Hi all,

I've recently upgraded my set up to a new laptop and monitor, and now for some reason iPoker force closes itself mid game after 5-30 minutes with no warning or error message.

Having already spoken to their site support who are less than interested given it's an issue on my end I'm hoping someone here can help. The issue is definitely with my new laptop is iPoker continues to work on my phone and old laptop.

Admittedly I'm not the most tech savvy person but I've so far tried the following:

Updating drivers.
Turning off Norton etc for a while.
Uninstalling and reinstalling the client.
Checking software permissions.

Any help would be greatly appreciated.

Thanks.

Might be a graphics issue - sometimes a game will crash randomly if the GPU is overloaded. Maybe try running it with a lower graphics setting, you can do this in Windows just Google running game with lower graphics setting.

Try an older version of the driver:

go to search, control panel, device manager, display adapter, double click on the driver (i think its amd but could be nvidia or intel) and try to roll back to previous driver.

Let us know.

If this does not work for you, drop me a message (because I cant) and I will try to win the 50 reward and fix your problem in one way or another.

Useful diagnostics to check:

- Event viewer, Application logs, search by time and date and try to find situations where it crashed. Alternatively filter by casino.exe to find the exact time and then find the immediate logs.

- in directory "%appdatalocal%/Blabla Poker" there's some useful diagnostic files: "/log/" and "/data/logs" folders have lots of logs although they are hard to read. "/data/debug.log" is easier to read.

Appreciate the replies so far. Unfortunately still no further forward so still open to ideas.

Try this one: https://support.microsoft.com/en-gb/...9-e6f2b48d275e

Much appreciated, unfortunately no dice though.

Had the laptop into a couple of computer geek type services who also appear to be stumped. It's almost as if my graphics card is too new and iPoker just isn't suitably formatted for it. Downgrading the graphics driver w as one of my original plans but given it's only weeks old there's no previous driver update to roll back too so I guess I'm either at the point of trying to return the laptop or having the graphics card replaced with something a bit older, which just seems a bit silly.

What is your laptop and graphics card model?

Apologies for the late reply.

MSI Stealth 16 AI Studio A1VIG

Intel(R) Arc(TM) Graphics

NVIDIA GeForce RTX 4090