Hello, I have purchased custom Piosolver preflop trees from fulldecksolutions.com (Mitchell Reid) and was scammed.
Short version:
March 15: Pair $137.5 for custom solutions.
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Being ignored for few weeks.
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April 20: Got an email from Mitchell telling that he changed emails and forgot to send trees. Offered refund or store credit.
I said if he already have trees he can send them to me (didn't want to screw him over in case he really has them), otherwise to provide me a refund.
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Being ignored for 2 weeks.
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May 3: Got "I am sorry" email again with a link to a package with trees and a store credit offer again. Unfortunately the pack is not what I have ordered and just some random solution pack that I don't need. I asked for a refund again.
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Being ignored again for 9 days and counting.
Screenshots of emails since I paid for trees: