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Getting BSOD playing a certain game. Getting BSOD playing a certain game.

09-16-2020 , 04:15 PM
Hello everyone, I'm just really confused by this problem and I'm not sure what to do.

Here's what happens. I'm trying to play Railway Empire on Epic Games. It loads fine. However, when I play the game, a character starts talking, it runs fine for a few sentences and then all of sudden when I'm trying to follow their instructions, the audio will cut out or become weird and distorted for a few seconds and then the game will freeze and the red light on my tower stays bold (the light that lets you know the computer is working.)

Sometimes, it won't let me click out to the other monitor but lately, it has been letting me do that and click to my other monitor, but it won't let me close the game or pull up task manager. After several minutes I get the BSOD.

Here's where it gets stranger, there's been 3 different error message from the BSOD; Kernal_data_inpage_error; DPC_Watchdog_violation; or System_Service_Exception. I usually get one of the 3, most of the time it's System Service Exception. However all 3 relates to access protected data or something, I'm not too familiar with these issues.

I recently installed a new ssd (1 TB XPG Gammix S11 Pro), but unfortunately, I didn't try these games on my old hard drive, but I never had these type of errors before on my old hard drive. I can play LoL, LoR, POE, Total War Troy just fine.

I've tried the following solutions based on my research.

1) Asked for a replacement to the SSD and received it. Still the same errors.

2) MemTest 86 my RAM which passed

3) SFC test, no errors found

4) Chkdsk my SSD for errors none found.

5) Uninstalled and reinstalled the game.

6) Reapplied thermal paste on my CPU.

7)Updated drivers using Driver Booster 7 and updated Windows 10.

I'm not sure what else to do. I don't overclock anything. I'm thinking it might be my sound drivers or IDE drivers, but I've updated all the drivers. I really don't know what else I can do. All the temps seem fine too. Maybe my system doesn't like the game. Any other suggestions is appreciated.

Here's my Hardware specs:

SDD: XPG Gammix S11 Pro 1 TB

CPU: AMD Ryzen 5 1600

GPU: Nvidia Geforce GTX 1060 3GB

MB: ASRock AB350 Pro 4

Let me know if you need more info.
Getting BSOD playing a certain game. Quote
09-16-2020 , 11:36 PM
If you have any overclocks or turbo modes, try turning them off. Some motherboards overclock a bit with default settings (generally running turbo mode on more cores than CPU OEM specs) to win at benchmarks.

If you want to dive deeper, you can analyze the crash dump from the last BSOD. Install Debugging Tools for Windows from Microsoft.com and run WinDBGx64. Copy Memory.dmp (default location is C:\Windows\System32) to your desktop or documents folder (you won't be able to open it in the default location). Open the dmp file in WinDBG and after it opens run "!analyze -v" to analyze the dump file in verbose mode. The end of the spew should show what binary the fault occurred in. If it's a driver file, try updating it or rolling back to the previous version if you're already on the latest one.
Getting BSOD playing a certain game. Quote
09-17-2020 , 10:49 PM
I read the crash log and did a SFC and DISM scan and I still get the error. At this point I'm sure the game has a bug or something and is beyond my ability to fix. Thanks for the help.
Getting BSOD playing a certain game. Quote
09-18-2020 , 02:38 AM
If you start getting crashes in more games, consider replacing your power supply. PSU output can degrade over time/usage without completely failing.
After 5 years or so, my i5 3570k system started crashing in games when I'd launch into the main game and the GPU load went up. Replacing the PSU resolved the issue.
Getting BSOD playing a certain game. Quote
09-20-2020 , 01:15 AM
Ughh, I think I may have fixed the problem. For some reason my MB/CPU had issues with my RAM. I don't know why the game was causing problems, but I moved the RAM sticks to a different slot and I noticed small/slight performance changes after moving them. Crossing my figures that it was a RAM stick issue.
Getting BSOD playing a certain game. Quote

      
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