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Old 05-29-2017, 03:36 PM   #101
isinkboats
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re: PokerGO Subscription Service (please ** No Spoilers **)

How to turn off auto-renew?

"You may turn off auto-renew at any time by calling the customer support center Monday through Friday 7am-7pm PST and Saturday 7am-12pm PST at 866-4-POKERGO."



I've also bought a $10 subscription via credit card since paypal was not working.So I tried reaching them by phone from europe, and it's fine,an american dude answered.So in case i decide to cancel i'll just have to call again.
It's a pitty they don't have a doomsday button at their site to "turn-off" auto-renew, but that's okeish.
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Old 05-29-2017, 03:48 PM   #102
parisron
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re: PokerGO Subscription Service (please ** No Spoilers **)

I just called them. They confirmed that some models of fire stick it won't work on, maybe older ones, I guess that is what I have.

So its easy to get someone on the phone for questions or cancel.
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Old 05-29-2017, 04:29 PM   #103
Dream Crusher
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re: PokerGO Subscription Service (please ** No Spoilers **)

Quote:
Originally Posted by chiaradiapoker View Post
They cannot accept paypal... so what can i do? i dont want to pay with credit card.
I used a prepaid visa. For some reason whenever I purchase heartgard for my dogs heartgard gives me a crap load of $12 prepaid visas so I used one of those and it worked like a charm. Now, what to use that last $2 on....
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Old 05-29-2017, 04:31 PM   #104
Frenbar
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re: PokerGO Subscription Service (please ** No Spoilers **)

I signed up with a regular credit card. If they give you **** when you cancel you can just call your credit card company and deny the charge.
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Old 05-29-2017, 04:33 PM   #105
parisron
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re: PokerGO Subscription Service (please ** No Spoilers **)

Stream is up and running. All you nits who won't pay $10 are missing out.
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Old 05-29-2017, 04:34 PM   #106
duvvard
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re: PokerGO Subscription Service (please ** No Spoilers **)

I am trying to give them my $ but on the iOS app there is no place to sign up (only gives the option to sign in)? What a fail...
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Old 05-29-2017, 04:40 PM   #107
Dream Crusher
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re: PokerGO Subscription Service (please ** No Spoilers **)

$10 is not as easy to come by as it once was. Over 6 years ago players ceased being able to beg for $5 on Full Tilt. Times have been tough ever since.
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Old 05-29-2017, 04:40 PM   #108
YeahYou
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re: PokerGO Subscription Service (please ** No Spoilers **)

Bought it. So far the stream is a lot worse than twitch was yesterday. Randomly goes to like 360p for a few minutes
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Old 05-29-2017, 04:42 PM   #109
isinkboats
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re: PokerGO Subscription Service (please ** No Spoilers **)

Damn, I'm trying to watch from Greece.I get initializing message then a turning circle and no stream , tried 240 quality still not working. I have a 30Mbps connection.Anyone else with similar problems?
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Old 05-29-2017, 04:42 PM   #110
RedBanana
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re: PokerGO Subscription Service (please ** No Spoilers **)

I am willing to give them my $10 for the subscription. But no paypal and canceling only over phone sounds too dubious to me.
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Old 05-29-2017, 04:44 PM   #111
craphoot
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re: PokerGO Subscription Service (please ** No Spoilers **)

Anyone know where to find the Roku app? Cannot find it in the Roku store, but pokergo's website lists Roku as an option.
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Old 05-29-2017, 04:44 PM   #112
bobg3
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re: PokerGO Subscription Service (please ** No Spoilers **)

Keep trying to get in via PayPal but they just don't want my money.
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Old 05-29-2017, 04:45 PM   #113
parisron
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re: PokerGO Subscription Service (please ** No Spoilers **)

I had a real person on the phone in 60 seconds and this is a holiday. Why are people making such a big deal.
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Old 05-29-2017, 04:50 PM   #114
Frenbar
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re: PokerGO Subscription Service (please ** No Spoilers **)

Quote:
Originally Posted by YeahYou View Post
Bought it. So far the stream is a lot worse than twitch was yesterday. Randomly goes to like 360p for a few minutes
Haven't had this issue at all - getting solid HD stream.

It would be nice for them to move around to other tables though other than just when someone is all in.
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Old 05-29-2017, 04:52 PM   #115
Twitch1977
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re: PokerGO Subscription Service (please ** No Spoilers **)

Despite still thinking that having to call in to cancel is stupid, I did end up subbing and it's working great thus far. No stuttering/lag whatsoever so far. On their facebook they mentioned they were working on Chromecast support for people wondering.

I wish there was a middle size viewing window between default and full screen.
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Old 05-29-2017, 04:54 PM   #116
.isolated
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re: PokerGO Subscription Service (please ** No Spoilers **)

Can I use a bitcoin visa? I have enough funds left on there for a month atm
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Old 05-29-2017, 05:20 PM   #117
TrustySam
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re: PokerGO Subscription Service (please ** No Spoilers **)

Quote:
Originally Posted by Twitch1977 View Post

I wish there was a middle size viewing window between default and full screen.

Was finding that yesterday too, when giving it a try after watching on Twitch for most of the night - just tried zooming the screen to 125% and like it much better than the little screen.

Had a tiny freeze at first, but after that it's been good for me too


PS. There's some nice updates on Poker News for anyone who's looking for other ways to follow the tournament besides the PokerGo app - Dan Colman and Ike Haxton didn't win their all-ins, so they're out now.
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Old 05-29-2017, 05:24 PM   #118
nebluefc
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re: PokerGO Subscription Service (please ** No Spoilers **)

The stream isn't playing through the Amazon Fire TV app for me. Support says it's a known issue and they're working on it.
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Old 05-29-2017, 05:26 PM   #119
whosnext
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re: PokerGO Subscription Service (please ** No Spoilers **)

I have deleted a bunch of posts asking for/discussing "illegal" streams. 2+2 rules prohibit asking for/discussing/providing such video streams.

Please do not ask for, discuss, or provide such streams. Doing so may result in an infraction.

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Old 05-29-2017, 07:24 PM   #120
yimyammer
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re: PokerGO Subscription Service (please ** No Spoilers **)

Quote:
Originally Posted by sleepytaco View Post
strange, because this is what it says in the TOS:

Free Trial Period

Your subscription may begin with a free trial. We will begin charging for your selected subscription at the end of the free trial period and the date of such charge will be considered your purchase date for purposes of subscription period calculations. You may not receive a notice from us that your free trial period has ended. TO AVOID BEING CHARGED, YOU MUST CANCEL YOUR SUBSCRIPTION BEFORE THE END OF THE FREE TRIAL PERIOD. You can cancel your subscription by calling 833-POKERGO [..] or by navigating to the Billing section of PokerGO Membership on the Site, selecting the Subscriptions tab, clicking on Manage, and clicking on Cancel Subscription.


source:
https://www.pokergo.com/tos (4th point)

plus this free trial thing is worded kinda strange.
its strange and irritating but the option to manage my account and cancel isn't there, maybe it will show up eventually (lol, yeah, right)
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Old 05-29-2017, 07:27 PM   #121
yimyammer
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re: PokerGO Subscription Service (please ** No Spoilers **)

Quote:
Originally Posted by parisron View Post
I just called them. They confirmed that some models of fire stick it won't work on, maybe older ones, I guess that is what I have.

So its easy to get someone on the phone for questions or cancel.
I talked to them in chat and the guy said its not working on Amazon Fire stick yet but they're working to resolve the issue
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Old 05-29-2017, 08:01 PM   #122
TheAlmighty1ne
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re: PokerGO Subscription Service (please ** No Spoilers **)

Quote:
Originally Posted by yimyammer View Post
I talked to them in chat and the guy said its not working on Amazon Fire stick yet but they're working to resolve the issue


Support told me that it worked on chromecast so I subscribe and download the iPhone app and what do you know, it doesn't work. Going to cancel asap.


Sent from my iPhone using Tapatalk
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Old 05-29-2017, 08:12 PM   #123
SuperSwag
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re: PokerGO Subscription Service (please ** No Spoilers **)

Gonna hold off on subbing. If the final table ends up being stacked I will probably pay the 10 bucks.
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Old 05-29-2017, 08:26 PM   #124
ilittle17
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re: PokerGO Subscription Service (please ** No Spoilers **)

I'd happily pay $10 if we had DECENT commentary. These two arent amazing. Rattling on yesterday about ranges when there was a significant hand playing out!!
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Old 05-29-2017, 08:32 PM   #125
unclegoose999
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re: PokerGO Subscription Service (please ** No Spoilers **)

Anyone watching on a mac in Safari. mine is just spinning and the support isn't much help.
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