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07-19-2018 , 11:32 PM

grandmofftarkin

journeyman

Join Date: May 2011 Posts: 389

Building a computer and bought a motherboard off Amazon. Box arrived slightly bent, and when opened there was no protective wrapping or airbag things around the smaller box containing the motherboard. How can I test out the motherboard to make sure it still works fine? I have no other parts yet.

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07-20-2018 , 08:27 PM

codeartisan

centurion

Join Date: Jun 2008 Posts: 181

Quote:

Originally Posted by grandmofftarkin

Honestly, I'd send it back to Amazon and ask for a replacement.

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07-20-2018 , 11:17 PM

grandmofftarkin

journeyman

Join Date: May 2011 Posts: 389

Thanks. To be clear, the amazon box was the slightly bent one. Box containing the original packaging appeared fine.

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07-21-2018 , 08:50 AM

codeartisan

centurion

Join Date: Jun 2008 Posts: 181

Quote:

Originally Posted by grandmofftarkin

Thanks. To be clear, the amazon box was the slightly bent one. Box containing the original packaging appeared fine.

Right, but unless you are willing to build your PC within the 30 return period, test it out and disassemble it to return a faulty MB, it's not unreasonable to return it.

It's probably OK, as the smaller box is also designed for shipping, but it is a risk.

Unless you are a serial returner, Amazon shouldn't have a problem shipping you a replacement. You can always email them first and explain your situation and concerns.

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07-23-2018 , 01:44 AM

Loki

binary duo

Join Date: Nov 2015 Posts: 12,772

i don't think i would be pleased if my new mobo arrived w/o an anti-static bag. Sure makes it seem like it's not new and probably shorted already.

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