Originally Posted by Springs1
I recently went out to eat(last Sunday) with my husband. The waitress when taking my order doesn't write down the condiments parts of the order. When the appetizer arrives from another server, of course the side of ranch is missing and the honey mustard I ordered missing. I tell the waitress nicely that I ordered a side of ranch and honey mustard, she of course doesn't apologize, nor does our waitress. I do tell the waitress that ran the appetizer "thank you" even though I didn't get a sorry from her. Our entrées come out, my husband had ordered his burger on texas toast(it's actually an option on the menu) rather than a bun, our own waitress brings the burger on a bun. She forgets my ranch as well. My husband decides not to say anything about his wrong bread issue, but I tell her about my ranch nicely. She doesn't apologize, but of course as always I still say "thank you" to our waitress. She brings the check without even asking if it's OK to do that nor offering us any dessert or anything else. So when I speak to the manager, I have the IDIOT manager saying it's a kitchen error the condiments. I was like "NO, that you can see that item without touching the food and I have had many of servers bring out my condiments ahead of time." I was really furious at her DINGINESS and just plain has NO COMMON SENSE. I told this manager how also being that none of the servers apologized for the missing items that the tip was lowered as well because they weren't NICE and how I have tipped 20% to someone that said they were "SO SORRY"(which I don't expect a profuse apology like that, but at least ONE sorry) for a missing side of ranch once. I know there was many other problems, but she could have had a better tip if she would have been nicer. Anyway, my point is, I so SICK of the IDIOT servers and managers out there that are lazy and uncaring. Finally at the end she did agree about that the servers should have checked the food and the order was put in correctly she had gone to check, so being that our own waitress brought out the burger on a bun shows how stupid this waitress was not to have noticed this. I can see her not noticing the ranch as a mistake on mine, but NOT the bread issue when it wasn't busy. Also, our waitress remember decided to not write down as I was telling her the condiments. THAT I don't understand why they feel that it's not important? So the manager took off a little off of our bill from like $41 and something cents to $35.70, left her $2.50 tip.
I get this type of uncaring, LAZY service at times pretty often, not all the time, but kind of often and I don't understand WHY servers aren't willing to ***CARE*** about you, but they want you to ***CARE*** about their tip?? It's like they don't want to ***WORK*** for their money. Writing "R" for ranch wouldn't have been that much trouble, really.
She didn't check ****. The waitress that ran out the appetizer didn't check the food either being it's ONE plate of food with 2 condiments missing that the manager said the ticket was correct. So my point being, WHY are you servers out there like this? You want money, but aren't willing to DO THE AMOUNT OF WORK for it and NOT even NICE enough to apologize, then you all complain about your crappy tip, well LOOK AT HOW YOU FREAKIN TREATED US??? To not even say you are sorry is just grounds for ALWAYS less than 20% NO MATTER WHAT. You can't be nice, F' YOUR TIP to be a good one. You will NEVER get 20% from us without saying you are sorry for a mistake *YOU* made!
WHY are servers so UNAPOLOGETIC?
Also, have had a number of times where I was ordering, was letting them write down the stuff, they were putting their pen away BEFORE I had a chance to say the rest. I even once, had said "I'm not finished yet" and puts her pen away TWICE that I have to say that I am not finished. WHY you servers don't want to **********WORK*********** for your tip, but then COMPLAIN about your crappy tip, huh??
You want the money, you have to do the WORK it takes to get the money. That's how the world works. You want money, you have to work for it.
At times, have had servers that they wrote down the drink orders(which is rare to even see thinking how that's a good sign of good service), then when the refills are asked about they are TOO LAZY to REREAD their written order asking for example this happened not too long ago "Who had the diet" to us in only a party of 2. My server should be ********TRYING TO FIND OUT WHO HAD THE DIET drink by ***************PUTTING SOME FREAKING ******************EFFORT*********************** into the damn job. Having to repeat for you I am not going to give you a good tip for being lazy. It's YOUR JOB to find out what I had. You wrote it down, WTH did you write it down if you aren't going to use it??? I mean really, it's ridiculous how LAZY and UNCARING servers are today. WHY?
WHY servers today feel so entitled because you brought us a plate of food and drinks that means 20% or even 15% guaranteed???
You don't want to do the work and most importantly, BE NICE, WHY should I care much about you all only make $2.13/hr?
We have tipped at times 25%-30% and even more at times as well as stiffed. The servers decide what their tip will be how they treat you. I have had several servers trying to put their pen away before I can say everything and walk away before I get all of the request it's like they don't want to do **********ANYTHING************ for their tip, then complain "They only left me 10% or whatever." It's like HOW the hell can you complain if you put in 10% effort and wasn't nice?? You have NO RIGHT to complain if you didn't do what you COULD have done for the customer. Even simply apologizing makes A HUGE difference at least in our tips. I value if you are nice or mean. You want to play the mean game, you are not going to get a good tip.
It's almost like I am asking for too much, but WHY can't I get what I want for my tip money? I should have just as much right as someone else does to get good service. Even if that means I want more than the table next to me. The difference is I am going above 20% level if I get more service. For example, a bill that is $39 and something cents, we left $10 before for really good service. Some people don't even tip $10 on $50 even. Also, those people that are tipping less are asking for less. My beef is that they don't want more money. They'd rather get 15%-20% and do much of nothing rather than getting 25%-30%. That I don't get? WHY be lazy and even more so, the easiest thing, WHY be not nice? There's no reason to not say "Sorry about that" when my ranch is missing, NONE! Yet, it's like only 5% of servers apologize for mistakes. Especially the smaller mistakes like missing condiments it's more like 3%. You want a better tip, you need to apologize. How is it so horrible to want someone to be nice you are being nice to back?
At Applebee's, a waitress I even apologized for my heavily modified order to be nice. Food comes out, the side of mexi-ranch and the side of tartar sauce is missing. The waitress that ran the food yells at the other waitress about what I had ordered rather than working as a team and of course doesn't apologize for the missing items. So I get the mexi-ranch from my waitress and she doesn't say she's sorry, but I STILL said "THANK YOU." She tells me she's still waiting on the tartar sauce. So I wait, finally after 5 minutes total of when I originally received my food, I get the tartar sauce from a 3rd waitress. I don't expect this waitress to apologize since she had nothing to do with this since this wasn't the waitress that delivered our food and of course she didn't apologize as she shouldn't since she didn't do anything wrong. Well, my point is, I WAS FREAKIN NICER TO OUR WAITRESS THAN SHE WAS TO ME. It's ridiculous so I waited 5 minutes for 2 condiments WTH???? LONGER for tartar sauce??? Seriously, that's just TOTALLY UNACCEPTABLE. Then no apology to top it off. So her tip was pretty low like 8% or something like that. WHY? No sorry for one thing. Two, my waitress could have brought those out ahead of time. Three, the waitress that ran the food didn't compare the order in the kitchen to the food to not know I ordered these(assuming the order was put in correctly which it probably was) Fourthly, to have one sauce but not the other is utterly RIDICULOUS. She was too lazy to open a jar or container of tartar sauce for me, how ridiculous is that. Fifthly, the waitress that ran the food could have easily fixed the issue, instead acted like because this wasn't her table she didn't care. ****ty service should receive a ****ty tip.
I just had not too long ago a waitress just didn't even off us a box or dessert just brought the check. Then when she brought the check I was asking for the box, tops of the condiment containers, bag, and to-go drinks. She was almost walking away BEFORE I could even get the entire list going. WHY? You want the money, but don't want to do the AMOUNT OF WORK for it. Then, she brings me cups. By then I was super pissed and said "I didn't order to-go cups, I ordered to-go DRINKS." I mean how STUPID is this waitress that she thinks that I am not going to send her back if I don't have everything I asked for. Needless to say we left 9%. WHY are servers TRYING to get out of doing WORK? You want the money, but don't want to do the work, WHY? Then complain about the ****ty tip, WHY? It's like the way she came at us with the check almost like "That's all I have to do for this table besides ring their check up." It's like she didn't offer a box for my leftovers or anything. WHY? WHY you servers don't want to do the AMOUNT OF WORK it takes to get a good tip? Not writing even "R" for ranch down is pretty lazy. Oh yeah, I forgot to mention this waitress I had to ask her to write our order down, because she was too lazy to do it even. WHY you servers don't want to do work and then expect good payment??? WHY if someone asked for to-go DRINKS would you give them empty cups? WHO in their right mind wants to have to do work as a customer to pour and potentially spill their drink? I mean if I had asked for to-go cups that's one thing, but I didn't. Also, she didn't even stay long enough to really LISTEN to what I said. I didn't say cups, I said DRINKS. She wonders why I had asked if she could write our orders down, she needed to that PROVES it that she couldn't remember everything without writing it down that she sucked with just basic items even, not even modified items like in a food order even.
Why is service so bad these days? WHY do you servers want the tip, but don't want to do the **WORK** for it? You can't have it both ways, either you want a good tip or you don't. Also, WHY not say you are sorry if you messed up? In most cases, you can tell for obvious errors like that WHO is at fault, yet don't admit it and think you will get a good tip, NO, by being NICE you will get a better tip, but acting like you don't care, why should we???
