Quote:
Originally Posted by CalledDownLight
so I ordered a gift from Amazon and the USPS is saying it was delivered on Monday but it definitely wasn't. The USPS wants me to go through all kinds of hoops to file a complaint for a potential (not even certain or full) refund. Is there any chance Amazon will resend the gift for free and expedite shipping? Its only $25 and I need it by Friday night which cannot happen with the hoops I'd have to go through with the postal service. I really don't care who fronts the bill or whatever, but I need the gift resent and already paid for it so I don't want to have to rebuy it.
I ordered an item from them that never arrived. I talked to them less than 5 minutes, and they resent the item with the instructions, "If you receive the original item, we'd appreciate you sending one of them back."
I did receive the original item, and I did send one of them back. Hopefully they'll keep being so easy to like.