I contacted support and they wrote this:
"We strongly recommend that you follow the instructions listed below:
- uninstall the NetBet Poker software;
- delete the cookie files from your computer (go to the ‘Tools’ section– ‘Internet Options’ – ‘General’ – ‘Temporary Files’, click
‘Delete Cookies’ and finally press ‘OK’);
- restart your computer;
- delete the cookies and the cache in your browser (please use Internet Explorer 9 or higher);
- restart the browser (please use Internet Explorer 9 or higher);
- reinstall the NetBet Poker software with Internet Explorer 9 (or higher) using the link below:
https://poker.netbet.com/en/download
We hope that you found this information useful. In the meantime, we remain entirely at your service.
Kind regards,
Ryan
Customer Support NetBet Poker
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