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using VPN's you can 100% browse websites without anyone knowing who you are.
Not exactly true, the VPN will always know your true ip address because you have to connect to the VPN first in order to connect to the internet. When you connect to a VPN service, the VPN is essentially acting as your ISP.
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So which one is it, do VPN's hide the users identity or no? seems not from what I have read and from how easily poker sites ban users using them.
VPNs do hipe your native ip address from websites you visit. However, my understanding is that there are ways to determine whether or not someone is connecting to the website from a VPN or from a native ip address.
I think it's reasonale for poker sites to ban VPNs, they're trying to prevent collusion. If VPNs are allowed, you could sit in the same room with someone, each connect to the poker site from different ip addresses, then sit down at the same table without the site knowing you're connecting from the same actual ip address. There's still plenty of ways to collude, but the poker sites want to at least not make it so easy.