Two Plus Two Publishing LLC Two Plus Two Publishing LLC
 

Go Back   Two Plus Two Poker Forums > >

Notices

Computer Technical Help Post your questions about computer hardware and software and configuring same here.

Reply
 
Thread Tools Display Modes
Old 02-26-2017, 04:47 PM   #1
HiddenSecrets
newbie
 
Join Date: Jan 2017
Posts: 19
New Graphics Card... Slow Internet...

Hey guys... I finally got some time to make a full write up of the issues I've been having.

For the past couple of months I've been running into some problems with my desktop. Before, I purchased the desktop I was using a HP Pavilion laptop for awhile. Then, decided to run a second monitor HP 2211x with the laptop. Which, worked great for a few months and then started lagging. So, I decided to invest in a more powerful machine a desktop ASUS PowerSpec B728 with an Intel Core i7-6700 Processor 3.40Hz with the HP 2211x monitor. It worked great!

Then, I decided to invest in 2 -24" Samsung LED SD300 Monitors to run them vertically. The lag came back, due to the dual monitor setup? I guess. So, I went for another leap by purchasing an XFX Radeon RX 470 4gb Graphics Card. Which, started off super smooth. Seeing how perfect everything was running, no lag, no stutter, just complete smoothness I couldn't believe my eyes, it was a huge burst of relief of serotonin into my brain hehe, what a feeling. Then, of course I began to witness slow internet!

So, the only issue I'm having is slow internet. The lagging was only occurring, while I was playing. Which, the graphics card worked wonders on the lag issues BUT unfortunately for some odd reason ever since I installed the graphics card, my internet has not been running at it's best.

It's hard to believe I need something else other then the graphics card. The only other thing that comes to mind is a Power Supply, maybe?


If anyone has witnessed this or/and solved the problem. Please, feel free to let me know. It'll be much appreciated.


Desktop Specs:
ASUS PowerSpec B728
Intel Core i7-6700 Processor 3.40GHz
Microsoft Windows 7 Professional 64-bit
16GB DDR4-2133 RAM
480GB Solid State Drive
Intel HD Graphics 530 (uninstalled b/c new graphics card)
ASUS 24x DVDRW Drive
Multi-in-One Memory Card Reader
10/100/1000 Network
802.11ac Wireless

Monitor Specs: (if needed)
Samsung LED SD 300
Game Mode
Magic Upscale
Tilt
MEGA Dynamic Contrast
1920 x 1080

Graphics Card Specs:
XFX Radeon RX 470 4gb
[Ghost 4.0] Thermal Technology
[Zero DB] Auto Load Sensing Fan
[Hard Swap] Interchangeable Fan
DirectX 12 Optimized
FinFET 14
HDR Ready
AMD FreeSync Technology
4th Generation GCN
AMD LiquidVR Technology
AMD Virtual Super Resolution (VSR)
Radeon Software
Vulkan Ready
AMD Crossfire Technology
AMD XConnect Ready
AMD Eyefinity Technology
PCI Express 3.0 Support
OpenGL 4.5 Support
OpenCL Support
Displayport 1.4
HDMI 2.0b


Thanks a lot!

Last edited by HiddenSecrets; 02-26-2017 at 05:12 PM.
HiddenSecrets is offline   Reply With Quote
Old 02-27-2017, 01:51 AM   #2
Noodle Wazlib
just about tolerable
 
Noodle Wazlib's Avatar
 
Join Date: Nov 2015
Location: Gama Ovar
Posts: 10,704
Re: New Graphics Card... Slow Internet...

what were your speed test results before and after the graphics card installation?

how is your computer connected to your router?

for the record, a graphics card should not affect your internet speed in any way unless somehow you messed something up while installing it, which is possible given the perceived level of technical proficiency i'm getting from this and your other thread
Noodle Wazlib is offline   Reply With Quote
Old 02-27-2017, 03:38 AM   #3
sixfour
should be called sevenfour
 
sixfour's Avatar
 
Join Date: Dec 2005
Location: Fire Rod Harrington
Posts: 58,159
Re: New Graphics Card... Slow Internet...

define slow internet. does your speed test actually go down with the GPU rather than without, or is it some weird thing you describe as "lag"
sixfour is offline   Reply With Quote
Old 02-27-2017, 01:31 PM   #4
Baobhan-Sith
Pooh-Bah
 
Baobhan-Sith's Avatar
 
Join Date: Oct 2009
Posts: 4,282
Re: New Graphics Card... Slow Internet...

AFAICT, slow internet connections being somehow related to a GPU are a totally unheard of case. Make sure the card sits properly in its slot, and check the antenna cables for proper connection. Chances are you accidentally unplugged one of them when you built in your Radeon.

Out of curiosity, and assuming this is a representative pic of your PC (source):



What's the white connector on the WiFi card? Or, put otherwise, does the card have a power connector that's not plugged?

Also, since the specs listed contradict the depicted PSU, is it actually a 400W EVGA PSU? FTR, 400W is plenty enough for your hardware setup. Even if it weren't, power shortages inevitably lead to system shutdowns and BSOD's and such, ie. severe errors. 'Just' slow internet connection again has to have different causes.

edit: Just realized, the pic can't be representative, because it clearly shows a HDD. Still curious about the PSU and WiFi card though.

Last edited by Baobhan-Sith; 02-27-2017 at 01:42 PM.
Baobhan-Sith is offline   Reply With Quote
Old 02-27-2017, 02:31 PM   #5
wahoo3
veteran
 
Join Date: Sep 2008
Location: VA
Posts: 2,713
Re: New Graphics Card... Slow Internet...

if those monitors are 1080p, wouldn't the integrated graphics handle this just fine without any video card at all?
wahoo3 is offline   Reply With Quote
Old 02-27-2017, 04:03 PM   #6
Baobhan-Sith
Pooh-Bah
 
Baobhan-Sith's Avatar
 
Join Date: Oct 2009
Posts: 4,282
Re: New Graphics Card... Slow Internet...

Most likely, yes, as I pointed out in the other thread - after he made the purchase. I strongly suspect software/driver issues as the cause for both the former screen lag and his actual bad connection.

BTW just for clarification:
Quote:
... Make sure the WiFi card sits properly in its slot, and check the antenna cables for proper connection. ...
Quoted from my post above.
Baobhan-Sith is offline   Reply With Quote
Old 02-27-2017, 05:14 PM   #7
HiddenSecrets
newbie
 
Join Date: Jan 2017
Posts: 19
Re: New Graphics Card... Slow Internet...

I did a bunch of speed tests today with the dual monitor setup and by just running one. The numbers with the dual monitor setup reached no more then 0.09 Mbps on the download and upload. Then, when I ran just the one monitor it went to it's full potential, 14.2 Mbps download and 21.6 Mbps upload. The internet provider is Verizon using WiFi.

So, at this point I can finally acknowledge it's not the GPU. Which, was everyone's words.

That is the pic of my PC! I'm not so much of a tech head but I pretty sure it is a 400W Evga just by the picture and going into it. And, as for the WiFi card... Is it the white adapter with the bar code on the left?

wahoo3... They are 1080p, I think you're right! I may not even need the graphics card, after all.

Lastly... I even tried uninstalling the WiFi driver and reinstalling it again and nothing happened with that, either.
HiddenSecrets is offline   Reply With Quote
Old 02-27-2017, 07:13 PM   #8
Baobhan-Sith
Pooh-Bah
 
Baobhan-Sith's Avatar
 
Join Date: Oct 2009
Posts: 4,282
Re: New Graphics Card... Slow Internet...

Wait, so that's what happens:

Screen A+B = bad connection
Screen A only = good connection

What if you only run monitor B? If the connection goes bad with only B running, this could be due to a badly shielded cable. Try B with A's cables then to verify. Swap and test both power and signal cable one by one.

Yes, the WiFi card is the other card there is, right below the GPU, the one with the antennas. I mean it has antennas, right? Not just empty plugs on the outside?



FWIW judging by this pic, the white connector doesn't look like a standard molex (ie. power) connector, so missing power is not the issue either with the card, as I suspected.

edit: You have a decent and sufficiently powerful (for your current hardware) PSU then, that's good to know. It's probably way more reliable than the no-name 500W from the spec sheet.

Last edited by Baobhan-Sith; 02-27-2017 at 07:30 PM.
Baobhan-Sith is offline   Reply With Quote
Old 02-27-2017, 08:28 PM   #9
Noodle Wazlib
just about tolerable
 
Noodle Wazlib's Avatar
 
Join Date: Nov 2015
Location: Gama Ovar
Posts: 10,704
Re: New Graphics Card... Slow Internet...

looks like the kind of power connector those old floppies used
Noodle Wazlib is offline   Reply With Quote
Old 02-27-2017, 09:01 PM   #10
HiddenSecrets
newbie
 
Join Date: Jan 2017
Posts: 19
Re: New Graphics Card... Slow Internet...

Correct... So, great news. I swapped the connectors and the other monitor worked as good as the other using the one. So, I need a new adapter?

As for the adapter that works, it's the DVI in the GPU w/ an HDMI end in the monitor. Unfortunately, the GPU only has one DVI spot/1 HDMI/3 Displayports.

Alright, yeah that's it with the antennas. I was actually a bit confused about the spec sheet, figured something was wrong.
HiddenSecrets is offline   Reply With Quote
Old 02-27-2017, 09:47 PM   #11
HiddenSecrets
newbie
 
Join Date: Jan 2017
Posts: 19
Re: New Graphics Card... Slow Internet...

Thought I had it, by plugging the connector a bit more in the GPU but unfortunately it only worked for a short amount of time.

Last edited by HiddenSecrets; 02-27-2017 at 10:04 PM.
HiddenSecrets is offline   Reply With Quote
Old 02-28-2017, 02:40 PM   #12
Baobhan-Sith
Pooh-Bah
 
Baobhan-Sith's Avatar
 
Join Date: Oct 2009
Posts: 4,282
Re: New Graphics Card... Slow Internet...

You got me confused, are you saying you narrowed it down to a monitor cable? If so, you have two options:

1. replace the cable with a properly shielded one (preferred option IYAM)
2. replace the WiFi card

Antenna extension cables could be an option, too, but who knows how well shielded those are.

Last edited by Baobhan-Sith; 02-28-2017 at 02:45 PM.
Baobhan-Sith is offline   Reply With Quote
Old 02-28-2017, 03:00 PM   #13
thunderbolts
veteran
 
thunderbolts's Avatar
 
Join Date: Aug 2008
Posts: 3,409
Re: New Graphics Card... Slow Internet...

I really don't understand this thread. Your GPU is not causing your slow internet.

1. You have been asked at least twice to check that the wi-fi card is securely in its slot. An obvious explanation for the problems would be that you dislodged it when installing the GPU.

2. Is the wi-fi card in the second PCIe 2, as shown in the picture Baobhan-Sith posted, or is it in the slot above that?

3. Is there clearance between the wi-fi card and the Radeon?

4. Can you please post pictures of the relevant parts of your machine? Inside the case, showing the cards, and outside?

5. Separately, can you please report more fully on the permutations of monitors / connections, as was suggested? I'm assuming that you're connecting one via an HDMI/HDMI cable and another via DVI/HDMI. Please test as follows:

A. Monitor A with HDMI/HDMI. Monitor B disconnected.
B. Monitor A with DVI/HDMI. Monitor B disconnected.
C. Monitor B with HDMI/HDMI. Monitor A disconnected.
D. Monitor A with DVI/HDMI. Monitor A disconnected.
E. Both monitors, A with HDMI/HDMI and B with DVI/HDMI.
F. Both monitors, A with DVI/HDMI and B with HDMI/HDMI.

If your DVI/HDMI is an adaptor plus a cable, keep the adaptor on the same cable for all of these permutations, for consistency.

6. Last, presumably the machine isn't being moved at all?
thunderbolts is offline   Reply With Quote
Old 03-07-2017, 02:56 PM   #14
HiddenSecrets
newbie
 
Join Date: Jan 2017
Posts: 19
Re: New Graphics Card... Slow Internet...

Hey guys... Sorry for the delay, ended up going away for the weekend. Before, I left I decided to order the Verizon WiFi Extender, which diagnosed the problem. All in all, for some odd reason my WiFi connection decided to stop working. Thanks for all your help, really appreciate it. And, my apologies if I confused some or even all of you guys.
HiddenSecrets is offline   Reply With Quote

Reply
      

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off


Forum Jump


All times are GMT -4. The time now is 05:29 AM.


Powered by vBulletin®
Copyright ©2000 - 2017, Jelsoft Enterprises Ltd.
Copyright © 2008-2010, Two Plus Two Interactive
 
 
Poker Players - Streaming Live Online