Quote:
Originally Posted by 27offsuit
They're being prepped for less dine-in seating, less employees, and more apping.
They want you in your car, leaving, and don't really care about the inferior product being given to you by the overworked skeleton crew.
The Chick fil A by me is insanely busy, every day. They have an entire traffic flow to wrap the drive through line around the building TWICE. And it still goes out into the street on occasion.
They've remodeled twice in two years, and both times it's been to expand the space available for people picking up orders, either personal orders or delivery.
And it does matter. I always order ahead, and get my order usually within a minute of arriving. So having space for all those transient people standing around, is huge for how they're able to serve everyone on time.