Hello all,
Time to look at those issues that have been raised since my last post.
Quote:
Originally Posted by Dochrohan
Was my suggestion on how to go about surveys comletely awful or was it just skipped over? Also as meca said, I do not get how if the demand is there for sure to an extent but it is rarely getting looked into. I do not want to say people on stars end are not doing there job (aka finding out what is actually demanded and which a small % of people are demanding in relation to the whole), but, it really seems like they are not.
We understand that there are many different types of players and that different methods of gathering feedback are appropriate for different player types. Our conversations in this thread are aimed at getting feedback from a specific subset of those players of players. We do spend time and effort getting feedback from other players as well, but you are probably not aware of those efforts. This is appropriate, as we are engaging here to get your feedback, not to submit to an audit of all company activities.
Getting feedback from players through the client might be a good idea, but so far we have decided not to do it since it might take the players focus off the games that they are playing. Having said that, if we can find ways of doing it without causing too much of a distraction, we may change our position on this in the future.
As for not deploying 18 player Hypers, we have explained the reasoning for this decision on more than one occasion. Some of you don't like those reasons, which is fine, but in the end we have to make decisions based on what we think is the best for us as a company and for the player base as a whole.
There are many tournaments that we offer today that are in the lobby as a direct result of suggestions made by players in this forum, so I don't agree that we are not listening. At the same time, I think players need to be realistic and not expect that we will implement all suggestions that are made.
I will be off on a two week vacation tomorrow, so in that period I will not be posting anything in the thread. I expect to get back to you around September 20th, give or take a few days. If an urgent issue arises, please PM PokerStars Steve.
Thanks
Baard