DF717FCFC}: A request to write to the file ""C:\Users\andre.DESKTOP-1TQC65F\AppData\Local\Microsoft\Windows\SettingSyn c\metastore\meta.jfm"" at offset 0 (0x0000000000000000) for 8192 (0x00002000) bytes succeeded, but took an abnormally long time (17 seconds) to be serviced by the OS. This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem."
Error 10/2/2016 7:40:13 PM Microsoft-Windows-DistributedCOM 10016 None "The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}
and APPID
{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}
to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool."
Error 10/2/2016 7:40:13 PM Microsoft-Windows-DistributedCOM 10016 None "The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}
and APPID
{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}
to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool."
Error 10/2/2016 7:40:12 PM Microsoft-Windows-DistributedCOM 10016 None "The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{8D8F4F83-3594-4F07-8369-FC3C3CAE4919}
and APPID
{F72671A9-012C-4725-9D2F-2A4D32D65169}
to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool."
Error 10/2/2016 7:39:57 PM Microsoft-Windows-Search 3104 Gatherer "Enumerating user sessions to generate filter pools failed.
Details:
(HRESULT : 0x80040210) (0x80040210)
"
Error 10/2/2016 7:39:57 PM Microsoft-Windows-Search 3104 Gatherer "Enumerating user sessions to generate filter pools failed.
Details:
(HRESULT : 0x80040210) (0x80040210)
"
Error 10/2/2016 7:39:57 PM Microsoft-Windows-Search 3104 Gatherer "Enumerating user sessions to generate filter pools failed.
Details:
(HRESULT : 0x80040210) (0x80040210)
"
Error 10/2/2016 7:39:57 PM Microsoft-Windows-Search 3104 Gatherer "Enumerating user sessions to generate filter pools failed.
Details:
(HRESULT : 0x80040210) (0x80040210)
"
Error 10/2/2016 7:39:57 PM Microsoft-Windows-Search 3104 Gatherer "Enumerating user sessions to generate filter pools failed.
Details:
(HRESULT : 0x80040210) (0x80040210)
"
Error 10/2/2016 7:39:57 PM Microsoft-Windows-Search 3104 Gatherer "Enumerating user sessions to generate filter pools failed.
Details:
(HRESULT : 0x80040210) (0x80040210)
"
Error 10/2/2016 7:39:57 PM Microsoft-Windows-Search 3104 Gatherer "Enumerating user sessions to generate filter pools failed.
Details:
(HRESULT : 0x80040210) (0x80040210)
"
Error 10/2/2016 7:39:57 PM Microsoft-Windows-Search 3104 Gatherer "Enumerating user sessions to generate filter pools failed.
Details:
(HRESULT : 0x80040210) (0x80040210)
"
Error 10/2/2016 7:39:57 PM Microsoft-Windows-Search 3104 Gatherer "Enumerating user sessions to generate filter pools failed.
Details:
(HRESULT : 0x80040210) (0x80040210)
"
Error 10/2/2016 7:39:57 PM Microsoft-Windows-Search 3104 Gatherer "Enumerating user sessions to generate filter pools failed.
Details:
(HRESULT : 0x80040210) (0x80040210)
"
Error 10/2/2016 7:39:57 PM Microsoft-Windows-Search 3104 Gatherer "Enumerating user sessions to generate filter pools failed.
Details:
(HRESULT : 0x80040210) (0x80040210)
"
Error 10/2/2016 7:39:57 PM Microsoft-Windows-Search 3104 Gatherer "Enumerating user sessions to generate filter pools failed.
Details:
(HRESULT : 0x80040210) (0x80040210)
"
Error 10/2/2016 7:39:57 PM Microsoft-Windows-Search 3104 Gatherer "Enumerating user sessions to generate filter pools failed.
Details:
(HRESULT : 0x80040210) (0x80040210)
"
Error 10/2/2016 7:39:57 PM Microsoft-Windows-Search 3104 Gatherer "Enumerating user sessions to generate filter pools failed.
Details:
(HRESULT : 0x80040210) (0x80040210)
"
Error 10/2/2016 7:39:57 PM Microsoft-Windows-Search 3104 Gatherer "Enumerating user sessions to generate filter pools failed.
Details:
(HRESULT : 0x80040210) (0x80040210)
"
Error 10/2/2016 7:39:57 PM Microsoft-Windows-Search 3104 Gatherer "Enumerating user sessions to generate filter pools failed.
Details:
(HRESULT : 0x80040210) (0x80040210)
"
Error 10/2/2016 7:39:57 PM Microsoft-Windows-Search 3104 Gatherer "Enumerating user sessions to generate filter pools failed.
Details:
(HRESULT : 0x80040210) (0x80040210)
"
Error 10/2/2016 7:39:57 PM Microsoft-Windows-Search 3104 Gatherer "Enumerating user sessions to generate filter pools failed.
Details:
(HRESULT : 0x80040210) (0x80040210)
"
Error 10/2/2016 7:39:57 PM Microsoft-Windows-Search 3104 Gatherer "Enumerating user sessions to generate filter pools failed.
Details:
(HRESULT : 0x80040210) (0x80040210)
"
Error 10/2/2016 7:39:57 PM Microsoft-Windows-Search 3104 Gatherer "Enumerating user sessions to generate filter pools failed.
Details:
(HRESULT : 0x80040210) (0x80040210)
"
Warning 10/2/2016 7:39:38 PM Microsoft-Windows-TaskScheduler 414 Task Misconfiguration Task Scheduler service found a misconfiguration in the NT TASK\{5F6010C8-60E5-41f3-BF5B-C3AF5DBE12D4} definition. Additional Data: Error Value: C:\ProgramData\Carbonite\Carbonite Backup\CarboniteUpgrade.exe.
Warning 10/2/2016 7:39:37 PM Microsoft-Windows-TaskScheduler 414 Task Misconfiguration Task Scheduler service found a misconfiguration in the NT TASK\IUM-F1E24CA0-B63E-4F13-A9E3-4ADE3BFF3473 definition. Additional Data: Error Value: C:\Program Files (x86)\Intel\Intel(R) Update Manager\bin\iumsvc.exe.
Error 10/2/2016 7:39:35 PM Microsoft-Windows-Eventlog 1101 Event processing Audit events have been dropped by the transport. 0
Critical 10/2/2016 7:39:13 PM Microsoft-Windows-Kernel-Power 41 (63) The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Error 10/2/2016 7:39:33 PM EventLog 6008 None The previous system shutdown at 2:49:25 PM on 10/1/2016 was unexpected.
Error 10/1/2016 12:39:13 PM Microsoft-Windows-CAPI2 513 None "Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.
System Error:
Access is denied.
."
Warning 10/1/2016 12:30:31 PM Microsoft-Windows-DNS-Client 1014 (1014) Name resolution for the name www.big-boards.com timed out after none of the configured DNS servers responded.
Error 10/1/2016 12:18:42 PM Application Error 1000 (100) "Faulting application name: pdiSdkHelperx64.exe, version: 2.2.40.12, time stamp: 0x52e00a00
Faulting module name: pdiSdkHelperx64.exe, version: 2.2.40.12, time stamp: 0x52e00a00
Exception code: 0xc0000005
Fault offset: 0x00000000000059f4
Faulting process id: 0x1d18
Faulting application start time: 0x01d21bff169d58f9
Faulting application path: C:\Program Files (x86)\Common Files\Portrait Displays\Drivers\pdiSdkHelperx64.exe
Faulting module path: C:\Program Files (x86)\Common Files\Portrait Displays\Drivers\pdiSdkHelperx64.exe
Report Id: 6e28422b-9b3c-4840-81d7-1f5372708edb
Faulting package full name:
Faulting package-relative application ID: "
Error 10/1/2016 12:18:38 PM Application Error 1000 (100) "Faulting application name: igfxext.exe, version: 6.15.10.3682, time stamp: 0x573356e0
Faulting module name: igfxext.exe, version: 6.15.10.3682, time stamp: 0x573356e0
Exception code: 0xc0000005
Fault offset: 0x0000000000009848
Faulting process id: 0x226c
Faulting application start time: 0x01d21bff76bb8aab
Faulting application path: C:\WINDOWS\system32\igfxext.exe
Faulting module path: C:\WINDOWS\system32\igfxext.exe
Report Id: bc966a3f-e142-4405-82dd-bf3dbde838cb
Faulting package full name:
Faulting package-relative application ID: "
Error 10/1/2016 12:17:43 PM Application Error 1000 (100) "Faulting application name: OUTLOOK.EXE, version: 16.0.7167.2060, time stamp: 0x57d38015
Faulting module name: OUTLOOK.EXE, version: 16.0.7167.2060, time stamp: 0x57d38015
Exception code: 0xc0000005
Fault offset: 0x003702a2
Faulting process id: 0x1e4c
Faulting application start time: 0x01d21bff53730fe6
Faulting application path: C:\Program Files (x86)\Microsoft Office\Root\Office16\OUTLOOK.EXE
Faulting module path: C:\Program Files (x86)\Microsoft Office\Root\Office16\OUTLOOK.EXE
Report Id: a0bd1973-5698-4a95-8985-5258179ed13e
Faulting package full name:
Faulting package-relative application ID: "
Error 10/1/2016 12:16:08 PM Application Error 1000 (100) "Faulting application name: igfxext.exe, version: 6.15.10.3682, time stamp: 0x573356e0
Faulting module name: igfxext.exe, version: 6.15.10.3682, time stamp: 0x573356e0
Exception code: 0xc0000005
Fault offset: 0x0000000000009848
Faulting process id: 0x5dc
Faulting application start time: 0x01d21bff1ce28605
Faulting application path: C:\WINDOWS\system32\igfxext.exe
Faulting module path: C:\WINDOWS\system32\igfxext.exe
Report Id: ef8ced49-7202-4845-84e9-08e5d9598f0d
Faulting package full name:
Faulting package-relative application ID: "
Error 10/1/2016 12:16:04 PM Application Error 1000 (100) "Faulting application name: PowerDVD14Agent.exe, version: 14.0.1.5418, time stamp: 0x55826aab
Faulting module name: EvoParser.dll_unloaded, version: 1.2.0.7602, time stamp: 0x551d0eff
Exception code: 0xc0000005
Fault offset: 0x00022fee
Faulting process id: 0x19dc
Faulting application start time: 0x01d21bff0ecba800
Faulting application path: C:\Program Files (x86)\Cyberlink\PowerDVD14\PowerDVD14Agent.exe
Faulting module path: EvoParser.dll
Report Id: e0a88ef7-0b46-4a2e-b865-28b2b50aed7d
Faulting package full name:
Faulting package-relative application ID: "
Error 10/1/2016 12:15:12 PM Microsoft-Windows-DistributedCOM 10016 None "The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}
and APPID
{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}
to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool."
Error 10/1/2016 12:15:12 PM Microsoft-Windows-DistributedCOM 10016 None "The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}
and APPID
{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}
to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool."
Error 10/1/2016 12:15:11 PM Microsoft-Windows-DistributedCOM 10016 None "The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{8D8F4F83-3594-4F07-8369-FC3C3CAE4919}
and APPID
{F72671A9-012C-4725-9D2F-2A4D32D65169}
to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool."
Warning 10/1/2016 12:13:23 PM Microsoft-Windows-TaskScheduler 414 Task Misconfiguration Task Scheduler service found a misconfiguration in the NT TASK\{5F6010C8-60E5-41f3-BF5B-C3AF5DBE12D4} definition. Additional Data: Error Value: C:\ProgramData\Carbonite\Carbonite Backup\CarboniteUpgrade.exe.
Warning 10/1/2016 12:13:23 PM Microsoft-Windows-TaskScheduler 414 Task Misconfiguration Task Scheduler service found a misconfiguration in the NT TASK\IUM-F1E24CA0-B63E-4F13-A9E3-4ADE3BFF3473 definition. Additional Data: Error Value: C:\Program Files (x86)\Intel\Intel(R) Update Manager\bin\iumsvc.exe.
Error 10/1/2016 12:13:22 PM Microsoft-Windows-Eventlog 1101 Event processing Audit events have been dropped by the transport. 0
Critical 10/1/2016 12:13:00 PM Microsoft-Windows-Kernel-Power 41 (63) The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Error 10/1/2016 12:13:20 PM EventLog 6008 None The previous system shutdown at 9:01:40 PM on 9/30/2016 was unexpected.