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Bet365 trying to delay withdrawal Bet365 trying to delay withdrawal

11-26-2016 , 10:09 PM
So over two weeks now I've been fighting with them. They've been pulling all the tricks to delay this thing. For example they filled a form on my account to say that my first name is something completely else than my real first name and then asking why is it different first name on my bank statement than the name on my bet365 account. Also as another example, they told me to make a scanned copy of my bank statement. I did that. But then they said that they don't accept scanned copies, has to be a digital photo. So this is the kind of stuff these "con artists" pull.

I wish I had used me coming out publicly as vigorish against them so maybe they would stop lying to me and proceed with the withdrawal. I guess I can do that still in the future. Also I guess it would help if I threatened to sue them, which I definitely will look into if they delay this thing further. Any other tips in this situation?
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11-27-2016 , 04:24 AM
How much is it? How long has the account been open? Have you been asked to verify previously?
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11-27-2016 , 11:16 AM
Bet365 are the scum of the earth. Good luck. Threatening or even legitimately pursuing legal action may be effective. The other thing you can try is getting the word out. Sports betting forums, their social media accounts...if everyone that they ****ed over hit them up on twitter and facebook, the deadbeat clients that they target would be scared away by the sea of complaints.
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11-27-2016 , 12:25 PM
Quote:
Originally Posted by westswindon
How much is it? How long has the account been open? Have you been asked to verify previously?
It's a big sum. Opened the account this year. I did all the verifications when I opened up my account. I don't wanna be more specific in case there's a lawsuit or something.

But I'm still optimistic. Most likely they're gonna agree to the withdrawal at some point, at least if I threaten to sue.

I will update this thread when this develops and whether they'll give me my money or not.
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11-27-2016 , 10:31 PM
Latest development: Yesterday they said a bank statement of mine was to be reviewed in 24 hours. 24 hours later I contacted them about this and they said it's within 72 hours.

Also I threatened them with suing, but he kept citing some bull**** in their terms and conditions that they can make all the verifications they want until they're satisfied that I am who I am.

Surely it's illegal for them to go on with this bull**** for weeks, soon prolly turning into months. Certainly I will look into suing.

Bull**** website. They're salty that I basically made just one big bet and I won so they're now delaying and I don't know what they'll do.

I mean they literally just added some **** to my account to make it seem that my first name was something completely else and that's why it's taking them more time to review the bank statement. Bunch of "con artists".
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11-27-2016 , 10:53 PM
Do I sue them in my country or some other country? In any case I will have to set up a meeting with a lawyer and it's gonna cost. They'll prolly cave in just when I've spent 4-figs on lawyer fees and stuff. **** this ****.
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11-27-2016 , 10:56 PM
http://www.irishluck.ie/news/bet365-...ters-winnings/

This is exactly my situation. In this case it was months she waited and then she sued. To be honest I will prolly go along with their bull**** for weeks still cos I guess that's somewhat reasonable. Certainly in five or six weeks it's getting excessive.
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11-28-2016 , 12:37 AM
Excuse me for playing devil's advocate here but have you given Bet365 any reason to believe you might be a "splash and dash" fraudster?

By that last term i refer to the rather cliche fraudulent scheme where:

Someone opens up a betting account and deposits money via credit card. He/she bets large amounts on remote outcomes (say, ten legged parlays) and:
a) if the bet wins, takes the money
b) if the bet loses, claims that the account was set up and the funds deposited without his/her knowledge thereby prompting a (bank enforced) refund.


Have you, for instance, engaged in large scale long-shot parlays? How long have you had this account? Is this your first deposit?
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11-28-2016 , 01:45 AM
Quote:
Originally Posted by Inzaghi
Excuse me for playing devil's advocate here but have you given Bet365 any reason to believe you might be a "splash and dash" fraudster?

By that last term i refer to the rather cliche fraudulent scheme where:

Someone opens up a betting account and deposits money via credit card. He/she bets large amounts on remote outcomes (say, ten legged parlays) and:
a) if the bet wins, takes the money
b) if the bet loses, claims that the account was set up and the funds deposited without his/her knowledge thereby prompting a (bank enforced) refund.


Have you, for instance, engaged in large scale long-shot parlays? How long have you had this account? Is this your first deposit?
Disregard this ******.
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11-28-2016 , 04:00 AM
^ This stuff does happen. See:

http://www.sportsbookreview.com/foru...b-parlays.html

Stick to the World War 2 jerk-off old chap.
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11-28-2016 , 01:59 PM
What Inzaghi accuses me of being, I am not. And to my understanding if it was such a case, Bet365 wouldn't have to pay a dime if it was losing bets. So this is just about Bet365 being a shady company whose support keeps lying in a scheme to try to delay the withdrawal.
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11-29-2016 , 03:56 AM
Our of curiosity at what sort of balance do the issues start? I have a mid 4 fig balance there (somehow haven't been banned after running up a couple hundred deposit) and while I figure it's no big deal until you start getting into reasonable 5 figures might as well see if anyone's had issues for smaller amounts. I verified my account when I made it and have had it something like 6 months.
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11-29-2016 , 04:33 AM
Swoop I have had a 365 for years and am positive I am in profit.
Have run small deposits into a 3/4K and withdrew no problems - I make such a varied range of bets I don't think I look like I am exploiting 1 particular market.
I don't leave money in any accounts, I deposit as I bet and withdraw every Monday.
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11-29-2016 , 06:23 AM
Good to know. I have no plans to ever let my balance get to 10k+ there but I can still wind up all in on a UFC card or an NFL sunday if I take a bunch of spots. I've also been mixing up markets (aus basketball/mma/nfl mostly) just a bit surprised as i've been banned from a few aussie books for not being a complete ****** and i'd always heard that bet365 is quick to ban but that hasn't been my experience

Overall my experience has been positive with them so far, will report back whenever I make my first withdrawal
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11-29-2016 , 12:22 PM
cant wait dude
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11-29-2016 , 01:46 PM
Yeah it's a 5-fig amount they're holding atm.
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11-29-2016 , 03:34 PM
Quote:
Originally Posted by raheem
What Inzaghi accuses me of being, I am not. And to my understanding if it was such a case, Bet365 wouldn't have to pay a dime if it was losing bets. So this is just about Bet365 being a shady company whose support keeps lying in a scheme to try to delay the withdrawal.
I didn't accuse you of anything. I asked if your conduct gives weight to the theory that you're a fraudster. How many deposits have you made on this account? And how did your balance balloon to what it is now?

Quote:
Originally Posted by SwoopAE
Our of curiosity at what sort of balance do the issues start? I have a mid 4 fig balance there (somehow haven't been banned after running up a couple hundred deposit) and while I figure it's no big deal until you start getting into reasonable 5 figures might as well see if anyone's had issues for smaller amounts. I verified my account when I made it and have had it something like 6 months.
I'm in exactly the same spot with 365. Likewise I'm doing my utmost to avoid the giant eye. I haven't run into any issues as of yet but shall start a thread if I do.

Quote:
Originally Posted by westswindon
Swoop I have had a 365 for years and am positive I am in profit.
Have run small deposits into a 3/4K and withdrew no problems - I make such a varied range of bets I don't think I look like I am exploiting 1 particular market.
I don't leave money in any accounts, I deposit as I bet and withdraw every Monday.
I'm really surprised to hear this. Surely regular withdrawals are a sure way to piss them off?

They don't want to fork out transaction fees on a weekly basis, least of all for unprofitable customers. Which begs the question: are you quite sure you're in the black with them?
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11-29-2016 , 10:10 PM
The latest delay is that it took them 24 hours to receive the document I sent.

Can't believe how scummy these people are.

Also they changed their story in terms of saying they were gonna contact me about the document, but now the support advised me to contact them. I mean I guess they might still contact me, but I doubt it.

Also he kept saying like "I can't give you more info at this time." It's like they're prepared to go to the court, smh.

All I want is to get my money and be done with this ****.

Last edited by raheem; 11-29-2016 at 10:24 PM.
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11-29-2016 , 10:35 PM
And I said before that I might wait five or six weeks, but likely I'll sue them sooner. Sucks cos they might be surveilling this thread.

The argument they have is to make sure to verify who I am, as slowly as possible. Like okay, bank statement, fine. But after this idk what they'll cook up. They've prolly invested my money and they're delaying cos they want the interest or something.
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11-29-2016 , 10:38 PM
Basically I caught them lying again cos I verified that they had received the document when I sent it. So they bought the 24 hours, but fraudulently. I mean Inzaghi talks about fraud - only party that's possibly involved in anything like that is Bet365. But I guess 'fraud' might be a bit harsh, so I'll just say "con artists", in quotation marks.
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11-29-2016 , 10:48 PM
I see they've been fined 2.75M for offering "free bets" that were not so free after all, just this year. Interesting.
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11-30-2016 , 12:21 AM
You've said an awful lot in your last few posts without really saying anything. If you simply stick to the facts we might be better placed to help you.

So when you say:

Quote:
Originally Posted by raheem
The argument they have is to make sure to verify who I am, as slowly as possible."
Rather than say they're "slow", you need to state what they did. In other words, you submitted the documentation (in this case, bank statement) to them via chat (email?). And their response, as per your first post, was:

"We don't accept scanned copies, we need a digital copy."

And then, presumably, you sent new documentation in line with their (rather eat ass) requirements. And they told you:

"It will take us 24 (later reviewed to 72) hours to verify the document you sent"

And this is presumably where we're at now?

Quote:
Originally Posted by raheem
Can't believe how scummy these people are.
"Scummy" is open to interpretation and unsubstantial. Again, what is it that they did? Reading past the airy babble and into the substance of your posts, you say that this issue has been ongoing for 2 weeks. Other than the above outlined exchange, what other exchanges have you had over this period that lead you to believe Bet365 are acting contrary to standard verification policy?

You do state that:

Quote:
Originally Posted by raheem
Also he kept saying like "I can't give you more info at this time."
This possibly means that they're investigating your identification and the nature of your deposit. I can understand why, given:

Quote:
Originally Posted by raheem
I basically made just one big bet and I won so they're now delaying.....
With this in mind, you need to give them a reasonable amount of time to conduct their investigation. If you have nothing to hide then this shouldn't be a problem. Follow any requests of evidence they might put to you and stick with them. If they don't get back to you within, say, two weeks give them a buzz to ensure your case hasn't been tossed into the back-burner. If no resolution is found within a reasonable time-frame you can start thinking about suing but only as a last resort.
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11-30-2016 , 01:51 AM
Quote:
Originally Posted by Inzaghi
Rather than say they're "slow", you need to state what they did. In other words, you submitted the documentation (in this case, bank statement) to them via chat (email?). And their response, as per your first post, was:

"We don't accept scanned copies, we need a digital copy."

And then, presumably, you sent new documentation in line with their (rather eat ass) requirements. And they told you:

"It will take us 24 (later reviewed to 72) hours to verify the document you sent"
They told me that a scanned copy was fine. So I sent a scanned copy. Then they said they don't accept scanned copies. **** off, you just want to misunderstand what I'm saying.

Once I pointed out this hypocrisy, all of a sudden they said that scanned copy is fine after all. So now we're at 75 hours and they still haven't reviewed the document. Go spam someone else's thread you lying piece of ****.
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11-30-2016 , 02:04 AM
Only reason I can think of why Inzaghi would go as far as lying to defend Bet365 is if he works for them.
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11-30-2016 , 02:06 AM
you'd be surprised that bookmakers pull worse stuff than this OP. perhaps you have the same name as someone else who has an acc with them, or it's just a complete misunderstanding? you'll get your money back man. don't worry.
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