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***Official IPOKER/ONGAME/MPN/PARTY/MERGE/REVOLUTION Regulars Thread**** ***Official IPOKER/ONGAME/MPN/PARTY/MERGE/REVOLUTION Regulars Thread****

02-08-2013 , 12:12 PM
Quote:
Originally Posted by coon74
Auto top up is of little use to iPoker micro players anyway because of the currency conversion rape (still not fixed ). (I'm not defending Ongame, which is dying anyway.)

Also, lol @ napsus hoping to become our saviour by persuading them to fix bugs that have been there for years.
Wait wait, this is mentioned at the beginning of that thread but not elaborated upon... Are you saying that if I were to play on an ipoker skin with an account balance in euros, I would be charged a currency conversion fee everytime I sit down on a USD table....? Are there details somewhere?
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02-08-2013 , 12:27 PM
^that is not the case. No currency conversion fee on ipoker.

If there is, I was lied to and would be very mad.

Not sure what c00n was talking about. Seems he was talking about ongame but mistakenly wrote ipoker?
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02-08-2013 , 12:52 PM
Googled and found it:

http://forumserver.twoplustwo.com/28...layers-883575/

Soooooooo it doesnt seem like it would have that huge of an impact..... 17$ loss after 22,000 hands of play. Ofc extra rake is never great.

Hm.

****, annoying. I was just about to deposit but ldo my account is in Eur.
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02-08-2013 , 03:38 PM
kelnel,
iPoker has been running a genius office space scheme in currency conversions for years now. Doesn't really make any difference to players at least above nanostakes, but tells a lot about how these sites are ran.

Also napsus, you're being naive if you think playtech, ipoker or any major skins don't know about all those issues. Obviously that's just their standard bs answers to anybody complaining. Although I admit it doesn't take much of an effort to complain about them and if many enough did it, maybe they actually did something else than swept those issues under a rug. But I really don't understand where/how you got the impression that they're taking those things seriously. That reply is just "lol k whatever" worded slightly more politely.

I found a picture of support rep you were talking with:

Last edited by chinz; 02-08-2013 at 03:50 PM.
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02-08-2013 , 05:28 PM
Yeah, I was talking about rounding in favour of iPoker that isn't compensated for (so up to 0.01 currency unit is lost on every top-up), not explicit fees, forgot to link to the 2+2 thread as I thought most iPoker regs are aware of the issue already.

As far as support goes, chinz nailed it E.g. the notes issue was reported to them at least 31 month ago, to no avail
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02-08-2013 , 06:30 PM
Just came on here to post something like "IPOKER SUCKS" as I'm really quite astonished in my first month how bad it is.

But you guys already beat me to it. I got a $2,000 stupid welcome bonus to clear though. Might not bother.

Last edited by Maffff; 02-08-2013 at 06:36 PM.
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02-08-2013 , 06:40 PM
So how many of us are playing on ipoker now then? We should all get together and have a party. If any of you play PLO20 or 50 I've no doubt played you guys. I think you probably play higher though.

pm yours ill pm mine if you don't know it already
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02-08-2013 , 08:28 PM
Quote:
Originally Posted by chinz
Although I admit it doesn't take much of an effort to complain about them and if many enough did it, maybe they actually did something else than swept those issues under a rug. But I really don't understand where/how you got the impression that they're taking those things seriously. That reply is just "lol k whatever" worded slightly more politely.
[/IMG]
I spoke to them 10 different times, them asking for screenshots, for me to record a video of the problem and to describe them in great detail....and when I forgot to contact them, they reminded me always to following day.

It's pretty sad that you guys underestimate the value of constructive feedback and therefore not do it.
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02-10-2013 , 12:47 AM
Concerning iPoker software's sitout bug, I have noticed that having auto top-up active unchecks the "sitout next bb" box every time when it reloads your stack.
I guess it "makes sense" from software POV (at least for iPoker) that if you go broke in a hand and have auto top-up enabled, it unchecks the sitout buttons so that you get to play the next hand.

You can circumvent this by manually reloading and unchecking the "auto top-up is enabled for this table" box, but at the start of the next hand you need to make sure the "sit out next bb" box is again checked.
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02-10-2013 , 12:41 PM
Quote:
Originally Posted by napsus
I spoke to them 10 different times, them asking for screenshots, for me to record a video of the problem and to describe them in great detail....and when I forgot to contact them, they reminded me always to following day.

It's pretty sad that you guys underestimate the value of constructive feedback and therefore not do it.
Because I sent a review of the same problems at 770 and they did crapall. FWIW 770 management seem pretty dumb.

Can anyone get an ongame rep here so we can talk about the HU lobby and autorebuy situation?
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02-11-2013 , 09:08 AM
Anyone having login problems at Ladbrokes (MPN)? I can't get into StanJames either, both stuck 'checking versions' initial loader.
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02-11-2013 , 12:53 PM
Quote:
Originally Posted by napsus
I spoke to them 10 different times, them asking for screenshots, for me to record a video of the problem and to describe them in great detail....and when I forgot to contact them, they reminded me always to following day.
If WHs support handles it so well, great. But fixing those things is still up to Playtech, sure bigger companies like WH can put a little more pressure to get issues fixed than some random small skins, but still they can't really do anything themself. There's 0% chance Playtech doesn't know about those issues, as they happen to anyone and has been around for years.

As I said before I think it's good that customers complain about those things, it gives poker rooms more incentive to pressure Playtech into fixing those. I really appreciate that you took the time to write that email and I think more players should. The only difference is that I'm just not optimistic that single customers (you) writing about those things seriously got them working to get it fixed.

I wouldn't really trust Playtech much as a company anyway, do some googling and you'll find pretty interesting/shady stuff. (one short summary in finnish)

Quote:
It's pretty sad that you guys underestimate the value of constructive feedback and therefore not do it.
It comes from experience, reporting bugs/annoyances to support in past and still seeing the same **** after years. Also they are (at least should be) monitoring 2+2/forums enough to have heard most of those issues dozens of times over the years even if no one reported them.

Of the issues listed itt recently I've complained at least about old tables opening when logging in and sitout next bb not working properly.

Last edited by chinz; 02-11-2013 at 01:05 PM.
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02-12-2013 , 02:00 AM
Yea I have no idea of the connetion between WH and Playtech, but WH support has been on my ass everyday since I sent the email I posted here. Like 2-3 emails per day on avg asking specific details, now the asked to produce a vid of the bb sitout problem since they cant reproduce the error. So let's see what happens.

haha lol at RAY, they really are clueless.
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02-12-2013 , 03:24 AM
->

Quote:
Hi Johannes,

This is William, VIP Host at William Hill Poker.

I'm sending you this email about your raised concern on "Sit out next blind feature".

Our Specialist have identified waht causing the concern and they assured us that they are working on a fix for this issue, which we hope would be implemented soon as possible.

We sincerely apologise for the inconvenience caused regarding the ongoing issues.

Any issues you may encounter, please don't hesitate to let us know about it, so we can coordinate it with our suppliers.

Thank you for your continued support.

Have a great day ahead!

Kind regards,

William
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02-12-2013 , 06:08 AM
....and they immediately separated PLO and PLO hi/lo on their client based on the feedback.

Quote:
Hello Johannes,

This is Albert, VIP Host in William Hill Poker.

I hope you are well. This email is in relation to your suggestion to add separate tabs for Omaha Hi - Low tables.

I am pleased to inform you that we have considered that to be quite a useful addition and have now implemented this in the poker software.

We do value our players' feedback. If you have any more suggestions, Johannes, feel free to let us know about them.

Once again, thank you very much for the excellent suggestion. We look forward to hearing from you again.

Kind regards,
VIP Host Albert
William Hill On-line
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02-12-2013 , 06:29 AM
That's awesome man.

Think I might suggest the same to Winner.

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02-12-2013 , 08:30 AM
now i asked them to reduce rake to become more competitive in plo world

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02-12-2013 , 10:19 AM
Napsus, you do some really good work. SSPLO is lucky to have you. Actually iPoker is lucky to have you too lol
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02-12-2013 , 11:52 AM
great stuff napsus!
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02-12-2013 , 03:44 PM
Wtf wtf. I have noticed this once or twice but this time I'm 100% sure I did not accidentally click fold to any bet.

I'm emailing them to see what they say (and I'll add if villain had Ace flush to transfer my AI to him!) Only pennies anyway at the moment thank god. Anyone else had this?

    IPoker, $0.10/$0.20 Pot Limit Omaha Cash, 2 Players
    Poker Tools Powered By Holdem Manager - The Ultimate Poker Software Suite. View Hand #16012251

    SB: $11.90 (59.5 bb)
    Hero (BB): $20 (100 bb)

    Preflop: Hero is BB with K K 7 3
    SB raises to $0.60, Hero raises to $1.80, SB calls $1.20

    Flop: ($3.60) 9 T 5 (2 players)
    Hero bets $0.80, SB raises to $1.60, Hero calls $0.80

    Turn: ($6.80) 4 (2 players)
    Hero checks, SB bets $3.40, Hero folds

    Results: $6.80 pot ($0.34 rake)
    Final Board: 9 T 5 4
    SB mucked and won $6.46 ($3.06 net)
    Hero mucked K K 7 3 and lost (-$3.40 net)



    Get the Flash Player to use the Hold'em Manager Replayer.
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    02-12-2013 , 03:48 PM
    This has happened to me a few times. Also happened to a mate of mine when I was sweating him.
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    02-13-2013 , 01:25 PM
    Have anyone won any money other than 1 $'s or 10 $'s from Partys World Domination?
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    02-13-2013 , 03:09 PM
    Since I never seem to play MTTs anyway and already starting to drop out of (even 100k vpp) SN pace I'm considering going back to smaller networks.

    Probably playing most of my volume on iPoker, but not sure about the 2nd one. How much Ongame volume dropped after bwin left, would MPN be better option?

    I'd like to only play on 2 different clients, but idk if that's even possible atm with my typical schedule (I like to play european morning times a lot). Maybe I should just go all 3.
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    02-13-2013 , 04:44 PM
    I don't know 100% sure what stakes you play, but I assume plo50 and plo100. Ongame has enough traffic on those stakes for you to pick 6 good tables most of the times and if you want to play every table then 12. Rb sucks obv, but software is in my opinion better than Ipokers and MPN doesn't have enough traffic.

    Ongames traffic have dropped surprisingly little.

    Last edited by SlimyF; 02-13-2013 at 04:46 PM. Reason: partys an option but if its your 2nd net you have to play basicly with no rb
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    02-13-2013 , 07:07 PM
    Quote:
    Originally Posted by SlimyF
    software is in my opinion better than Ipokers
    By an absolute billion zillion miles.
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