"Nix explains forthrightly how his company does this (the presentation can be viewed on YouTube). From every available source, Cambridge Analytica buys up personal data: “What car you drive, what products you purchase in shops, what magazines you read, what clubs you belong to.” Voter and medical records... From a selection of digital signatures there suddenly emerge real individual people with fears, needs, and interests—and home addresses... They have assembled psychograms for all adult US citizens, 220 million people, and have used this data to influence electoral outcomes.
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Trump’s conspicuous contradictions and his oft-criticized habit of staking out multiple positions on a single issue result in a gigantic number of resulting messaging options that creates a huge advantage for a firm like Cambridge Analytica: for every voter, a different message. Mathematician Cathy O’Neil had already observed in August that “Trump is like a machine learning algorithm” that adjusts to public reactions. On the day of the third presidential debate between Trump and Clinton, Trump’s team blasted out 175,000 distinct variations on his arguments, mostly via Facebook. The messages varied mostly in their microscopic details, in order to communicate optimally with their recipients: different titles, colors, subtitles, with different images or videos. The granularity of this message tailoring digs all the way down to tiny target groups, Nix explained to Das Magazin. “We can target specific towns or apartment buildings. Even individual people.”
In the Miami neighborhood of Little Haiti, Cambridge Analytica regaled residents with messages about the failures of the Clinton Foundation after the 2010 earthquake in Haiti, in order to dissuade them from turning out for Clinton. This was one of the goals: to get potential but wavering Clinton voters—skeptical leftists, African-Americans, young women—to stay home. To “suppress” their votes, as one Trump campaign staffer bluntly put it. In these so-called dark posts (paid Facebook ads which appear in the timelines only of users with a particular suitable personality profile), African-Americans, for example, are shown the nineties-era video of Hillary Clinton referring to black youth as “super predators.”
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And the company took even more radical measures: starting in July 2016, a new app was prepared for Trump campaign canvassers with which they could find out the political orientation and personality profile of a particular house’s residents in advance. If the Trump people ring a doorbell, it’s only the doorbell of someone the app has identified as receptive to his messages, and the canvassers can base their line of attack on personality-specific conversation guides also provided by the app. Then they enter a subject’s reactions to certain messaging back into the app, from where this new data flows back to the control rooms of Cambridge Analytica.
The company divided the US population into 32 personality types, and concentrated on only seventeen states. And just as Kosinski had determined that men who like MAC cosmetics on Facebook are probably gay, Cambridge Analytica found that a predeliction for American-produced cars is the best predictor of a possible Trump voter. Among other things, this kind of knowledge can inform Trump himself which messages to use, and where. The decision to focus candidate visits in Michigan and Wisconsin over the final weeks of the campaign was based on this manner of data analysis. The candidate himself became an implementation instrument of the model.
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It is therefore not at all the case, as is so often claimed, that statisticians lost this election because their polls were so faulty. The opposite is true: statisticians won this election. It was just certain statisticians, the ones using the new method. It is a cruel irony of history that Trump, such a detractor of science, won the election thanks to science.
Another big winner in the election was Cambridge Analytica. Steve Bannon, a Cambridge Analytica board member and publisher of the ultra-rightwing online site Breitbart News, was named Trump’s chief strategist. Marion Maréchal-Le Pen, ambitious Front National activist and niece of the presidential candidate, has tweeted that she has accepted the firm’s invitation to collaborate. In an internal company video, there is a live recording of a discussion entitled “Italy.” Alexander Nix confirms that he is in the process of client acquisition, worldwide. They have received inquiries out of Switzerland and Germany.
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The world has been turned upside down. The Brits are leaving the EU; Trump rules America. It all began with one man, who indeed tried to warn of the danger, and who still gets accusatory emails. “No,” says Kosinski quietly, shaking his head, “this is not my fault. I did not build the bomb. I just showed that it was there.”