It genuinely never would have occurred to me to tip on a takeout order from a place like Outback (unless someone did something exceptional). It makes sense after reading the story and seeing that a server's shift was spent preparing the order. I agree with the posters who said there should be an auto-gratuity or other catering fee on top to protect those who prepare it.
@LOL, no one is an ******* like you. You're your own unique brand of *******.
But I agree with you on this issue: I rarely put more on top of an auto-gratuity. There'd have to be truly exceptional service for me to do so. I don't mind auto-gratuity because it almost always saves me money.