I have been using some software, for about 3 yrs .. pay a monthly fee, of $100, like, maybe .. 3000 other users.

They have a section on their forum website, asking for suggestions for new development .. and some of the stuff I asked for, they have implemented.

I am pretty happy with the software, and sent a private msg to one of the board members, asking for a delivery address, for a gift basket.

He replied, and sent one.

I ordered a basket of fruit, and a collection of scones, total value $125.

It was delivered on Wednesday (got confirmation email from Hamper company), but, havent received any comms from the recipients.

Would u just leave it, and hope it got there .. or, send a msg, asking if everything was ok ?

Thx

Leave it, if the company said it was delivered then I'm guessing it was.

This was really awesome of you to do btw!

Might not be too late to take a run at their dumpster, see if the empty basket is in there.

Assume they received it and send a passive aggressive email saying that you are offended at their lack of response and that you will no longer be doing business with them

I am sure they are waiting until the surprise party they have planned for you where they kidnap you and fly you on a private jet to the Caribbean. Don’t worry.

No booze in the basket and you expect a shout-out?

SMH

what can we say, lol...

blame the generation that was not taught to send thank you cards in this digital age.


a small gesture goes a long way. too bad they missed this opportunity to connect with you...


send me some scones and i'll bend the knee.

no thank you note? GET THAT BASKET BACK, they don't deserve it!

Some interesting replies .. thx.

As someone, getting along in years, I can really recommend how useful, sending, even small tokens of appreciation is - to business associates/friends/etc.

Was a bit surprised by their lack of courtesy, for a reply. (I live in a different country, so, they are v unlikely to see me).

Anyway -- am happy with the software etc, and it wont change my use.

Sending a "confirmation" email just obliges them into sending you a thank you and taints the goodwill of your gesture a little bit (especially if they're planning on sending a thank you and just haven't gotten to it yet). Next time send a $125 bottle of scotch, and they'll be right on that one.

Mr positive says "Very kind of you send a gift"

Mr negative says "Damn some bananas and a biscuit"

Seems like a good time to post about the fact that every Christmas a casino sends the guy who owned the home we bought (before the owner we bought it from) a literal box made of chocolate filled with chocolate. They've been sending it to the wrong address for like five years at this point. I can only wonder how much he lost, and why he never updated his address, as I eat the chocolate box.

For you OP, either silence or a short email to your contact person making sure they got it. The latter seems passive aggressive and contrary to the concept of gifts, so silence seems like the only option imo.

Thank-you email arrived this morning.

Alls well etc.

They shoulda sent you a gift basket.

Lol

Will have to add you to my Christmas card list.

I feel like you fundamentally misunderstand the gift part of gift basket.

I dont understand.

I wanted to send them a gift, as I was happy with service etc.

I sorta expected a quick, thank-you, to acknowledge that it got there ok .. which is what I got.

No drama.

A thank you email? I guess next time you should email them a gift basket.

I wouldn't do it today, since it's a holiday, but tomorrow afternoon you should definitely email them a quick you're welcome.

Yeah but make sure to get a read receipt so you wont have to worry about whether or not they got it.

I have to admit I get irked when I have sent presents to nieces/nephews and haven't been thanked/acknowledged. Just a text would do lol, at least then I know it has arrived there. Different scenario obviously but as good an opportunity for me to vent as any.

Lol. If you got the thank you response within the time frame you were expecting, then this thread wouldn't exist.

Gee, forums can be a harsh place. Its impossible to please everyone.

Thanks for all the positive responses. I was bought up to be polite/smile and thank-people for things. This is what this thread was about .. how to delicately get a recipient to acknowledge they had received something, if they had received it (which was not 100% known).

The basket was delivered mid-day wed, and I waited till evening of Friday, before starting this thread .. should I have waited longer ?

Am pleased recipient got the basket // they are happy, and will send him a PM, to say hes welcome.

Thanks again.

Absolutely, at least a week.

As I mentioned in my initial post, they might not have gotten around to the thank you email yet, and you shouldn't douche them into a response with a probing email.